Mark Prater

Mark Prater Email and Phone Number

CTO and GM - Head of Solution Engineering - Communication Service Providers @ Wipro
Ballwin, MO, US
Mark Prater's Location
Ballwin, Missouri, United States, United States
Mark Prater's Contact Details

Mark Prater personal email

n/a
About Mark Prater

Highly accomplished IT professional and executive with nearly three decades of experience in the Communications and Financial Industries. Areas of expertise include:- Extensive work helping telecom and CSPs with FedRAMP and Public Sector compliant solutions and optimizations. - Extensive experience around enterprise architecture, solution design/engineering, development and business analysis - Technology Modernization Champion- Modernization of Customer Experience through Enablement of Enterprise Grade Product Catalogs and PLM- Modernization of Technology and Business Process Orchestration with ServiceNow, PEGA and Camunda BPM.- Digital Transformation- GenAI, AI, ML & Deep Learning to drive AIOPS, shorten SDLC, Autonomous Networking, Test Automation, Virtual Assistants & IAC- Enterprise Cloud Architecture and Strategies- RPA and Process Automation- Chief Engineer and Architect for OSS/BSS Transformation- Agile Transformation Leader - Enabler and Driver of Methodology transformation utilizing SAFe 5.0, DevOps and CI/CD- SDWAN, SDN and NFV Orchestration - Salesforce Transformation and Automation - Wireless MVNO and Strategy - Commercial Services B2B Transformation - ServiceNow Transformation utilizing E2E processes for Telecom providers - Cybersecurity and Compliance CMMC - Designing, developing, maintaining enterprise scale E-commerce solutions - Monetization and IOT - CPQ Quote to Cash Strategy and Implementation- Customer service focused - RFP Strategy and Execution - Relationship building and negotiation - Proven leadership and coaching - Sound written and verbal communication - Effective in change management - Quickly identifies and executes solutions to issues - Excellent planning, analysis, and multi-tasking - Demonstrated ability to develop business strategies and products that contribute to company growth and profitability. - Proven track record leading strategic development of diverse new product initiatives for CRM, WorkForce Management, ERP, Order Management and Billing in both B2B and B2C. - Extensive experience leading cross-functional teams to consensus to achieve strategic goals and objectives. - Industry Expert in Billing System Integration for CSG and Convergys(ICOMS)/Netcracker - Providing architecture direction for strategic initiatives - Vendor evaluation and multi-million dollar contract negotiation - Management of on and off-shore development teams - Sales support and client relationship management

