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@funeralpartners.co.uk
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Mark Potts is listed as Head of Operational Support at Funeral Partners Limited, a with 125 employees, based in Littleborough, England, United Kingdom. AeroLeads shows a work email signal at funeralpartners.co.uk and a matched LinkedIn profile for Mark Potts.
Mark Potts previously worked as Senior Operations Manager - Funeralcare at The Co-Op and Uk Production and Masonry Manager at The Co-Operative Group.
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As the Head of Operational Support at Funeral Partners, I lead the operational support teams that provide property, and fleet services , masonry sales and service and supply chain services across client facing products and back of house products and services to over 240 funeral homes across the UK. I have over 15 years of experience in this type of role, and I am a member of the Operational Risk Committee that oversees the compliance and quality standards of the business as well as championing continuous improvement . I have a strong background in operational excellence, continuous improvement, and supplier management, with proven skills in client service delivery, contract negotiation, and resource optimization as well as property acquisition. , lease negotiation and sale and leaseback transactions . In my previous role as the Senior Operations Manager at The Co-op, I was responsible for driving the performance and engagement of 800 colleagues who served 20,000 clients in the West and Central Division of Coop Funeralcare. I also implemented organisational design changes that involved people, technology, and process improvements. I am passionate about coaching and developing my teams, and I have a certification in Managing Experienced Managers from LinkedIn. My mission is to deliver the best possible service and support to our clients and colleagues in the funeral industry.
Listed skills include Stakeholder Management, Project Delivery, Process Improvement, Service Management, and 18 others.
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Manchester, United Kingdom
Leading the operational support teams within Funeral Partners , including - Property - delivery of new sites , refurbishment , compliance and reactive maintenance . Fleet strategy , purchasing and efficiency . Masonry products and services . General supply chain management . Member of the Operational Risk Committee.
Funeralcare - West & Central Division
Responsible for driving operational excellence of service delivery to 20,000 clients across the West & Central Division of Coop Funeralcare. Embedding best practice through direct/ indirect reports to 800 colleagues who serve our clients everyday during challenging times. Accountable for organisational design implementation , encompassing people / technology and process changes. Responsible for driving employee engagement through coaching and development.
Responsible for Production and Masonry business unit within co-op Funeralcare. Responsible for the delivery of services to over 900 locations in the uk , through Production facilities in Scotland , South West England and Northern Ireland as well as a national sub contractor network.
Working as part of a transformation project to review and implement process change in both back office and front end client delivery to drive fianancial and operational benefits.
Resposnsible for the development and delivery of client service propositions. Part of the senior leadership team responsible for delivery of compliance services to Commercial customers in the UK and ROI. Responsible for the implementaiton of a new IT system for field based engineers , and a back office environment for the customer service centre, including cost and benefit delivery.
Other employees you can reach at funeralpartners.co.uk. View company contacts for 125 employees →
Clare Boswell
Colleague at Funeral Partners LimitedPudsey, England, United Kingdom
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Chloe Ridout
Colleague at Funeral Partners LimitedBasingstoke, England, United Kingdom
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Clair Eames
Colleague at Funeral Partners LimitedSidcup, England, United Kingdom
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Alex Nisbet
Colleague at Funeral Partners LimitedStonehouse, Scotland, United Kingdom
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Paul Steggles
Colleague at Funeral Partners LimitedTintwistle, England, United Kingdom
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Sandra Murphy
Colleague at Funeral Partners LimitedTorquay, England, United Kingdom
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Liam Edwin Boyle Mbie
Colleague at Funeral Partners LimitedUnited Kingdom
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Ruth Meadows
Colleague at Funeral Partners LimitedCroft, England, United Kingdom
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Kerry Kennedy
Colleague at Funeral Partners LimitedCarrickfergus, Northern Ireland, United Kingdom
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Francesca Souter
Colleague at Funeral Partners LimitedIpswich, England, United Kingdom
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Quick answers generated from the profile data available on this page.
Mark Potts works for Funeral Partners Limited.
Mark Potts is listed as Head of Operational Support at Funeral Partners Limited.
AeroLeads has found 1 work email signal at @funeralpartners.co.uk for Mark Potts at Funeral Partners Limited.
Mark Potts is based in Littleborough, England, United Kingdom while working with Funeral Partners Limited.
Mark Potts has worked for Funeral Partners Limited, The Co-Op, The Co-Operative Group, Connaught Plc, and Rsa Group.
Mark Potts's colleagues at Funeral Partners Limited include Clare Boswell, Chloe Ridout, Clair Eames, Alex Nisbet, and Paul Steggles.
You can use AeroLeads to view verified contact signals for Mark Potts at Funeral Partners Limited, including work email, phone, and LinkedIn data when available.
Mark Potts is listed with skills including Stakeholder Management, Project Delivery, Process Improvement, Service Management, Service Delivery, Leadership, Strategic Planning, and Strategy.
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