Mark Pate Email & Phone Number

Bristol, United Kingdom

Cheltenham, Uk

MiCOMS has a wealth of experience which can help you achieve your goals during deployment, integration and support of new and existing Mobile Network Technologies.

Bristol, United Kingdom

• Implementation of complex Technology Labs IP Transport configurations for New Technologies and support of existing solutions.• Implementation and support of 2G and 4G backhaul via IPSEC to Security Gateway for Huawei and Nokia base stations over Tellabs (8660. 8605) or Huawei (ATN905, ATN950, CX600) transport.• Configuration and support of Cisco, Juniper, Huawei and Tellabs Routers and Switches, F5 and Cisco ACE load balancers and Checkpoint firewalls to name a few.• iBGP, eBGP and OSPF routing protocols.• Help support a complete range of mobile operator systems IP Transport requirements including 2G, 3G, 4G, Femtocell, HSS, AAA, IMS, MSS, SIGTRAN, AoIP, GboIP, Huawei SGSN, Ericsson GGSN, VoWIFI, VoLTE etc.• Deployment of TACACS, GESTIOIP, CACTI and OPENNMS on CentOS platforms.

Bristol, United Kingdom

• Support of this solution requires in-depth experience of TCP/IP, Switching and Routing, DHCP, DNS, HTTP(s), NTP, IPSEC, SSL, Certificates, Linux installation and administration, SQL, MySQL, Oracle as well as bash and perl scripting.• Performed integration, upgrades, patch installation and test activities against the NSN FemtoGateways (WindRiver Linux/MySQL), Operations and Maintenance Server (RHEL/MySQL), Service atOnce Activation Server (RHEL/Oracle) and Ubiquisys Femtocell Access Points.• Supported an external company to perform penetration testing from the Internet and within the IPSEC tunnel to determine and close down vulnerabilities.• Developed bash and perl scripts to simplify support of the solution.• Developed workarounds to vendor deficiencies including IPSEC IP address allocation and firewall deficiencies.• Suggested improvements to the solution to the 3PV vendors.

Swindon, United Kingdom

• Supported a Femtocell trial within EverythingEverywhere utilising the NSN FGWs, OMS, SAAM and Ubiquisys FAPs.• Participated in the Proof of Concept stage and ongoing technical discussions regarding configuration, operations and maintenance activities.• Installed both the Testbed Femtocell system and integrated into the Testbed CS/PS core over ATM and IP and installed the live system, within a Switch site in Luton, and integrated this into the live CS/PS core over ATM and IP.• Clean installation of RHEL and WindRiver Linux OS’s via BOOTP, DVD and compact flash and installation of packages via rpm and scripts.• Supported issues both within the Testbed, to ensure that testing activities are not impacted and within the live system to provide a quality FUT experience.• Developed a number of adhoc Perl scripts to monitor faults within the FemtoGateways and Femtocell Access Points and restore service without intervention.

Swindon, United Kingdom

• Deployment and support of the Motorola 4G LTE demonstration solution, consisting of eNodeB (embedded Linux), MME (RHEL), SGW (RHEL) and demonstration platforms (Windows Server 2008 and RHEL) within EMEA at events such as Zain Technology Conference at the Ritz, Bahrain in 2009, MWC2010 in Barcelona and at a number of customer and other locations. These demonstrations consisted of either static over the air 4G LTE with a range of functional and eye catching displays, or multi-site configurations where the customers could experience a drive test to show the operation of the SON solution and handovers whilst running a range of multimedia applications including HD video and voice calls over IMS.• Support of this solution requires in-depth experience of TCP/IP/Multicast, Cisco and Extreme Switching and Routing, DHCP, DNS, HTTP, Solaris and Linux installation and administration, SQL, MySQL as well as bash and perl scripting.• Supported the Motorola 3D TV solution and enabled this over the 4G LTE network via PIM Sparse Mode Multicast.• Performed 4G LTE co-existence testing to show the effects of neighbouring LTE cells at 0MHz, 5MHz and 10MHz guard bands, as well as performing over the air drive tests whilst running iperf and GPS logging to enable the creation of GoogleEarth overlays to show throughput, SIR, RSRP and other data provided by the Aeroflex 4G Ue.• Supported for the Motorola GAN Femtocell and UMA solutions which included support of the GPRS and 2G core and specific support to Motorola's partners, including Ubiquisys and Kineto, to ensure that development and testing can be performed.• Managed Fix, Feature and Release management for the Motorola IMS commercial loads and developed scripts to resolve a number of live billing issues with immediate effect prior to the 3PV fix load being made available.

The Hague Area, Netherlands

• A member of an internationally derived team to provide operational support and consultation services for the IMS.• Post integration support and monitoring of the IMS, consisting ACME SBC, HSS (Solaris), CSCF (Linux) and various Application Servers (Solaris) to allow for resolution of fault situations within the agreed SLA.• Alarm monitoring and resolution handling from DSLAM’s through the IMS to PSTN breakout.• Escalations to 3PV's of the multi-vendor solution and managing issues through to completion.• Implementation of a number of scripts which allow for specific monitoring of certain functions of the system to allow more rapid support during a period where OSS visibility was limited.

Swindon, United Kingdom

• Development of a capable EMEA based technical UK and offshore support team of technically diverse engineers to provide customer focused and specialised support of Packet Core, PoC, IMS and UMA both in trial and post sales.• Significant technical input to help Motorola grow into new opportunities as they moved towards the Seamless Mobility arena whilst achieving the regional support objectives by maintaining existing SLA commitments.• Specifically provided 24x7 on-call support for management escalations, 24x7 on-call support for triage of IMS issues and 24x7 technical on-call support for the Motorola GPRS solution.

Swindon, United Kingdom

• Position of Senior Staff Engineer highlights a significant promotion within Motorola where an engineer moves onto Motorola's Technical Ladder. The Technical Ladder has been developed to recognise those who wish to remain purely technical and provides a career path up to CTO (Chief Technical Officer). Promotions to the Technical Ladder are approved by stringent analysis of the technical contributions of the individual.• Providing second-line support of the Motorola GPRS Core Network solution.• Participation in a 24x7 on-call rota.• Designed and developed a tool that prioritised the work of Motorola's entire support and development engineering community who were involved in supporting the Motorola 2G, 3G, CDMA, iDEN, IMS, Management platforms and Software Application products. The tool prioritised issues in line with customer contracts and severity of the issue to maximise customer satisfaction and minimise penalty payments.• Developments of a dissector for a Motorola proprietary TCP/IP interface using the open source Ethereal TCP/IP stack decoder.• The development of a number of command line and web based tools to aid the analysis of the GPRS protocols and debugging equipment log files.• The provision of WAP functionality using the open-source Kannel WAP gateway, and authentication using the open-source FreeRadius software.

Swindon, United Kingdom

• Member of a team that provided technical support and outage recovery to Motorola's global GSM customer base for the OMC-R and Motorola packet-switch products.• Within this role, I quickly became recognised, by support staff and the development organisation, as the focal point for support of the X.25 packet-switch utilised by the OMC-R to communicate with the Motorola BSS.