Mark F. Email & Phone Number

Texas, United States

Dallas, Texas, United States

Leading one of the finest teams in ANY industry offering Strategic Accelerated Onboarding and Optimization support for the top sellers of today and tomorrow on Walmart Marketplace.

Dallas, Texas, United States

As the business leader for Seller Onboarding, I have the privilege of acting as the voice of sellers going through the onboarding process with Walmart Fulfillment Services, and championing strategy, support, and programmatic efforts - consistent with the Seller-focused values of our business!Whether in person or electronically, we aim to offer the best experience, and wow our sellers from the very beginning as they partner with WFS.

Dallas-Fort Worth Metroplex

Greater Minneapolis-St. Paul Area

I had the privilege of leading the Customer Service and Data Integrity organization for Det-Tronics. As the world’s foremost producer of life safety solutions in the fire and gas detection industry, we served customers with distinction in places others could only dream of. This team is globally focused on providing our customers and partners with world-class support, and strengthening relationships that will last the *next* 40 years!

Minneapolis, Minnesota

I had the unique privilege of leading the finest team of Sales Associates in the airline industry's premier corporate and agency Global Sales Support organization. I provided servant-leadership, direct oversight, and day-to-day support to my team of 18 exceptional individuals, and then got to get out of the way while they delivered record setting customer satisfaction and operational performance. You can mimic the tools and the policies we used, but these people were born for this. It was a privilege to sit at the same table as them as part of the Delta Air Lines Global Sales Support team!Who are they? They pride themselves in industry-leading focus on providing top-tier service to the highest value travel agency and corporate clients (representing over $20B in annual revenue) to Delta and their joint-venture partners.Did it work? The 7th consecutive 1st place ranking in the annual Business Travel News awards sure seems to say so on the corporate front! Coupled with wins of the Travel Age West award for best travel agency support, and consistent ranking among Fortune's Most Admired companies, the best is yet to come.

Hibbing, Minnesota

As a Customer Engagement Lead, I was responsible for the management and oversight of a team of 15-22 Customer Experience Specialists in the Premium and SkyMiles Sales and Service lines of business for Delta Air Lines' Reservations Sales division. I had the privilege of leading an exceptional team driving YoY increased revenue generation, and consistently exceeding established goals by a minimum margin of 20%+. I served as a proven driver of exceptional revenue generation and division leading customer experience, but more-so was blessed to learn valuable lessons as a growing leader serving unique teams of varying seniority and cultural backgrounds.

Chisholm/Hibbing, Mn

As a Reservation Sales Agent, I learned first hand what life on the front lines of an inbound Sales Team is like. I learned that I had taken the value of the hard work that went into that role for granted, and both how difficult but also how rewarding it can be!I also discovered that I LOVE sales. I love having goals in front of me, and blowing them out of the water (running joke with my colleagues "not that I'm competitive or anything..."). I love working individually, but also as part of a team to drive toward greater goals. I love being part of something bigger than myself, and when I find a product that I genuinely believe in, I am the guy you need to carry the ball across the goal line.

Responsible for interacting with prospective students and families through campus tours, regular outbound call nights, direct mail, and special events (both on campus and off).

Roesville, Mn

As a part of a local retail Staples store in Roseville, MN, I learned the value of hard work and in person Customer Service and Sales. I found that I really liked working with people and helping them find the right solutions for what they were shopping for. Hopefully that was something that I had to offer them in our store. If not, then I worked to build a relationship that let them know that when they were ready for something I could offer them - they knew where to find me!I specialized in Sales and Customer Service for individual and small business computing, printing, service, and accessory solutions, as well as level 1 and 2 tech support and PC repair.