Mark Bossi, Arm, Aic, Lia Email & Phone Number

Philadelphia, Pa, Us

Responsible for new and expansion business in The Northeast and Mid-Atlantic regions for ESIS.

Responsible for improvement of the overall journey and satisfaction of ESIS customers by defining the parameters of what makes a successful customer experience at ESIS.

Philadelphia, Pa, Us

Manages a team providing business expertise, direction, and project management of the design, migration and change management for core and supporting technology solutions at ESIS. Work closely with ESIS business groups, operations, ESIS IT, strategic partners and Chubb resources and provide leadership for the project management, documentation, requirements, design, ongoing product roadmaps, and integration solutions.

Jacksonville, Fl, Us

Senior Client services Director manages a team of Client Services Directors that sell products and services and is accountable for relationships with One Call clients to ensure satisfaction, alignment of One Call's corporate strategy, account retention, and revenue growth.- Develops and executes account plans to ensure revenue growth- Demonstrates product knowledge including solutions, markets, and competitive intelligence- Leverages client facing data to reinforce One Call value proposition- Leverages internal data to identify opportunities for improving service delivery & increased revenue- Provides accurate and timely sales forecasts- Ensures accurate content and certification of information in CRM software for assigned clients

Manages team of commercial business development individuals in the Midwest and Western regions of the U.S.- Responsible to produce $6.5m in new TPA claims business annually - Matrix management responsibility over 5 other Business Development Directors throughout the U.S.- Drive marketplace awareness of the Sedgwick family of brands through the insurance broker community- Build and maintain healthy relationships with all brokers generating new customer acquisition opportunities for Sedgwick

Jersey City, New Jersey, Us

Responsible for increasing revenues through a strategic broker approach focused exclusively on new customer acquisitions. Development of new business objectives, management of existing broker relationships, oversight of new brokerage relationships, and the development of a staff capable of achieving these objectives. Instill philosophy and mission of The York Way through Collaboration, Accountability, Results, Excellence and Standards. York is a leading risk solutions provider. We reduce risk and provide high-quality outcomes with results our clients can see and feel. With our data-driven and compassionate approach, we deliver integrated and customized solutions for risk management, claims administration, managed care and absence management. York. Behind every good outcome.yorkrisk.com

Valhalla, Ny, Us

Property and Casualty Sales Producer responsible for identifying new business opportunities, managing and maintaining sales pipeline in the industrial vertical and securing new business in the upper middle market and lower risk management space.

Philadelphia, Pa, Us

Provide strategic leadership and guidance in the growth and development of the ESIS Northeast Region and ESIS Global Practice. Reorganized Boston staff to improve morale and motivation resulting in the acquisition of 27 new accounts worth $5m+ in revenue due to the change in experience level and overall culture of ESIS in The Northeast Region. Established and maintained a 30% profit margin on a $17m+ book of business in the region since 2011. Managed a group of 5 senior account executives and 1 business development leader to secure a consistently positive P&L for the region. Efforts and successes were rewarded by receiving several awards and additional responsibilities, including: - ESIS Region of the Year (2013); Northeast was smallest of 8 regions, but new business, retention and expansion outpaced other regions - Selected for ACE Client Executive Program (2013); handled two ACE accounts. - Appointed to lead ESIS Global Initiative (2014); created group of “Global Champions” across the country to secure additional ESIS Global business. One direct report and several matrix reports in the U.S. and Canada created to improve global presence and processes, including P&L documentation and vendor relationship management. Responsible for managing vendor in 12 global hubs. Successful in increasing ESIS Global revenue by 59% from 2016 to 2017. - Selected as ACE Leader/Coach for Early Career Development Program (2014); acted as mentor to group of 8 individuals on a large client project. Group selected as finalist for presentations. - Selected as ESIS Healthcare and Life Sciences Practice Leader (2016)

Daytona Beach, Florida, Us

Casualty claims consultant responsible for Northeast Region client management, retention, profitability, and growth. As one of five claim consultants at Beecher Carlson, I was responsible for the Northeast, but often assisted with clients throughout the U.S. due to Beecher’s aggressive growth strategy. I was brought on as part of a team to establish a presence for Beecher in the northeast U.S., as they did not have an office in the region until 2005.I had sole responsibility for running the office from a claims consulting perspective, including marketing TPA services for our local and national clients.

New York, Ny, Us

New England Claims Practice Leader - managed 9 claims consultants and responsible for all casualty and property claims related matters.Also handled book of businesses of over 40 clients as claims consultant. Managed sales and expansion process to meet annual budgeted goals. Assigned and monitored claims consultant work loads and ensured proper assignment based on skills, strengths and expertise. Hired new consultants and coordinated new hire training. In this role, I implemented an MRC sales competition to gain additional new business in the region. Received the Marsh Excellence Award in 2003 in recognition of the contributions I made to MRC.Appointed to perform the inaugural internal MRC Best Practice Claims Audit in 2004.

Philadelphia, Pa, Us

AE responsible for sales in the Northeast Region as well as client retention and company profitability. This was a duel role in which I had oversight responsibility for a book of business as well as ownership of the new business process at ESIS in Boston.

Associate In Claims (Aic), Associate In Risk Management (Arm)

Bachelor Of Science, Business Management