Mark Porter Email & Phone Number

Rogers, Arkansas, United States

Rogers, Arkansas, Us

San Francisco, California, Us

IT Consulting Services - Data Centers, BCPDR, Information Security, ITIL, and Change Management

Bentonville, Arkansas, Us

Responsibility for IT Disaster Recovery, Data Center Strategies, Store Planning Support, Field Technology Implementation, Business Services Management. ✓ Led Store Planning Support Team in reduction of store implementation cost by restructuring installation process and delivering automation. ✓ Spearheaded update and delivery of new critical facility strategy to replace existing data center strategy, which was designed to compete with today’s demanding environment changes.✓ Oversaw the development of design standard and remodel plans for renovation of David Glass Technology Campus. ✓ Led Business Services Management Teams (ITSM) to create a mobile customer self-service portal to integrate with CRM and Change Management platforms.

Bentonville, Arkansas, Us

Selected to establish and manage new IT department for Business Continuity and IT Disaster Recovery. Delivered performance improvements for existing data center operations, field implementation teams and consolidated planning and strategy for Global IT Business Resiliency. ✓ Established Enterprise Business Continuity team to deliver Enterprise IT Pandemic Plan, Business Continuity Strategy, Global Data Center Strategy, Business Risk Analysis, and Global Risk Categorization Model. ✓ Delivered $MM reduction in labor costs and optimized performance of Field Implementation teams.✓ Reduced store implementation costs by negotiating labor and technology agreements.✓ Improved energy efficiency during data-center expansion from 65 to 120 watts per square foot, while extending life of data centers for additional 24 months.

Bentonville, Arkansas, Us

Charged with establishing Walmart IT Security and Compliance Strategy to drive enterprise compliance with SOX, PCI, HIPAA, and privacy laws. ✓ Implemented PCI remediation initiatives and achieved PCI certification within 9 months. Project Included leading team in design of two retail-encryption tools for credit card data storage.✓ Spearheaded the build of IT Distribution center for consolidation of technology projects to the field, serving as co-location to new data center.✓ Designed, built and operated two corporate class data centers, while working with multiple state governments and utilities. ✓ Built backup Disaster Recovery Facility (tape), involving extensive negotiations with utilities and local government for road-widening project and approvals for easements and land acquisitions.

Bentonville, Arkansas, Us

Managing day-to-day operations of corporate data centers, to include production control, change control, tape and print operations. Daily production consisted of 20,000+ jobs a day.

Bentonville, Arkansas, Us

Programming responsibilities were in Point of Sale Systems development. I supported the POS Operating system, general sales applications, host communications and electronic payment.

Bentonville, Arkansas, Us

Supported stores and clubs in daily trouble tickets, down systems, and item movement recovery. Point of Sale operational support work.

Appointed to the City of Bentonville's Planning Commission by the Mayor. Responsibility was to review and approve the City of Bentonville's growth plans. (Master Street Plan, Development Planning, Usage Planning)Held positions within the commission of Secretary and Vice President.

Combat deployment in Operation Desert Shield, Desert Storm and Desert Watch (1990-1991).Bronze Star, Kuwaiti Liberation Medal and other military awards earned for combat services.Honor Graduate - US Army Primary Leadership Development Course, 1991, Camp Shelby, Mississippi.Held Secret Clearance.

Bachelor Of Science (Bs), Organizational Management And Ethics

Bachelor Of Architecture (Barch), Architecture