Mark Reese

Mark Reese Email and Phone Number

Digital Product Engineering | Technology and Business Bridge | Workforce Planning | Organizational Design | Building Diverse Teams | Customer Focus | Strategic Prioritization | Modernization Vision | Multimedia @ Marsh McLennan
Mark Reese's Location
Phoenix, Arizona, United States, United States
Mark Reese's Contact Details
About Mark Reese

As an Engineering Director for one of the top 10 Fortune 100 Best Companies to Work For, I bring extensive executive leadership experience envisioning and delivering innovative digital products that have transformed the card member and merchant experience at American Express.Over the last 15 years I have grown my experience leading a wide range of high-performing teams in end-to-end technology strategy that challenges the status quo and promotes a growth mindset through collaboration and innovation. Having roots in software development and product management, my role as Director over Technical and Product Development allows me to understand and speak to the business challenges and identify the technical solutions to solve them, a powerful bridge of technology and business leadership. I'm passionate about building the strongest teams through a mix of diverse and talented team members, empowering them to make full use of their skills, while fostering a culture of trust and respect, and it's my goal to lead and be part of that kind of organization!

Mark Reese's Current Company Details
Marsh McLennan

Marsh Mclennan

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Digital Product Engineering | Technology and Business Bridge | Workforce Planning | Organizational Design | Building Diverse Teams | Customer Focus | Strategic Prioritization | Modernization Vision | Multimedia
Mark Reese Work Experience Details
  • Marsh Mclennan
    Svp Digital Engineering
    Marsh Mclennan Jul 2021 - Present
    New York, Ny, Us
  • American Express
    Engineering Director - Moderization
    American Express 2019 - 2021
    New York, Ny, Us
    Led global team of 30 high-performing team members, delivering a full stack product modernization initiative providing cost savings over $1M/year. Simultaneously providing prioritized product enhancements resulting in streamlined and improved customer experience. ➙ Provided $1M/year savings, enhanced resiliency, flexibility, and improved disaster recovery and reduced project timeline over 20% by recruiting strategic team members with specialized skills.➙ Maximized team engagement during Pandemic thru virtual events and recognition, keeping the team connected and inspired.➙ Introduced latest technologies with React, Couchbase, Vertx, APIs, Common-Utilities, and Platform-as-a-Service infrastructure.
  • American Express
    Engineering Director - Enhanced Product Delivery
    American Express 2018 - 2019
    New York, Ny, Us
    Envisioned and delivered industry-leading product innovations and customer journey value-add solutions while simultaneously driving transformation of team from contractor centric to employee-centric model. ➙ Transformed customer experience by introducing industry-leading capabilities to authenticate online customers including leveraging ‘Push Notifications’ and Google Login APIs.➙ Reduced overall budget by 30% as well as time-to-market for new products by shifting from overseas contractor dependent team to US co-located employee based team.➙ Transformed team from Waterfall to Agile, embracing the scrum methodology mindset.
  • American Express
    Devops, Testing And Development Director
    American Express 2015 - 2018
    New York, Ny, Us
    Led three global teams with a total of 120 members, providing DevOps and Testing support for entire Digital Payments department, while also owning development for Amex customer on-line authentication product, SafeKey.➙ Achieved more than 20% reduction in manual work thru automation while leading a global operations team providing 24x7 support for over 30 products, monitoring and resolving issues real-time.➙ Provided customers and merchants with enhanced fraud protection when checking out on-line thru in-house SafeKey product built on industry standards for 3DSecure.➙ Maximized efficiency of QA resources while leading centralized testing team providing testing support across entire department for teams using Waterfall methodology.
  • American Express
    Technical Delivery Director
    American Express 2010 - 2015
    New York, Ny, Us
    Managed a team of highly skilled TPF developers to provide American Express with a truly dynamic real-time high speed Business Rules Management System.➙ Enabled Amex to have best in the industry fraud rates with real-time application processing thousands of fraud and credit rules with sub second response times during authorization.➙ Introduced an Arbitration Control Engine (ACE) providing real-time message decisions for Instant Cardmember Notification.
  • American Express
    Lead Developer
    American Express Jun 2005 - 2010
    New York, Ny, Us
    End to End Lead for very large multi-year, multi-million dollar payments processing project.

Mark Reese Skills

Sdlc Vendor Management It Strategy Agile Methodologies Project Delivery Software Development Credit Cards Team Leadership Multimedia Goal Setting Development Planning Project Management Process Improvement Tpf

Mark Reese Education Details

  • University Of Central Missouri
    University Of Central Missouri
    Mathematics And Computer Science

Frequently Asked Questions about Mark Reese

What company does Mark Reese work for?

Mark Reese works for Marsh Mclennan

What is Mark Reese's role at the current company?

Mark Reese's current role is Digital Product Engineering | Technology and Business Bridge | Workforce Planning | Organizational Design | Building Diverse Teams | Customer Focus | Strategic Prioritization | Modernization Vision | Multimedia.

What is Mark Reese's email address?

Mark Reese's email address is ma****@****ess.com

What schools did Mark Reese attend?

Mark Reese attended University Of Central Missouri.

What skills is Mark Reese known for?

Mark Reese has skills like Sdlc, Vendor Management, It Strategy, Agile Methodologies, Project Delivery, Software Development, Credit Cards, Team Leadership, Multimedia, Goal Setting, Development Planning, Project Management.

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