Mark Rouse Email & Phone Number

Greater London, England, United Kingdom

AdvanceNet Europe offers top-quality business solutions from some of the globe’s leading brands. You can be certain that when you invest in a product or service , you’ll not only be receiving value for your money, but a lasting commitment to high levels of professionalism and customer care. AdvanceNet Europe is committed to delivering excellence and functionality across the broad spectrum of our products across numerous industries.

London, England, United Kingdom

RAM® Mounts is the leading manufacturer of rugged and versatile mounting solutions for nearly any application and device – including phones, tablets, cameras, GPS systems, laptops, marine electronics, printers, radios, and much more.Selected AchievementsFull ownership and accountability for the Profit & Loss performance of RAM Mount UK LTD. as aligned to the organisational Objectives & Key Results (OKRs)Accountable for the Customer, People Management, Systems and Commercials, Implementation, and resource planningDeveloped further the overall B2B, B2C and Business Partners sales strategy for the organisation, with a primary focus on increasing all product offering, to all channels and marketplaces, national distributors, B2B and B2C customers throughout the UK/IRE marketplaceInitiated organisational change through continuous improvement and innovative management, for a growth mindset required within the organisationExecuted proven marketing and sales strategies for product penetration and sales vertical growth with B2C, B2B customers and appointed Business Partners Introduced a Project Management methodology for all B2B sales opportunities with multiple quantity and value thresholdsBuilt new business processes and systems throughout the organisation using newly acquired CRM and ERP systemsManaged all recruitment, training, development responsibilities & wellbeing of business unit staff in conjunction with departmental staff and Human Resource policiesCoached and mentored all direct reporting staff daily within the business unit to ensure a conducive climate of performance and profitabilitySuccessful onboarding of newly acquired CRM system with all administrators and standard users Redesigned new employee contracts for all existing and new employees Redesigned all current and future job descriptions for all rolesDesigned Warehouse & Distribution Standard Operating Procedures Manual for existing operational requirements

Johannesburg Area, South Africa

Golden Harvest has evolved into a substantial wholesaler and distributor with both a local and international footprint in the South African fresh produce industry and Agri-sector.Founded in 1981 with a track record of over 40 years’ experience, we continue to grow and develop our local and international presence with our strategic partners across the globe. We offer our customers bespoke services to suit their requirements and offer a vast range of local seasonal and internationally sourced fresh produce to harvest nature’s best all year round.Selected Achievements:Average of 20% annualised sales growth in last four-year budget period from (2017 – 2021) Successfully Implemented additional high volume/high value regional sales channels to support a newly commissioned value add centre i.e. Hospitality, High volume corporate channels, cross border partnerships. Developed an optimal staffing complement of ninety permanent and sixty season based contracted employees for the past five years to support the organic growth and development of the business unitSecured supply commitments & established trust with buyers at Multinational Corporates (MNC's) & Commercial wholesale & retail partners. Strategically partnered with growers & suppliers to support preferred supplier commitments resulting in profitable growth and continuous development of the overall supply chain collectivelyOrganic growth achieved (3X) through new Sales & Operational requirements for all financial cyclesSuccessfully secured 3PL Logistics partners commissioned to support operational requirements and sustainable growth of the overall business unit and newly developed sales regionsDelivered Achievements: Successful ownership and accountability for the regional P&L performance of the entire business unit as aligned to the organisational Objective Key Results (OKRs).

Vox Telecom

Vox offers a range of innovative data,communications, and collaboration solutions to connect South Africans to the world, but most importantly, each other. Vox leverages technology to enhance customer experience and support entrepreneurs without compromising on its core values of integrity, choice, and service excellence. Selected AchievementsHeaded up sales for Cloud Solutions Architects and Cloud Sales Executives to support and assist other sales divisions of Vox Telecom Successfully introduced Salesforce CRM training & Salesforce Operational requirements for Cloud Division Solutions Architects and Cloud Sales ExecutivesInitiated the approved sales plan to achieve annual sales targets & expand Company's customer baseCommunicated and commissioned value proposition through proposals and presentations Pursued annual sales targets within assigned accounts Achieving business-led sales, revenue & margin targets by:Ensuring maximum Market Qualified Leads (MQLs) generated customers with combined visits weekly by all Cloud Sales ExecutivesDriving sales opportunities not allocated to a Cloud Sales Specialist with other departmental Sales Executives. Shared relevant business cases, proposals, presentations, contracts & supporting documentation to assist Solutions Architects’ team to achieve new business opportunities and sales targetsFielded and facilitated technical & operations questions within each sales opportunity to respective Product Managers for consolidated feedback and other requirementsInitiated technical pre-sales discussions, briefings, & proof-of-concepts between Solutions Architects and Product ManagersSupported Solutions Architects to ensure smooth and efficient handover to Account Management Team post-saleSupplied Weekly opportunity forecast dashboards in Salesforce CRM and ensured maximum accuracy of all reportingEstablished Ad hoc weekly Salesforce sales reporting and dashboards for the overall sales team’s performance

