Mark Puente Email & Phone Number

United States

Leading the charge for this innovative development, lifestyle, and hospitality group changing the living landscape in Northern California.

Princeton, Ca, Us

Singlehandedly directed the opening of this venue as the lone Manager supporting California's fastest growing craft brewery. Created all SOP's, Training programs, as well as overseeing all facility build out and culinary growth in the absence of a Chef.

Petaluma, Ca, Us

Led the Retail Teams in Petaluma, Seattle, and Chicago. Reworked the Culinary Program, raising food standards and resulting in overwhelmingly positive guest feedback and 4.5 stars on Yelp. Led the team through the pandemic, feeding production teams 5 days a week, and local first responders as well. Rebuilt the Taproom teams with professional leaders and culinary staff, and championed the highest team engagement scores in the company. Created SOP's both operational and financial that were previously non-existent. Negotiated purchasing contract with our largest vendor that saved the company over $100K annually. Laid the groundwork for better service, and exceptional guest experience.

Buellton, California, Us

Developed systems and processes that streamlined hospitality workflow at one of California's premier breweries. Engineered a full menu revamp for the taprooms, and increased the service mentality to new heights. Drove the Visitor Center renovation and designed the tour program to be more interactive, memorable, and profitable.

Broomfield, Colorado, Us

Led the Field Operations Team for the West Coast, with 54 locations across 5 states, generating $50MM annually. Oversaw the expansion of the brand throughout the West Region, orchestrating 40 new unit openings. Company leader in Catering sales, Employee Engagement Scores, and Comp Sales. Championed operating routines and reporting processes that led to the group leading the company in numerous metrics.

Reno, Nv, Us

Successfully directed operations within the scope of the Operations and F&B department managing a variety of areas including Banquets, Catering and Conventions, Nightclub development and operations, Fine-Dining and casual restaurant operations, live entertainment food and beverage operations, accounting, purchasing, inventory, and warehousing, as well as oversight and liaison between third-party venues and Executive Team. Led management of very large, high-profile outside events, as well as F&B operations in 2000 seat showroom, with numerous name entertainers. Oversaw up to 70 staff members, and led the training of numerous management personnel.

Reno, Nv, Us

Sales and Client Relations domestically, particularly in the Bay Area, and abroad, to include South Korea, Thailand, and Vietnam, as well as Canada, England, Ireland and Mexico. Developed an extensive network of hotel business relationships with large, high-profile banking and real estate concerns such as The Korea Credit Bank, Jones-Lange-LaSalle, Hyundai Financial, Join SJ, Colliers International, and Royal Pacific Properties. Required significant international travel and cross-cultural business expertise both on a professional and social level. Personally generated over $11MM in sales.