Responsible for delivery, maintenance and growth of Orbita customer solutions.

Providing clients a single point of contact for all their service needs as well as ensuring a cohesive voice strategy is implemented across various channels and platforms.

Serving as Project Manager for client implementations of the Orbita Voice Platform, Orbita Engage Platform and other custom multi-channel voice solutions.

Work with executive team to develop process and procedures that meet and exceed corporate goals, lead multiple revenue centers in the development and support of WCMS solutions. Provide pre-sales and marketing support to all the divisions of Ameex.

Project management and business strategist for multiple, high-profile projects that involve the latest, cutting-edge voice-enabled technology and management software for the medical community.

Provide direction and oversight to ensure team meets or exceeds expectations while working within pricing and scheduling constraints.• Standardization of WCMS project development processes• Client delivery oversight

While leading a 40+ team of creatives, functional and technical resources, I oversee over 130 active clients and manage the day-to-day operations for Managed Services. Driving business strategies, ensuring fulfillment and bridging the gap between technical and business resources are all part of a day’s work resulting in:• Standardization of software development and support processes• Support plan and pricing model development• Process improvement• Reduction in escalations• Steady increase in revenues

Responsible for day-to-day operations and ensuring overall business fulfillment objectives are met. Lead team of creative, functional and technical resources, bridging the gap between technical and business resources and driving strategies to ensure overall project portfolio success.* Heavily involved in internal promotion and marketing strategies for Square Root Interactive* Drive process improvements, including evaluation and adoption of project management methodologies and tools* Responsible for architecting, maintaining and supporting hosting solutions for 30+ websites in multiple environments* Provide technical and infrastructure support and consultation for clients with internal IT departments* Involved in hundreds of database-driven website content management solutions driven by various CMS solutions, including Ektron CMS400.Net, Kentico CMS, Sitecore CMS, WordPress* Worked with clients across a variety of verticals including public, private and educationRecent Projects * Capital University (www.capital.edu) 2015 * Intralox (www.intralox.com) 2015 * Back to the Future (www.backtothefuture.com ) 2015 * Neptune Careers (www.neptunetg.com/careers.com) 2015 * Alfa Insurance (www.alfains.com) 2014 * Huntingdon College (www.huntingdon.edu) 2014

A software engineering and information technology firm providing state and local governments and post-secondary education institutions with custom government procurement software and a student information system package.Project Manager 1997 - 1999Senior Programmer Analyst 1995 - 1999Application Team Leader 1993 - 1999Programmer Analyst 1989 - 1993•Served as INFORMS Project Manager and Senior Programmer Analyst for the County of Los Angeles Countywide Acquisition Management Information System (CAMIS) project.•Served as the Application Team Leader for the State of New Jersey Procurement Card Enhancement.•Served as the Application Team Leader for the procurement component on the Los Angeles County CAMIS project.•Served as the Application Team Leader for the procurement component on the Minnesota Statewide Systems Project.•Served as Lead Programmer Analyst for the Rutgers University automated purchasing system.•Served as a Software Maintenance Programmer and Analyst for the design, development, and implementation of modifications for AGPS systems in the States of Alabama, New Jersey, Tennessee, Louisiana, and Wisconsin.