Product Adoption Lead
Current
Jan 2023 - Present
AeroLeads people directory · profile
Mark Pray Email & Phone Number
Product Adoption Lead
at
Netskope
1 work email found
@netskope.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Who is Mark Pray? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Mark Pray is listed as Product Adoption Lead at Netskope, based in Payson, Utah, United States. AeroLeads shows a work email signal at netskope.com and a matched LinkedIn profile for Mark Pray.
Mark Pray previously worked as Technical Customer Success Manager at Netskope and Manager, Premium Customer Support at Symantec. Mark Pray holds Bachelor Of Science, Information Systems Management from Southern Utah University.
Company email context
Email format at Netskope
This section adds company-level context without repeating Mark Pray's masked contact details.
{first_initial}{last}@netskope.com
86% confidence
AeroLeads found 1 current-domain work email signal for Mark Pray. Compare company email patterns before reaching out.
Profile bio
About Mark Pray
Cyber Security professional with extensive background in technical support, technical account management, customer relationship management, premium support delivery and technical team management. Accustom to working in fast-paced environments with the ability to think quickly and resolve complex issues. Demonstrated history of providing outstanding proactive account management and network security services to large enterprise-level customers such as JP Morgan Chase, Bank of America, Citibank, Wells Fargo, and Bloomberg. Skilled in technical analysis, critical situation and escalation management as well as in building effective working relationships with internal cross-functional teams while simultaneously working multiple issues and effectively managing competing priorities. Well known for taking ownership, championing the right outcomes, and working tirelessly to ensure customers and teammates are successful. Recognized consistently for performance excellence and contributions to team and customer success
Listed skills include Ldap, Tcp/Ip, Dns, Ssl, and 21 others.
Current workplace
Mark Pray's current company
Company context helps verify the profile and gives searchers a useful next step.
7 roles · 26 years
Mark Pray work experience
A career timeline built from the work history available for this profile.
Technical Customer Success Manager
Manager, Premium Customer Support
Led a team of technical account managers providing world class premium support to Symantec's enterprise level customers. Hiring, on-boarding, training, coaching and enabling team and customer success. Consistently engaged with cross-functional teams (support, engineering, product management, sales) to ensure optimal organizational and customer outcomes..
Jan 2018 - Nov 2019
Technical Account Manager
Provide technical account management for enterprise level customers. Oversee all aspects of account success and assume responsibility for account health and satisfaction through consistent contact, high availability and SME level technical support for network security products and protocols. Troubleshoot, analyze and debug product issues utilizing network.
2009 - Jan 2018
Backline Support Engineer
Resolve network security related escalations using advanced troubleshooting skills to work complex customer issues. Occasional travel for onsite troubleshooting. Clearly document solutions and known issues using knowledge management systems. Able to manage difficult situations and clearly communicate highly technical messages to customers. Simultaneously.
2007 - 2009
~2 yrs
Senior Backline Support Engineer
Escalation engineer. Resolved highly complex technical issues through advanced troubleshooting, duplication and expert use of wireshark and other debugging tools. Identified bugs in the product and provided coaching, mentoring and technical training to support and sales engineers.
2001 - 2007
~6 yrs
Frontline Support Engineer
Take inbound customer technical support calls and troubleshoot network communication issues. Maintain case tracking and contribute to knowledge base.
2000 - 2000
2 education records
Mark Pray education
Bachelor Of Science, Information Systems Management
Southern Utah University
Associate Of Art, General Studies
Dodge City Community College
FAQ
Frequently asked questions about Mark Pray
Quick answers generated from the profile data available on this page.
What company does Mark Pray work for?
Mark Pray works for Netskope.
What is Mark Pray's role at Netskope?
Mark Pray is listed as Product Adoption Lead at Netskope.
What is Mark Pray's email address?
AeroLeads has found 1 work email signal at @netskope.com for Mark Pray at Netskope.
Where is Mark Pray based?
Mark Pray is based in Payson, Utah, United States while working with Netskope.
What companies has Mark Pray worked for?
Mark Pray has worked for Netskope, Symantec, Blue Coat Systems, Novell, Inc., and Novell.
How can I contact Mark Pray?
You can use AeroLeads to view verified contact signals for Mark Pray at Netskope, including work email, phone, and LinkedIn data when available.
What schools did Mark Pray attend?
Mark Pray holds Bachelor Of Science, Information Systems Management from Southern Utah University.
What skills is Mark Pray known for?
Mark Pray is listed with skills including Ldap, Tcp/Ip, Dns, Ssl, Wireshark, Troubleshooting, Dhcp, and Network Security.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial