Mark Remington
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Mark Remington Email & Phone Number

Vice President, Customer Experience Technologies at The Capital Group | American Funds at Capital Group / American Funds
Location: Orange County, California, United States 10 work roles 2 schools
1 work email found @thecapitalgroup.com 4 phones found area 949 and 800 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

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Work email m****@thecapitalgroup.com
Direct phone (949) ***-****
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Role
Vice President, Customer Experience Technologies at The Capital Group | American Funds
Location
Orange County, California, United States
Company size

Who is Mark Remington? Overview

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Quick answer

Mark Remington is listed as Vice President, Customer Experience Technologies at The Capital Group | American Funds at Capital Group / American Funds, a company with 20 employees, based in Orange County, California, United States. AeroLeads shows a work email signal at thecapitalgroup.com, phone signal with area code 949, 800, and a matched LinkedIn profile for Mark Remington.

Mark Remington previously worked as Chief Information Officer / Performance Marketing at Intela Llc and Vice President Ecommerce and Chief Technology Officer at Ritz Interactive. Mark Remington holds Ms, Industrial Psychology from California State University, Long Beach.

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{first}.{last}@thecapitalgroup.com
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Profile bio

About Mark Remington

20+ years of hands-on experience automating and transforming financial services, retail and Ecommerce enterprises. A proven strategic executive with a diverse background in High volume Contact Center technologies, CX engagement enhancement, e-Commerce strategy, technology driven marketing initiatives, social media, CIO, CTO, customer service, project/program management, e-commerce software development. Experience with recruiting key talent to accomplish project goals and objectives, develop and establish performance and monitoring criteria, lead governance teams, and drive external resources to complete tasks on time and within budget. • Contact Center Technologies (Genesys, NICE, Cyara) Workforce Mgmt, Voice, IVR, Email, Intelligent routing and workflow• Led Migration of over 30 Financial Services Web Properties to AWS Public Cloud / AWS certified cloud practitioner• Scrum, Zero Trust Admin, Containers, Agile Software Development SDLC• IT Delivery and Project Management /Agile/ Safe certified• IT Strategy and Technology Roadmaps • Data Management (MDM) / Data Warehouse / ETL • Content Mangement (Adobe AEM)• SEO, SEM, Business Intelligence (BI) / Analytics• EDI platforms & implementation • Cloud Computing (PaaS, SaaS, IaaS)• Business Process Re-engineering• Start-ups & High Growth M&A• Community and Social Networking • Mobile commerce Platform Development• Vendor Negotiation with P&L Responsibility• Enterprise change and architecture Governance to identify and control risk

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Mark Remington's current company

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Capital Group / American Funds
Capital Group / American Funds
Vice President, Customer Experience Technologies at The Capital Group | American Funds
California, United States
Website
Employees
20
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10 roles

Mark Remington work experience

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Vice President, Customer Experience Technologies At The Capital Group | American Funds

Current

Los Angeles, CA, US

Capital Group is one of the world’s largest investment management organizations with assets of more than 1.9T USD under management. It comprises a group of investment management companies including American Funds. Responsible for the development and deployment of the Enterprise IaC strategy for Cloud (AWS/GCP/Azure) based applications. Leveraging legacy.

Jan 2014 - Present

Chief Information Officer / Performance Marketing

Tel Aviv, IL

  • Intela is a global provider of database marketing solutions, offering proprietary web and mobile marketing platforms for brand advertisers, advertising agencies, direct marketers and publishing partners.Lead the.
  • Lead the strategy, design, deployment and growth of the Intela Worldwide Email Delivery, Precision Ad Targeting, Data Acquisition, and Network platforms: www.intela.com
  • Define and Develop all front and backend systems to support the intela.com SaaS marketing platforms.
  • Led multiple Agile development teams of 25 developers, QA, DBA using Scrum and Kanban methods. Engineering teams for server-side platform development, Web UI development and Database team in US and UK. Used Jira as the.
  • Develop, negotiate, and maintain key supplier relationships with service providers and platform vendors
  • Lead design and integration initiatives with third party network platforms (CAKE)
Jun 2012 - Oct 2013

Vice President Ecommerce And Chief Technology Officer

US

  • Lead the strategy, design, deployment and growth of 12 e-Commerce web sites at Ritz Interactive. All twelve e-commerce properties received more than 225M annual page views with online revenue exceeded $140M. 2011.
  • Manage all web technologies (IBM Websphere Commerce), site features and interfaces to back office systems*Define and lead the SDLC, team processes, strategic new features, third party integrations, testing, code.
  • Develop, negotiate, and maintain key supplier relationships with service providers and platform vendors
  • Lead design and integration initiatives with PayPal, Google, Amazon, Buy.com, Ebay and affiliate commerce programs
  • Develop Extensive EDI interfaces to deliver new sales channels
  • Identify and implemented new SEO and SEM technologies to improve search ranks and ROI on Adword campaigns
Oct 2005 - Jun 2012

Vice President Engineering / Operations

Pivx
  • Managed the Engineering, QA, and operations teams of the PreEmpt, Threat Focus, and PreView products
  • Architected and strategically positioned the Threat Focus and PreView products to enable PreEmpt sales
  • Customers included Dell and Gateway with more than 150,000 installed applications
  • Chief architect of the patent pending PreView Desktop security assessment program. Including responsibility of all software engineering, testing, product positioning, delivery of the product, and reseller channel support
  • Authored security patent “Systems and Methods for Vulnerability Detection and Scoring with Threat Assessment”
Jun 2004 - Oct 2005

Founder / Cto / Ecommerce Security

Threat Focus
  • Created intrusion detection security product using a web-services environment for SME and Fortune 1000 IT organizations.
  • Designed and built LAMP based SaS application for scanning and security alerts
  • Sold to PivX Solutions in June 2004
Sep 2002 - Jun 2004

Vice President It And Product Delivery

Cqos, Inc.
Apr 2001 - Sep 2002

Vice President Operations

Indicast
  • Voice based application for mobile application navigation, speech recognition, and customer-centric data retrieval based on VoiceXML.
Apr 2000 - Apr 2001

Director, Data Center Operations And Internet Engineering

NYC, New York, US

  • Managed Web design team for corporate sites, database driven sites, and community sites of more than 75 staff in a 24x7x365 across 4 locations in the US.
  • Developed and grew the team that installed, supported, and managed over 2000 Linux and MS based servers nationwide.
  • Responsible for all Nationwide 24/7 Data Center engineering and service delivery; including IP engineering, and new web-based hosting product development
  • Was responsible for all planning, budgeting, and construction of 4 North American Data Center locations (New Jersey, Chicago, Santa Clara, Irvine).
May 1996 - Apr 2000

Operations / Engineering / Site Manager

Amsterdam, Noord Holland, NL

  • Managed IT division of Fortune 100 International Company delivering business management systems and paint management systems to over 3,000 North American customers that supported $175M in annual revenue
  • Led divisional staff of 40 including product management, accounting, engineering, QA, and operations.
  • P&L responsibility of $10MM annually.
Oct 1991 - May 1996
Team & coworkers

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2 education records

Mark Remington education

Ms, Industrial Psychology

California State University, Long Beach

Bs, Psychology / Business Minor

California State University, Long Beach
FAQ

Frequently asked questions about Mark Remington

Quick answers generated from the profile data available on this page.

What company does Mark Remington work for?

Mark Remington works for Capital Group / American Funds.

What is Mark Remington's role at Capital Group / American Funds?

Mark Remington is listed as Vice President, Customer Experience Technologies at The Capital Group | American Funds at Capital Group / American Funds.

What is Mark Remington's email address?

AeroLeads has found 1 work email signal at @thecapitalgroup.com for Mark Remington at Capital Group / American Funds.

What is Mark Remington's phone number?

AeroLeads has found 4 phone signal(s) with area code 949, 800 for Mark Remington at Capital Group / American Funds.

Where is Mark Remington based?

Mark Remington is based in Orange County, California, United States while working with Capital Group / American Funds.

What companies has Mark Remington worked for?

Mark Remington has worked for Capital Group / American Funds, Intela Llc, Ritz Interactive, Pivx, and Threat Focus.

Who are Mark Remington's colleagues at Capital Group / American Funds?

Mark Remington's colleagues at Capital Group / American Funds include R. Michael Clurman, Jr., Christina Perez, Rory Searing, Dimitry Drovniachine, and Zaab Sethna.

How can I contact Mark Remington?

You can use AeroLeads to view verified contact signals for Mark Remington at Capital Group / American Funds, including work email, phone, and LinkedIn data when available.

What schools did Mark Remington attend?

Mark Remington holds Ms, Industrial Psychology from California State University, Long Beach.

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