Mark Plihcik, Pmp® Email & Phone Number

Mesa, AZ, US

Hemel Hempstead, Hertfordshire, GB

Eckoh is a global provider of operational solutions and PCI compliant payment services for contact centers the world over. Every day, millions of consumers use the products, platforms and applications we design, manage, and support. At their core, our solutions are cloud native and multi-tenanted and deployed worldwide.We have offices in the US, the UK and.

Hemel Hempstead, Hertfordshire, GB

In this role, my area of leadership responsibility was reduced due to the merger of Product Support Solutions with Eckoh. However, as in my previous role, I had full responsibility for all aspects of the project delivery: scope, timeline, budget, quality assurance, customer engagement and communication, and service delivery team leadership.

Hemel Hempstead, Hertfordshire, GB

In this role, Product Support Solutions was transitioning to become fully integrated with Eckoh, and I retained the responsibilities I had previously as Director of Project Management and PMO. While continuing to focus on the legacy PSS service deliveries, additional product and service delivery projects from the Eckoh portfolio (PCI descoping and.

Dublin, California, US

Lead Project Manager for redesigned and greenfield international contact centers, including onshore, outsourced and offshore locations. Project manager and analyst for team members from North America, Europe and Asia, spanning twelve time zones. Lead test manager for integration testing and primary liaison for UAT testing team. Lead PM for PS development.

Mesa, AZ, US

Power Trade Media is the publisher of Busride Magazine (a trade title directed at the motorcoach and transit industries), Church Executive (a trade title directed at the senior pastors and top business administrators at the largest churches in the USA), and Christian Travel & Cruise Guide, which is a supplement to Church Executive.