Mark Priest Email & Phone Number

Maidenhead

Maidenhead

Work with key stakeholders and partners to build robust deployment plans, ensuring deployment checkpoints and rollback plans are documented, technical dependencies are understood and risks highlighted. Manage deployment rehearsals and execute production deployments for both Core and Independent system releases. Set up weekly deployment forum with key stakeholders to improve communication across all delivery functions and ensure technical dependencies and deployment schedule risks are… Show more Work with key stakeholders and partners to build robust deployment plans, ensuring deployment checkpoints and rollback plans are documented, technical dependencies are understood and risks highlighted. Manage deployment rehearsals and execute production deployments for both Core and Independent system releases. Set up weekly deployment forum with key stakeholders to improve communication across all delivery functions and ensure technical dependencies and deployment schedule risks are understood, tracked and mitigated. Work with appropriate delivery teams to understand and implement Production Incident fixes within a timely manner. Mentor and coach new team members on how to build and execute deployment plans. Ensure all release controls and change management guidelines have been adhered too. Show less

Support the scheduling and end to end management of change requests in line with the Change Management process using BMC remedy. Develop continuous improvements to the quality and efficiency of the change management process. Co-ordinate post implementation reviews and investigate route cause of issues arising from incorrect change implementation. Create CAB and Forward Schedule of Change reports & minutes. Support the newly embedded Release Management function ensuring all changes are raised… Show more Support the scheduling and end to end management of change requests in line with the Change Management process using BMC remedy. Develop continuous improvements to the quality and efficiency of the change management process. Co-ordinate post implementation reviews and investigate route cause of issues arising from incorrect change implementation. Create CAB and Forward Schedule of Change reports & minutes. Support the newly embedded Release Management function ensuring all changes are raised and approved within set SLA’s. Show less

Reading, United Kingdom

Support day to day scheduling of IT infrastructure changes including change authorization, coordination of CAB and post implementation review activities. Identification and stakeholder consultation of release scope ensuring successful delivery of programmes, projects and BAU change is accounted for and risk is managed. Responsible for end-to-end delivery of releases ensuring necessary plans and resources are in place. Co-ordinate IT risk identification, assessment, mitigation and reporting… Show more Support day to day scheduling of IT infrastructure changes including change authorization, coordination of CAB and post implementation review activities. Identification and stakeholder consultation of release scope ensuring successful delivery of programmes, projects and BAU change is accounted for and risk is managed. Responsible for end-to-end delivery of releases ensuring necessary plans and resources are in place. Co-ordinate IT risk identification, assessment, mitigation and reporting activities including integrated risk assessments, threat assessments and business impact assessments. Created and embedded IT Risk procedures. Liaise with operational/information risk management teams and internal audit to ensure all risk items are documented and tracked as per business processes. Coordinate annual Disaster Recovery tests ensuring all projects and releases have disaster recovery plans and RTOs agreed. Assist IT Security Team with resolution of security alerts, technical compliance monitoring activities and system vulnerability scans. Show less

Reading, United Kingdom

Provided support to all IT customers and developed and maintained all performance dashboards/reports to be submitted to project teams and senior management across multiple business sectors. Maintained resource forecasts and models across project portfolio and BAU activities. Identified improvements to resource utilisation by analysing resource forecast vs actual figures. Maintained Programme RAID Logs ensuring risks are reported and managed correctly.

Reading, United Kingdom

Analysed functional specifications and high level design requirements to produce test approach documents, project plans, test strategies, test matrices and test scripts. Undertook test execution including management of defects and reporting of trends to project management. Responsible for training colleagues on creation and successful execution of test scripts. Worked with business teams to update procedures affected by new projects and provided necessary end user training. Produced end of test… Show more Analysed functional specifications and high level design requirements to produce test approach documents, project plans, test strategies, test matrices and test scripts. Undertook test execution including management of defects and reporting of trends to project management. Responsible for training colleagues on creation and successful execution of test scripts. Worked with business teams to update procedures affected by new projects and provided necessary end user training. Produced end of test reports containing detailed test results and measurements against pass/fail criteria. Show less

Reading, United Kingdom

Analysed functional specifications and high level design requirements to produce test approach documents, project plans, test strategies, test matrices and test scripts. Undertook test execution including management of defects and reporting of trends to project management. Responsible for training colleagues on creation and successful execution of test scripts. Worked with business teams to update procedures affected by new projects and provided necessary end user training. Produced end of test… Show more Analysed functional specifications and high level design requirements to produce test approach documents, project plans, test strategies, test matrices and test scripts. Undertook test execution including management of defects and reporting of trends to project management. Responsible for training colleagues on creation and successful execution of test scripts. Worked with business teams to update procedures affected by new projects and provided necessary end user training. Produced end of test reports containing detailed test results and measurements against pass/fail criteria. Show less

Reading, United Kingdom

Created daily payment reports. Reconciliation of General Ledger accounts. Trained colleagues on variety of internal databases and processes.

Theale

Reading, United Kingdom

Reading