• Oversaw and administered the Microsoft Azure cloud environment, ensuring robust cybersecurity configurations and adherence to industry best practices for securing cloud-based infrastructure• Managed Windows Server 2008R2, 2012R2, 2016, and 2019 servers with a focus on implementing security controls and patch management to mitigate vulnerabilities and protect against cyber threats• Developed and fine-tuned PowerShell scripts for automation, emphasizing security considerations to safeguard sensitive data and mitigate the risk of unauthorized access or misuse of automated processes• Managed and maintained the Citrix environment with a cybersecurity mindset, implementing access controls and encryption to protect remote access and virtualized resources from cyber threats• Held responsibility for on-premise VMware environments, implementing cybersecurity measures to protect virtualized infrastructure against potential security breaches and ensuring compliance with regulatory requirements• Administered Microsoft Active Directory, DHCP, DNS, file services, and SCCM with a a focus on configurations, access controls, and monitoring to protect against unauthorized access, data breaches, and malware infections• Conducted regular security updates and patching to maintain compliance with security standards and mitigate the risk of cyberattacks and data breaches• Prioritized security patches to address critical vulnerabilities promptly, minimizing the window of exposure to potential exploits • Performed data centre migration project which allowed for infrastructure to run on modern, updated and more secure hardware• Created detailed documentation for corporate infrastructure and facilitate knowledge transfer among IT teams• Adhered to CAB guidelines when performing changes to the IT infrastructure, ensuring compliance with ITIL best practices for change management and minimizing the risk of disruptions or security incidents during change implementation

•Held accountability for the IT infrastructure across four separate offices, prioritizing the implementation of robust security measures to protect against cyber threats and ensure data confidentiality and integrity• Led the physical to virtual infrastructure transition, centralizing major IT infrastructure to a single office while implementing cybersecurity measures to safeguard virtualized resources against potential security breaches and unauthorized access• Implemented VMware vCenter to streamline and secure the management of virtualization infrastructure, enhancing visibility and control over virtualized resources while ensuring adherence to cybersecurity best practices.• Integrated SonicWall firewalls to enhance network security company-wide, implementing advanced threat detection and prevention mechanisms to protect against cyberattacks and unauthorized access• Assisted with MPLS implementation to facilitate secure network integration across all four offices, ensuring encrypted communication channels and secure data transmission between locations to mitigate the risk of interception or data breaches• Upgraded networking infrastructure with the latest switches, to enhance switching and routing capabilities while implementing access controls and encryption to protect data in transit• Held responsibility for maintaining the cybersecurity of the Windows environment, implementing security patches, access controls, and encryption measures to protect against cyber threats and ensure compliance with regulatory requirement

• Maintained and configured multiple VMware ESXi and Citrix environments for various clients, ensuring robust security configurations to protect virtualized resources from cyber threats.• Administered multiple Windows Active Directory (AD) environments for clients, implementing secure access controls and monitoring for potential unauthorized access or breaches• Installed, configured, and maintained multiple backup systems, including Asigra cloud backup and Symantec BackupExec, with a strong emphasis on data encryption, integrity verification, and secure transmission to mitigate data breaches and ensure compliance with regulatory requirements• Configured and maintained multiple Storage Area Networks (SANs) such as EMC and NetApp, implementing access controls and encryption to protect stored data from unauthorized access or tampering.• Installed, configured, and deployed servers for a province-wide crown corporation's server refresh project, ensuring secure configurations and adherence to cybersecurity policies and standards• Implemented automated imaging solutions securely, enabling efficient deployment of system images while ensuring the integrity and confidentiality of sensitive data throughout the imaging process

• Oversaw and helped manage IT infrastructure• Administered, configured and managed VMware environment as well as Microsoft Hyper-V environment• Designed, installed and administered new Windows/Linux servers and systems as specified by IT manager• Ensured strong network security in place at all times, including installation of security updates, correct configuration of firewalls, web and application servers and daily monitoring of server and network operations• Implemented Windows Deployment Services (WDS) for automated desktop deployments with security considerations, ensuring endpoint devices are provisioned securely and comply with organizational security policies.• Analyzed, logged, tracked, and resolved complex Active Directory (AD) problems, emphasizing cybersecurity implications and mitigating risks associated with unauthorized access or compromised credentials.• Monitored IT infrastructure to ensure limited downtime• Performed import of production system to AWS Cloud Services• Ensured that detailed documentation for servers and network infrastructure including procedural documentation for general maintenance and network diagrams, was kept current and up to date• Deployed Microsoft Lync 2010• Managed day-to-day helpdesk issues prioritizing incident response and resolution to mitigate potential security breaches and minimize impact on operations

• Helped lead and train the Helpdesk and Network production teams emphasizing proper procedures and standards were followed• Held responsibility for overseeing the enterprise infrastructure spanning across Canada, ensuring systems were hardened and properly implemented• Supported over 400 users and five offices implementing and enforcing proper procedures and policies• Administrated VMware ESXi environment• Implemented and deployed VMware View environment ensuring secure access to virtualized resouces from various endpoints• Deployed and managed endpoint security solutions such as Sophos Anti-Virus and McAfee anti-virus to defend against malware and other cybersecurity threats• Implemented Group Policy Objects with policies that enforce security configurations and standards across the network• Administrated Microsoft Active Directory, DHCP, DNS, DFS, file services and Windows Deployment Services• Managed secure email comunications by administering Microoft Exchange 2003 and implementing robust mail archiving solutions to comply with regulatory requirements and mitigate email-based threats• Maintained the security of email communications by administrating the Cisco IronPort Spam appliance, implementing filters and policies to prevent phishing and malware-laden emails from reaching users' inboxes.• Administered Cisco ASA Firewall, VPN, and switches with a focus on cybersecurity configurations, ensuring secure access and data transmission across the network.• Maintained the security of VOIP communications by managing the VOIP call recording solution, implementing access controls to protect sensitive call data• Performed scheduled updates on mission critical systems prioritizing security patches to mitigate potential vulnerabilities and exploits• Conducted IT orientation and cybersecurity training for new hires, emphasizing security best practices and policies to mitigate insider threats and enhance overall cybersecurity awareness within the organization.

• Provide support for RHEL mission critical servers as well as Windows 2003 Servers• Perform proactive measure such as restarting services or application to maintain system integrity and security• Execute script to ensure timely updates of production software, minimizing vulnerabilities and patching exploits• Configure and troubleshoot in house Linux and Windows applications• Configure and troubleshoot internal applications such as Confluence Jira, Wiki, SiteScope, Cacti• Created and configured custom alerts for production support team, enhancing data security and privacy• Maintain and monitor mission critical systems and escalate any incidents when necessary• Maintain and monitor BigIP load balanced environment• Maintain log files on servers ensuring proper archiving and deletion• Documented systems and procedures to facilitate knowlege sharing amongst the team• Administer systems with multiple remote connection tools such as VMware ESX Console, iLO, DSView