Mark Prater's Current Company Details
Wipro

Wipro

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CTO and GM - Head of Solution Engineering - Communication Service Providers
Ballwin, MO, US
Website:
wipro.com
Employees:
251198
Mark Prater Work Experience Details
  • Wipro
    Cto And Gm - Head Of Solution Engineering - Communication Service Providers
    Wipro
    Ballwin, Mo, Us
    View
  • Wipro
    Cto/Gm - Head Of Solution Engineering - Communication Service Providers
    Wipro Apr 2023 - Present
    Bangalore, Karnataka, In
    Responsible for Strategy, Consulting and Solution Engineering for Communication Service Providers in North America.- CPQ - Configure, Price and Quoting Strategy and Implementation for B2B Ordering- Federal Sales and Public Sector Implementation and Transformation- FedRAMP and CMMC Cybersecurity Risk and Strategy - ServiceNow Implementation and Transformation- SAP Implementation and Transformation- Salesforce Implementation and Transformation- AI/ML and GenAI Strategy and Transformation- Digital & Business Agility Transformation- OSS/BSS Strategy and Transformation- QET and Business Process Outsourcing (BPO)- RFP Coordination and Execution- Enterprise Architecture and Software Engineering- CSP - Cloud Service Provider Architecture and Data Center Migrations- CI/CD DevSecOps Strategy and Execution- Process Automation and BPM Tools and Strategy- Autonomous Network Strategy and AIOPS- Agile Transformation Strategy and Execution
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  • Spectrum/Charter Communications
    Vice President Portfolio Management, Software Engineering And Enterprise Architecture
    Spectrum/Charter Communications Jan 2018 - Mar 2023
    Vice President of Portfolio Management, Strategy, Software Engineering & Enterprise Architecture for various portfolios in the Enterprise Lead to Cash, CPQ, Salesforce Transformation, SMB, Credit, Fraud, Payments, HCM, ERP, Commissions, Finance, Corporate Productivity Tools, BSS Automation & eCommerce.- Federal Sales, CMMC and FedRAMP Architecture and Compliance - Salesforce Transformation, Design and Implementation- CPQ Strategy, Design and Execution for B2B - SMB and Enterprise- Contract Lifecycle Management Strategy, Design and Execution- RFP Execution and Strategy- Enterprise Architecture and Strategy- Solution Architecture for B2B - SMB, Enterprise and Carrier- Enterprise Product Catalog Strategy and Design- PEGA Implementations for Credit, Fraud and Order Management- RPA Automation and Governance- Big Data and Business Intelligence Reporting Strategy - ERP (SAP S/4HANA) Architecture and Design- TMF, ETOM, ODA Architecture Design and Alignment- Community of Practice Governance and Strategy- Commissions Architecture and Design- Portfolio Management and Strategy (13 Portfolios)
  • Spectrum/Charter Communications
    Sr. Director Of Portfolio Management, Service Delivery And Operations
    Spectrum/Charter Communications Jan 2014 - Jan 2018
    Senior Director responsible for Service Delivery, Development, Engineering, Architecture, Program Management and Operations for Commercial Services for Spectrum Enterprise. Managed integration for the merger of Time Warner Cable, Bright House Networks and Charter Communications.- Salesforce Lead Management Integration, Implementation and Support for Enterprise - Business Process Orchestration, Optimization and Automation- Service Oriented and Event Driven Architecture Implementation and Support for Enterprise- Rating and Meditation Implementation, Testing, Support and Operations for Residential and Commercial Services- Granite Integration and Orchestration Implementation- Oracle RODOD Architecture, Implementation and Design- Salesforce Integration and Automation- Siebel Architecture, Design and Implementation- BRM - Billing and Revenue Management Implementation and Operations- OSM and Ericsson Order Care Implementation and Operations- DevOps Implementation and Support- Operational Support for Spectrum Enterprise B2B Lead to Cash Systems - Contract Execution and RFP- Financial Management of 20M a year in Capex and OpexManaged 200+ Resources around a multi-year BSS/OSS Transformation.
  • Time Warner Cable
    Chief Architect
    Time Warner Cable Dec 2011 - Jan 2014
    Stamford, Ct, Us
    Chief Architect for Residential, SMB and Enterprise & Wholesale BSS/OSS Transformation, Service Design, Billing Integrations and Omni Channel Sales Architecture. - Lead Architect for TWC eCommerce solution with AEM and Siebel - Project Catalyst - Wireless Integration Design and Architecture for Spectrum Acquired - B2B Lead to Cash Architecture for Enterprise and SMB - Service Oriented Architecture Strategy and Design - Event Driven Architecture Strategy and Design - Contact Center Deflection Strategies and Design - Billing System Integration Architecture Design and Implementation - Call Center and IVR Architecture and Design - Agent Desktop Strategy and Design - Product Lifecycle Management Design and Architecture - Enterprise Product Catalog Strategy and Design - Order Automation and OSS Architecture and Design
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  • Time Warner Cable
    Senior Program Manager & Technical Product Owner
    Time Warner Cable Nov 2007 - Dec 2011
    Stamford, Ct, Us
    Senior Manager and Technical Product Owner for the following programs: - Verizon Wireless MVNO - Omni Channel Sales Platforms - Retail, Etail, eCommerce - Lead Management Platform Enhancements for Residential and Commercial - Call Center Automation & Deflection Programs - Billing Integration with CSG and ICOMS - Service Oriented Architecture - Rating and Mediation - Salesforce Transformation - Voice Provisioning and Automation - Siebel Enterprise Product Catalog - Sprint Joint VentureManaged 20M a year in Capex Enhancements across programs and led over 12 different workstreams across various product owners.
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  • Convergys Corp/Netcracker
    Senior Technical Consultant Ii
    Convergys Corp/Netcracker Jan 1994 - Nov 2007
    Convergys IMG was acquired by Netcracker in 2012. Served in various leadership roles in Development, Support, Testing and Consulting for ICOMS supporting Time Warner Cable, Cox Communications and Comcast.- Lead Architect for Project Infinys for migration from ICOMS- Billing Strategy and Integration Architecture Design- Billing Migration and Release Automation Strategy and Execution- Environment and Resiliency Architecture and Strategy- Data Center and Infrastructure Strategy and Design- OSS/BSS Transformation Strategy and Implementation - Testing Automation and Execution- Client Consulting Leadership
  • Vehicle Acceptance Corporation
    Level 1 Support Manager
    Vehicle Acceptance Corporation Jan 1990 - Jan 1994
    Dallas, Tx, Us
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Mark Prater Skills

Systems Analysis Leadership E Commerce Sales Order Processing Consulting Software Project Requirements Analysis Sdlc Process Automation Cross Functional Team Voip Order Management Esb Telecommunications Business Analysis Agile Methodologies Resource Management Vendor Management Process Improvement Customer Relationship Management Quality Assurance Strategy Solution Implementation Provisioning Billing Enterprise Architecture Program Management Testing Business Process Cross Functional Team Leadership Product Management Enterprise Software Business Intelligence Contract Negotiation Project Planning Business Process Improvement Management Project Management Software Development Life Cycle Pmp Software Development Soa Software Project Management Cloud Computing Solution Architecture Integration Crm Billing Systems Siebel

Mark Prater Education Details

  • Kennesaw State University
    Kennesaw State University
    Information Technology

Frequently Asked Questions about Mark Prater

What company does Mark Prater work for?

Mark Prater works for Wipro

What is Mark Prater's role at the current company?

Mark Prater's current role is CTO and GM - Head of Solution Engineering - Communication Service Providers.

What is Mark Prater's email address?

Mark Prater's email address is ma****@****ter.com

What schools did Mark Prater attend?

Mark Prater attended Kennesaw State University.

What skills is Mark Prater known for?

Mark Prater has skills like Systems Analysis, Leadership, E Commerce, Sales Order Processing, Consulting, Software Project, Requirements Analysis, Sdlc, Process Automation, Cross Functional Team, Voip, Order Management.

Who are Mark Prater's colleagues?

Mark Prater's colleagues are Roshan Mundada, Pooja Paithankar, Joy Peterson, Krishna Sharma, Monika Jha, Vagish Mishra, Sheebamol Thankappan.

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