Midrand Johannesburg

MiX Telematics develops and implements connected fleet and mobile asset management solutions for customers across the globe. We focus our energy on creating hardware and software that is specific to our customers’ requirements and aim to build long-term partnerships.Selected AchievementsSuccessful launch of GPS logbook solution from inception into both Mix Telematics and Matrix vehicle tracking customer bases in 2015Achieved overall sales budgets for 2012 through to 2015 for both B2B and B2C target requirements. Commercial Sales budgeting values. Successfully facilitated Salesforce Implementation requirements for the Commercial Sales teams nationally in 2012. Delivered AchievementsAll sales requirements integrated with Salesforce customization requirements.Successfully directed all sales activities involved in Commercial Sales (B2B B2C). Corporate Sales, OEM & Channel partners in South AfricaLed day-to-day operations of commercial sales departments while maintaining focus on Company's strategic goals for the South African marketplaceSuccessfully executed the necessary sales strategies through Salesforce CRM dashboards & reporting tools and statistics to determine strength of all sales executive pipelines and overall departmental business growth potentialEstablished performance goals for all commercial sales employees & executed quarterly KPI performance reviewsParticipated in and facilitated all hiring, training & performance management of all direct reportsCoordinated all sales operations requirements with respective project management and technical teams to ensure successful customer project deliverables Collaborated with Directors in establishing annual compensation plans for all commercial sales targets and sales personnel (incl. salary structures, commission plans, sales contests & bonus plans)Ongoing analyses of market & industry trends, competitors, and leading customer strategies

Selected AchievementsPlatinum Top Sales Achiever Award: Best Salesperson Award - National Category for 2006,2007 & 2008 Issued by General Motors South Africa (GMSA). Associated with Barloworld Motor Retail South Africa. Delivered AchievementsCommissioned in house fleet department concept at GM flagship dealership 2006, rolling out to other dealerships in the GM Franchise in GautengDeveloped and successfully launched fleet sales teams within the GM franchise in 2007 & 2008Successfully achieved all sales targets & overall profitability for 2006,2007,2008 & 2009 at GM Franchise Successfully achieved all OEM sales targets & overall profitability for 2006,2007,2008 & 2009 at GM Franchise, annual average of 1560 units per annum for 2006,2007 & 2008Successfully achieved OEM Customer Service Index (CSI) scorecards for 2006,2007,2008 & 2009Successfully Managed all Premium Brand, New Retail and Fleet sales executives dailySet monthly targets (units & revenue) for all twelve direct reporting sales executives (Premium Brands, New retail & Fleet departments) to support overall sales budgets for GM Franchise in line with OEM requirementsAdequately planned additional revenue streams for parts and accessory sales through assigning sales priorities to all sales executive rewards schemes (commission plans, promotion rewards & quarterly incentives)Successfully executed all OEM rebates, ensuring payments from OEM annual set targets Ensured all vehicle stock procurement from OEM in accordance with company & OEM policiesMonitored Debtors daily, simultaneously ensuring no 90-Day Stock (Max of 10%)

Midrand Johannesburg

Delivered Achievements:Managed and supported the Dealer Principals and managers of 13 Franchised Dealerships throughout the Western Cape, Eastern Cape, Free State and Gauteng provinces. Defined the focus on Customer affinity and loyalty, continuously improving the need to achieve the ultimate automotive ownership experience for the region.Responsible for monitoring and assisting Dealer stakeholders with Sales and Customer Service performance. Utilised in house Dealer Dashboard metrics to coach and mentor Dealer stakeholders on KPI performance data, excelling at best-in-class Customer Experience. Quarterly meetings and assessment reviews with Dealer stakeholders to undertake new sales development and monthly stock planning, maximising vehicle and accessory sales, and optimising stock holding. Positioned and monitored all Dealer and Franchises monthly sales performances, reducing lost sales metrics, to improve sales reporting. Analysed all past performances and supported all dealership Sales Managers on future action plans, with the aim of maximising retail sales and growth. Recommended improvement action plans within customer interaction records and engagements to ensure best customer experience. Evaluated and supported the CRM requirements for all Dealer stakeholders.Evaluated and analysed Dealer financial reporting to ensure optimum outcomes. Weekly monitored efficiencies and sales commitments and reporting of all the dealerships.Provision of ongoing staff training and product knowledge awareness campaigns.Assisted with labour issues, headcount requirements, recruiting and rectification of problems areas.Assisted the Dealer stakeholders to achieve their overall business objectives.

Masters Of Commerce (M Comm), Business Management, Graduated

Master Of Business Administration - Mba, Business Administration And Management, General, Graduated With Distinction