Director
CurrentDirector, Information Systems and Technology (IS&T)Responsibilities:- Leadership- Retail Engineering- Operations strategy and service delivery- E-commerce platform- POS- Retail systems and applications- System and application reliability engineering- Knowledge managementEmployee Experience & Productivity- Learning and development- IT service management- ServiceNow- Incident management- Enterprise tier-0 support- Enterprise tier-1 support- Enterprise tier-2 support- Problem management- Change management- Compliance and security- Data analytics and business intelligence- Product management- HRIS platform- Support tools engineering including GenAI- Business process management- Vendor management