Mark Pierscianowski Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

-Managed two Team Leads with, each with teams of 20-25 eCommerce Coordinators-Developed internal training sessions for leaders and for coordinators. Topics included: professional communication, developing professional relationships, leadership styles, basic user experience (UX) design, eCommerce best practices.-Worked cross-functionally to streamline the ShopHERE Program to integrate new partners, improve communication, and find efficiencies to achieve our organizational goals.-Collaborated on the creation of external presentations and resources. Delivered dozens of presentations to small business owners on topics related to eCommerce.-Addressed client complaints and concerns that were either raised in the email inbox or were escalated by Coordinators and their Team Leads.

Toronto, Ontario, Canada

-Member of the ShopHERE team as a part of Digital Main Street-Successfully launched approximately 60 online stores, and supported over 120 businesses with eCommerce and digital marketing training.-Building eCommerce websites with Shopify or Square and teaching clients how to use the platforms to ensure continued success-Coaching clients on digital marketing strategy and tools. Reviewed topics including: social media management, search engine optimization (SEO), email marketing, paid media, content marketing, omnichannel marketing, and more.

-The Peer Assisted Study Session (PASS) Program at Humber is a great opportunity for students in historically challenging courses to seek out extra help from other students in a structured and guided study session. -I supported with the PC Business Essentials course which focused on developing Beginner to Intermediate skills in Microsoft Office. -Word: intermediate formatting, mail merge, collaboration -Excel: formatting, basic functions, intermediate functions (including logic, lookup, and financial functions), tables, charts, conditional formatting, pivot tables -PowerPoint: text formatting, audio/visual formatting, working on slide masters, managing animations and transitions-I developed exercises and plans for weekly sessions and would guide students as they help each other discover the solutions.-I made myself available to answer questions and support with any homework.

-Trained and supported as many as 17 theatre management teams across Eastern Ontario.-Travelled to theatres, conducting an audit of their equipment and procedures, and providing personalized trainings and feedback based on the findings from the audit.-Monitored all projection incident reports that were submitted by theatre teams to support with service calls, minimize downtime, and identify trends in issues to troubleshoot more effectively.

-Daily operations of the theatre: guest service including addressing feedback and complaints, cash management, budget management, inventory management, merchandising, and building & equipment maintenance.-Planned, coordinated, and executed film promotions, group rentals, and private events, some with as many as 1000 guests, custom A/V requirements, and extensive food & beverage needs.-Performed a variety of human relations duties including basic payroll, staff scheduling, hiring, training & development, and organizing incentives and staff events. -Played a significant role in the opening of the Cineplex Cinemas Lansdowne & VIP in Ottawa in March 2015 as a member of the management team. This included hiring and training over 100 new staff members and collaborating with home office teams to develop best practices for daily operations in areas such as cash handling, food service, occupational health and safety, and merchandising.-Worked with the theatre team to optimize inventory levels of key offerings to ensure we maintained safe stock levels while also limiting waste.

Staff supervisor and trainer, working in all basic staff positions in a movie theatre.

Nyu Film And Tv Industry Essentials Certificate

https://yellowbrick.co/film This course provided me with a base knowledge of the Film and Television industry. Starting.

Business Diploma, Marketing

I graduated top of my class in the Business-Marketing Diploma program where I developed skills in communication strategy, digital.

Bachelor Of Arts - Ba, Communication, General

Honours Bachelor of Arts with Specialization in Communication with Minor in Business Administration