SYNLAB, provides laboratory, diagnostic and advisory services to a diverse range of sectors, including healthcare and wellness, sport, travel, insurance and family law. SYNLAB employs more than 2,600 people across the UK and Ireland and delivers over 45 million pathology tests each year.

Providing executive interim management and consultancy services specialising in transformation of supply chain, logistics, service delivery and operations.Clients include AAH Pharmaceuticals, Healthcare at Home, Zobele Group (Italy), Spicers, Greene King, National Express, Robert Dyas, Orange and WH Smith.

LPCH is a Private Equity owned £1.2 billion turnover private healthcare providing care to more than 90,000 patients in the comfort of their home, at work, or in the community – ranging from straightforward delivery of medication to specialist nursing for complex therapies.Leading a team of over 600 colleagues covering transport, warehousing, dispensing and clinical manufacturing (compounding total parenteral nutrition (TPN), antibiotic infusion (ABI) and chemotherapy).

Restore Technology is the UK’s largest provider of IT lifecycle services and approved to destroy data to the maximum UK security level. Restore Technology is a division of Restore PLC, AIM listed and £200m+ turnover.Led operations, logistics, EHS, quality and information security across six sites with over 400 operations colleagues and 96 commercial vehicles.• Developed comprehensive Target Operating Model for operations including strategic roadmap and benefits.• Doubled the production capacity within 6 months through productivity improvements, effective planning & reporting, recruitment and training. • Integrated 2 acquisitions and led operations due diligence for 2 further acquisitions, one of which completed recently.• Appointed Flagship Site General Manager, Head of Projects, Head of Assurance and Head of Logistics.

CRYOPDP supports the clinical research community by providing premium tailored time critical and temperature-controlled solutions for the global transportation of products and samples.Reporting to the Group CEO and operating in a matrix structure, worked closely with Group Operations, Sales, HR, Finance and other country leaders. UK Board Director and member of the International Executive CommitteeCountry manager for the UK and US operations with full responsibility for P&L and cash generation. Led Operations, CRM, local Sales, Finance, Quality, EHS, Compliance and HR functions. • Delivered turnaround from loss in 2018 to significant profit in 2019 of UK subsidiary through an EBIT improvement programme which included cost management, sales generation, pricing and optimising packaging and logistics solutions.• Appointed MD for US subsidiary in May 2019 and delivered turnaround from significant losses to profit in 2020 through a similar EBIT improvement programme.• Delivered enhanced capability through reorganisation, recruitment and process improvement in UK and US subsidiaries.• Developed a culture of collective responsibility for service excellence with the customer and patient at the centre.

Discovery Park in Sandwich, Kent is an extensive science park with world class laboratories and exceptional office space. The site has a track record for drug discovery stretching back to the 1950’s and continues to lead the way in R&D from the search for new antibiotics to pioneering research across the life sciences.Interim assignment to transform operational capability of the park. Key areas of focus were; improvements in safety, resilience and services delivery.

McKesson UK includes AAH, Trident, Lloyds Pharmacy and Lloyds Pharmacy Homecare.McKesson Uk (previously Celesio) is a £5 billion turnover wholesale and retail healthcare business dispensing in excess of 150 million items per year. Responsible for end to end Supply Chain management including 18 Distribution Centres and over 2,500 employees. Responsible for Engineering, Quality & Regulatory (GDP & GMP), Supply & Inventory and Logistics Operations.• Delivered £5m+ savings in transport and warehousing which totally offset inflationary cost increases on a £150m+ cost budget.• Created a culture of “safety first” through effective H&S metrics, engagement with senior board and coaching.• Significantly improved the quality of service in terms of pick accuracy, product availability and on-time delivery.

Healthcare at Home is a Venture Capital owned Clinical Homecare Services business caring for over 150,000 patients across 50+ therapeutic services. Responsible for scheduling over 700 clinicians across UK and Northern Ireland and 24 x 7 clinical patient support centre.• Directed a major change programme to implement world class central scheduling and E-rostering systems generating £10m+ savings potential.• Seamlessly transferred scheduling operations located at Slough into central scheduling team based at Head Office in Burton upon Trent. (Please see extract from 2017 CQC Inspection below).

ZOBELE GROUP is a worldwide business partner that provides innovative and cost-effective product solutions in Insect Control and Air Care for leading household, health & personal care brands.Responsible for global industrial operations including, China, Mexico, Italy, Bulgaria, India and Brazil. Manufacturing processes included: precision injection moulding, CNC machining, liquid dosing & filling, automated electromechanical assembly, automated packing • Re-engineered global supply chain processes including capacity planning, production planning and scheduling in SAP environment.• Turned around the performance of the Trento (Italy) Plant delivering record output and sales in June and July. Appointed new Plant General Manager, Head of Engineering and Head of Supply Chain to continue the improvement programme.Responsible for global New Product and Operations Projects, leading a team of 20 Project Managers.

