Sales Director (Uk)
Almere, Nl
B2C Europe specialises in the provision of cross-border e-commerce, distribution and returns solutions and SaaS TMS for the retail and eCommerce. Founded in 2000, 14 locations in 9 countries spanning Europe, USA, China. HQ located in Amsterdam, NL.• Primary stakeholder to project manage UK restructure and site merge during 2017• Multi-functional responsibilities across business functions and disciplines - Sales, Marketing, Commercial Finance, Product Management and Development, Customer Service, Supplier/Partner alliance, HR and Recruitment. • Re-structure of sales team with defined roles, responsibilities, tools and training• GM increase of 12% yoy• Client portfolio cleanse • 2018 ytd – tracking 14% over budget and £1.7m annualised business closed in Q1• Successful integration projects with TMS/OMS platforms• Implementation and take-to-market/roll-out of re-defined product portfolio• Marketing campaigns and event management • Review and re-negotiation of key partner/supplier contracts and service provision• Customer Services re-structure - revised roles, systems, tools and process, enhancing customer experience and reducing cost• Direct reports - Key Account Managers, Business Development Managers, Sales Supports, C/S Manager. Indirect reports - Marketing Manager, Financial Controller, Operations Manager