Mark Forster Email & Phone Number

Combining my previous work experience in the mortgage world with my studies in my MBA. Helping to automate the mortgage insurance experience with the power of AI.- Created the Underwriting Policy and Delegated Underwriting Policy.- Researched and Proposed which automation companies to work with for both QC and Underwriting.- Developed the training for new underwriters when hired.

- Employed R, R Studio, and Python to clean, analyze, and visualize home value data, identifying locations with the highest growth potential, leading to a 10% increase in franchise count.- Conducted data mining to identify and gather pertinent franchise KPI data, curate data sheets, and conduct in-depth analyses, resulting in the implementation of automated Tableau and Excel dashboards and a 35% reduction in monthly reporting time.- Accelerated franchise approval process by 20% from 5 weeks to 4 weeks by developing automated analysis templates.- Developed credit policy for acquisitions and franchisees to reduce risk by 33%.

Charlotte Metro

- Optimized the Accept/Decline policy for mortgage loans using Excel, R, and SQL, reducing risk by 19%.- Applied data modeling techniques to assess and identify optimal interest rates for borrowers, enhancing the precision of lending decisions and reducing the cost to Movement Mortgage.

- Developed dashboards using employee performance data sets to guide strategic mentoring & KPI tracking.- Mentored a team of 5 mortgage loan underwriters, achieving a 100% pass rate in the final evaluation, 15% higher than the company average.

Charlotte, North Carolina Area

- Transformed underwriting department of 3 underwriting team leads and 20-30 underwriters from second worst to second best in quality rankings through effective leadership and strategic planning.- Utilized Tableau dashboards to analyze underwriter performance and drive an 18% increase in productivity and a 15% improvement in quality.- Led monthly stakeholder meetings to foster cross-team collaboration and identify operational solutions, resulting in enhanced team unity and improved processes.- Collaborated with upper management on hiring and firing decisions to optimize departmental P&L.

Norfolk, Virginia

- Awarded Team Lead of the Quarter for innovative leadership in approving a high volume of loan applications while complying with guidelines.- Mentored and trained underwriters to succeed through targeted feedback, second-level reviews, and customized training programs.- Efficiently managed workload distribution for a team of 12 underwriters through strategic delegation.

- Achieved promotion to Underwriter III within 3 years, a testament to my exceptional work ethic and skillset.- Consistently exceeded targets as the top performer in my team, successfully managing over 100 loans at any given time.- Analyzed and evaluated mortgage loan applications using extensive credit, income, and asset data to make effective approval or denial decisions- Proficient in performing thorough credit analysis for each application, including Conventional, FHA, VA loans and Bond loans programs.

- Mentored team members to enhance performance while personally managing a workload of 10-20 loans.- Rapidly advanced to Team Lead within just 5 months as a result of my leadership skills.

- Maintained a 100% success rate in closing loans on time by effectively coordinating communication and document exchanges between borrowers, loan officers, and underwriters.

- Successfully launched a new branch and generated exceptional profits, ranking within the top 10% of branches nationwide in just one year.- Cultivated strong partnerships with local businesses through effective sales techniques and financing solutions, contributing to company growth and success.

- Rapidly completed the training program achieving the 2nd fastest completion in company history at the time of employment.

- Forecasted and maintained the marketing budget and successfully stayed under budget.- Increased group ticket sales for all ticketed sporting events.- Cultivated new business through community event appearances, in-person sales pitch appointments, outbound calls, and emails.- Created, developed, and implemented marketing plans for multiple sports, including men’s basketball, men’s and women’s soccer, men’s lacrosse, and baseball.

- Created and maintained the student Cougar Club, "Maroon Mayhem."- Helped with sponsorship sales increasing sponsors for the student Cougar Club.- Managed student interns and ran all in-game promotions.

Master Of Business Administration - Mba, Business Analytics

Business Analytics Projects: Optimizing Cell Phone Plans for Businesses (Microsoft Excel: X-Lookup and What-If Analysis) Formulated.

Bachelor'S, Business Administration

Activities and Societies: Men's Basketball Team Manager, Sports Marketing InternMinor in Communication Studies