Responsible for end-to-end customer order fulfilment for a Venture Capital owned £250m office supplies wholesaler.• Turned around product availability from 65% to 90%+ across 16,000 products following a problematic logistics reconfiguration. • Developed and implemented a highly efficient pick-by-line/pick-to-zero process for allocating vendor shipments to 7 Regional Distribution Centres. This reduced lead time to replenish stock at RDCs from 3 days to 1 day.

Responsible for shaping the strategy and development programme for Business Intelligence following the roll out of new EPOS and back-office systems across 750 pubs.• Developed and implemented two key reporting solutions to provide powerful business insights for Operations and Commercial functions which delivered £5m+ net margin benefit. Benefits were achieved through improved hour-by-hour staff scheduling, reduction in drink and food wastage and increasing effectiveness of product deals and promotions.

Responsible for UK airport coach services across 4 sites.• Turned around a disillusioned unionised workforce by implementing family friendly shift patterns and coaching local management teams in effective employee engagement.• Delivered significant improvements in service performance of National Express Coaches 24 x7 airport services involving 123 vehicles and 366 professional PCV drivers. • Delivered new premium A3 Gatwick Airport to London coach service.

Initial brief was to develop a clear supply chain strategy including identifying quick win opportunities. After developing a fully financially justified improvement programme, delivered key projects including:• Renegotiation of logistics contracts based on open book principles saving in excess of £500k p.a.• Introduced end-to-end special care for top 150 selling lines (30% of total sales) which improved on shelf availability from 92% to 96% and increased sales by £1m. • Optimised store delivery frequency to reduce distribution costs and improve in-store efficiencies.• Implemented JDA warehouse management system with RF and “pick by label” which halved pick errors

The international outdoor advertising division of media conglomerate CBS Corporation with a turnover of €1 billion and 2,500 employees. Traditional poster and digital screen advertising assets in the UK include; national bus, national rail, shopping malls and exclusive advertising rights on the London Underground. Promoted to International Board Director, responsible for operations, technical engineering and procurement in eight countries. • Directed an industry first, £100m+ upgrade programme for 31,000 poster sites on the London Underground including a 2000 digital screen network. With a programme team of 200 and over 20 supply contracts, this was effectively creating and leading a new engineering business within a media company.• Developed best practice procurement policy and rolled out to 8 countries with annual savings of €10m. • Introduced supply and technology base and negotiated contract terms for all international divisions.UK Board Director, responsible for all aspects of end-to-end operations with a unionised team of 350 including customer service, operations, logistics, maintenance, SQE and engineering at 7 centres in the UK. Seconded to lead multi £billion bid for exclusive advertising rights on the London Underground.• Won £2 billion, 8.5 years advertising contract on London Underground through meticulous planning from vision to detailed execution. • Devised and implemented a revolutionary strategy to transform the delivery capability of CBS Outdoor operations which achieved annual cost savings of £3m+.• Embedded a new vision and culture at CBS Outdoor which changed traditional working practices in a highly unionised and regulated environment.• Improved advertising campaign execution from 85% to over 99% on time delivery which was a major contributor to revenue growth of more than twice the market.

Responsible for logistics and distribution to 250 UK stores, 90 international franchises and E-fulfilment for mothercare.com with an annual budget of £30m.• Prevented a commercial disaster at Mothercare by setting up temporary logistics processes in 2 weeks to meet the winter season merchandising after a failed start up at a new National Distribution Centre. • Devised, specified and negotiated a 3-year 3PL contract for new cross-dock (pick by line) Support Distribution Centre for handling bulky and high-volume products. • Turned around the performance of the new National Distribution Centre (NRDC) to meet year-round requirements. Resolved issues regarding contracts, premises and end-to-end systems.

Leading Merchandising, Logistics, Payment Processing and Customer Service for online auction and retail site.

Developed the fashion logistics business involving air, land and sea freight services and supply chain systems with full P&L responsibility for global accounts.• Developed global solutions for Sony, Motorola, Marks & Spencer and BHS including concepts such as “merge in transit”, “vendor hubs”, “sea/air freight optimisation”, “global control towers” and “fourth party logistics” (4PL).

Led a team of 20 professionals, providing end-to-end supply chain management for an £800m retail business. Controlled £400m of purchases across 6,500 product lines into 5 Distribution Centres supplying 710 outlets.• Implemented an EPOS based Central Replenishment System (JDA) , which halved shelf stockouts.• Established an effective direct import operation for goods sourced from Far East manufacturers.• Successfully integrated logistics into a Category Management Structure.• Key player in introduction of a new warehouse management system (DALLAS) and subsequent closure of a Regional Distribution Centre• Assessed and mentored graduates on the Kingfisher Management Development Scheme

Led operations strategy, analysed operations performance and identified improvement opportunities for the vending division of Mars. • Budgeted, controlled and justified £8M p.a. capital investment.• Introduced Activity Based Costing for a major brand resulting in improved pricing policies.• Implemented Finance Systems for MRP II.Assessor and mentor for Mars UK Graduate Scheme.