Mark Rappaport Email & Phone Number

Carrollton, Texas, United States

Carrollton, Texas, United States

Plano, Texas, United States

Direct staff of 8+ tasked with shipping and receiving for 3 locations; hold P&L accountability for all locations. Enforce safety, quality, and environmental control procedures.OPERATIONS MANAGEMENT█ Developed company-wide operations field audit with corporate audit team ensuring stores remain OSHA and safety compliant, leading stores to score in top 10%.█.

Directed team of 5 investigators tasked with protecting company’s assets from internal and external theft and potential fraud. Trained staff to monitor CCTV cameras, apprehend suspects, and validate customer identity. Led monthly safety and risk management audits for compliance. █ Reduced shrink from 2.8% to.8% in one year. ─ Established merchandise.

Oversaw 5 departments and staff of 26, including 3 team leads. Aligned merchandising, staffing, quality control, loss prevention and inventory control in alignment with corporate objectives. Led loss prevention team in implementation of operational processes and procedures. Established SOPs, rescuing locations with loss prevention and inventory problems at.

Trained, coached, scheduled, and supervised staff of 6–11 associates, consistently exceeding quotas for gross revenue and profit. Conducted performance evaluations.█ Promoted to operations manager in 2 years for demonstrated leadership skills and continuous improvement mindset.█ Earned fast-track promotion from initial role as technology sales team lead in.