Mark Prater Email & Phone Number

Ballwin, Mo, Us

Bangalore, Karnataka, In

Responsible for Strategy, Consulting and Solution Engineering for Communication Service Providers in North America.- CPQ - Configure, Price and Quoting Strategy and Implementation for B2B Ordering- Federal Sales and Public Sector Implementation and Transformation- FedRAMP and CMMC Cybersecurity Risk and Strategy - ServiceNow Implementation and Transformation- SAP Implementation and Transformation- Salesforce Implementation and Transformation- AI/ML and GenAI Strategy and Transformation- Digital & Business Agility Transformation- OSS/BSS Strategy and Transformation- QET and Business Process Outsourcing (BPO)- RFP Coordination and Execution- Enterprise Architecture and Software Engineering- CSP - Cloud Service Provider Architecture and Data Center Migrations- CI/CD DevSecOps Strategy and Execution- Process Automation and BPM Tools and Strategy- Autonomous Network Strategy and AIOPS- Agile Transformation Strategy and Execution

Vice President of Portfolio Management, Strategy, Software Engineering & Enterprise Architecture for various portfolios in the Enterprise Lead to Cash, CPQ, Salesforce Transformation, SMB, Credit, Fraud, Payments, HCM, ERP, Commissions, Finance, Corporate Productivity Tools, BSS Automation & eCommerce.- Federal Sales, CMMC and FedRAMP Architecture and Compliance - Salesforce Transformation, Design and Implementation- CPQ Strategy, Design and Execution for B2B - SMB and Enterprise- Contract Lifecycle Management Strategy, Design and Execution- RFP Execution and Strategy- Enterprise Architecture and Strategy- Solution Architecture for B2B - SMB, Enterprise and Carrier- Enterprise Product Catalog Strategy and Design- PEGA Implementations for Credit, Fraud and Order Management- RPA Automation and Governance- Big Data and Business Intelligence Reporting Strategy - ERP (SAP S/4HANA) Architecture and Design- TMF, ETOM, ODA Architecture Design and Alignment- Community of Practice Governance and Strategy- Commissions Architecture and Design- Portfolio Management and Strategy (13 Portfolios)

Senior Director responsible for Service Delivery, Development, Engineering, Architecture, Program Management and Operations for Commercial Services for Spectrum Enterprise. Managed integration for the merger of Time Warner Cable, Bright House Networks and Charter Communications.- Salesforce Lead Management Integration, Implementation and Support for Enterprise - Business Process Orchestration, Optimization and Automation- Service Oriented and Event Driven Architecture Implementation and Support for Enterprise- Rating and Meditation Implementation, Testing, Support and Operations for Residential and Commercial Services- Granite Integration and Orchestration Implementation- Oracle RODOD Architecture, Implementation and Design- Salesforce Integration and Automation- Siebel Architecture, Design and Implementation- BRM - Billing and Revenue Management Implementation and Operations- OSM and Ericsson Order Care Implementation and Operations- DevOps Implementation and Support- Operational Support for Spectrum Enterprise B2B Lead to Cash Systems - Contract Execution and RFP- Financial Management of 20M a year in Capex and OpexManaged 200+ Resources around a multi-year BSS/OSS Transformation.

Stamford, Ct, Us

Chief Architect for Residential, SMB and Enterprise & Wholesale BSS/OSS Transformation, Service Design, Billing Integrations and Omni Channel Sales Architecture. - Lead Architect for TWC eCommerce solution with AEM and Siebel - Project Catalyst - Wireless Integration Design and Architecture for Spectrum Acquired - B2B Lead to Cash Architecture for Enterprise and SMB - Service Oriented Architecture Strategy and Design - Event Driven Architecture Strategy and Design - Contact Center Deflection Strategies and Design - Billing System Integration Architecture Design and Implementation - Call Center and IVR Architecture and Design - Agent Desktop Strategy and Design - Product Lifecycle Management Design and Architecture - Enterprise Product Catalog Strategy and Design - Order Automation and OSS Architecture and Design

Stamford, Ct, Us

Senior Manager and Technical Product Owner for the following programs: - Verizon Wireless MVNO - Omni Channel Sales Platforms - Retail, Etail, eCommerce - Lead Management Platform Enhancements for Residential and Commercial - Call Center Automation & Deflection Programs - Billing Integration with CSG and ICOMS - Service Oriented Architecture - Rating and Mediation - Salesforce Transformation - Voice Provisioning and Automation - Siebel Enterprise Product Catalog - Sprint Joint VentureManaged 20M a year in Capex Enhancements across programs and led over 12 different workstreams across various product owners.

Convergys IMG was acquired by Netcracker in 2012. Served in various leadership roles in Development, Support, Testing and Consulting for ICOMS supporting Time Warner Cable, Cox Communications and Comcast.- Lead Architect for Project Infinys for migration from ICOMS- Billing Strategy and Integration Architecture Design- Billing Migration and Release Automation Strategy and Execution- Environment and Resiliency Architecture and Strategy- Data Center and Infrastructure Strategy and Design- OSS/BSS Transformation Strategy and Implementation - Testing Automation and Execution- Client Consulting Leadership

Dallas, Tx, Us