Chief Information Officer
Valley Stream, New York, Us
NHCA offers exceptional nursing and short-term rehabilitation to thousands of patients throughout the Northeast, staffing more than 8,000 professional caregivers, nurses and support team members in seven states (40 facilities / 5,100 beds). NHCA is also a holding company horizontally integrated with Constellation Health Services (multi-state home care, hospice and palliative care services) and with Physical Therapy Solutions (multi-state rehabilitation program management and therapy staffing). • • Reduced year-over-year IT OPEX, reduced IT headcount from 14 to 4.• Effectively migrated from a full on-premise IT environment to 100% cloud-based IT model • Successfully outsourced on-site IT technical services and support. The outsourced vendor provides single-point-of-contact support of all IT related needs: Help Desk queries, role-based user credentialing, equipment procurement / provisioning, workstation monitoring (via proprietary agents, anti-virus -malware), mobile devices management, laptop encryption, infrastructure (WAN, LAN, Wi-Fi) management / monitoring.• Successfully implemented NHCA’s cloud based EHR (Point Click Care – Clinical, CRM and Billing) application suite.• Refreshed NHCA’s IT infrastructure (WANs, LANs, Wi-Fi).• Replaced myriad spreadsheets with fully automated KPI driven Business Intelligence analytics and metrics (using Talend ETL, SQL, Tableau) assuring absolute data integrity facilitating informed decisions.• Successfully implemented HIPAA compliant security enhancement and risk mitigation programs.• Replaced PBX and analog phones services with VOIP.