Marcos S

Marcos S Email and Phone Number

SAP Support Consultant @ Softtek
Monterrey, N.L., MX
Marcos S's Location
Monterrey, Nuevo León, Mexico, Mexico
About Marcos S

Systems Analyst. Customer-centric orientedBackground experience with coordination on technology services and identification of customer needs.Technical skills: S/4 HANA, DB Administration (HANA, Sybase, MaxDB, MS SQL, DB2, Oracle); SAP Netweaver administration ABAP/JAVA (installation, upgrades, maintenance & troubleshooting), Operative systems (Windows & UNIX / Linux)Non-technical skills: Comprehension of non-verbal language, Customer care, Emotional intelligence and Negotiation

Marcos S's Current Company Details
Softtek

Softtek

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SAP Support Consultant
Monterrey, N.L., MX
Website:
softtek.com
Employees:
13842
Marcos S Work Experience Details
  • Softtek
    Sap Support Consultant
    Softtek
    Monterrey, N.L., Mx
    View
  • Southwest Airlines
    Sap Support Consultant
    Southwest Airlines Sep 2021 - Present
    Monterrey, Nuevo León, Mexico
    Provide support to SAP Sirax Landscape and PI/PO.Perform system upgrades and proactive monitoring and Continuous improvement on follow the sun model.
    View
  • Gilsa
    Senior System Engineer
    Gilsa Feb 2020 - Aug 2021
    Monterrey, Nuevo León, Mexico
    Coordinate SAP and Infrastructure activities; implement ITIL best practices (define responsibility matrix and Service Level Agreements; Coordinate maintenance cycles for the entire IT area; Manage ERP, PI/PO and MSSQL; coordinate management of infrastructure based on different flavors On-Premise, Hyperview VM and AWS; evaluate and create projects for operation improvements of the system´s landscape. Create service and technical documentation.
    View
  • Sap
    Technical Landscape Owner
    Sap Feb 2014 - Feb 2019
    Monterrey Area, Mexico
    Scheduling meetings with LoB to evaluate new requirements and systems/servers decommissions, Service Level Agreement compliance, ensure customer satisfaction, provide reports for inventory of systems and costs report, ensure stability and availability of systems.
    View
  • Sap
    Sap Basis Consultant
    Sap Feb 2007 - Feb 2014
    Monterrey Area, Mexico
    View
  • Smart Soluciones
    Customer Service And Sales Representative
    Smart Soluciones Jul 2004 - Jan 2007
    Monterrey Area, Mexico
    Prospect new customers, offering technical support services to SMEs, service contracts, hardware and software licenses, provide technical support.

Marcos S Education Details

Frequently Asked Questions about Marcos S

What company does Marcos S work for?

Marcos S works for Softtek

What is Marcos S's role at the current company?

Marcos S's current role is SAP Support Consultant.

What schools did Marcos S attend?

Marcos S attended Universidad Del Valle De México, Universidad Autónoma De Nuevo León.

Who are Marcos S's colleagues?

Marcos S's colleagues are Veronica Herrero Gutierrez, Leonardo Escudero, Fernando Ríos, Ivan Apud, Laura Aquino, Eduardo Cortes, Felix Garnica Moreno.

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