Mark Rahn Email & Phone Number

Power Platform Development• Developed Power Apps dashboards for system alarms, enabling efficient user actions and integrating customer and contract data via Power Automate.• Created Power Apps to capture project information and generate estimates, replacing Excel spreadsheets and streamlining the estimation process with added functionality for capturing pictures.• Replaced InfoPath forms and SharePoint workflows with Power Apps and flows, enhancing integration with SharePoint Lists and Libraries and preventing approval process blockages through user notifications.• Converted SharePoint OnPrem workflows to Power Automate flows, modernizing and streamlining workflow processes.• Transformed InfoPath forms and SharePoint workflows into Power Apps and Power Automate flows, improving integration and functionality with SharePoint.• Assisted with Power Apps development and provided technical support, ensuring smooth implementation and operation of Power Apps solutions.Low Code to Pro Code Development (Visual Studio and Visual Studio Code)• Developed Azure functions to integrate with backend systems, enhancing data management and accessibility for JDE SQL databases and Azure Entra ID.• Implemented SPFX web parts and command sets, improving user interaction and functionality within the Azure Cloud environment.• Troubleshot Nintex workflows built by another company, ensuring seamless operation and resolving critical issues in the workflow processes.• Collaborated with a team to develop Nintex forms and workflows for Item Master and Master Data Management systems, significantly improving data capture and KPI tracking across 9 lists and workflows.• Developed fault-tolerant Nintex workflows integrated with SQL databases, enhancing data reliability and process efficiency.• Developed features and timer jobs to customize SharePoint, creating custom workflows in C# to meet client needs.

• Planning, requirements-gathering, designing, scoping, estimating, developing, installing, testing and deploying workflow solutions.• Bridged the gap between customer expectations and current software capabilities by employing all available tools external to the product (.NET, JavaScript, web services, etc)• Experienced with integrating current customer systems with the solution developed• Developed solutions for many top tier clients including the following:o Nelnet, CommerceBank, Microsoft Corp, McKessonHBOC • Support Sales staff with pre-sales demonstrations.• Provide technical support to external clients and internal team members.

• Reviewed incoming orders for configuration, custom items, and project engineering requirements. Facilitated resolution of any issues.• Served as liaison between Sales and Marketing to the Engineering Department.• Worked with Engineering regarding product development and improvement. Activities included collecting feedback from internal and external customers, developing product specifications, participating in design reviews, and performing product validation testing.• Performed installations, QCs, and customer training for standard and custom projects

• Developed custom software solutions to meet clients’ business needs. This ranged from developing templates in the company’s base product to writing full-fledged custom applications in VB 6.• Provided software training at customer facilities and at the corporate office in a classroom setting.• Performed onsite installation and training of material testing systems.• Provided customer support via onsite visits, phone, email and fax.