Mark Renault Prince2® Pra Email & Phone Number

Manningtree, England, United Kingdom

Anything from putting up a picture hook, to full kitchen renovation. Indoor, outdoor, upstairs, or downstairs. Plumbing, electrics, painting, carpentry, brickwork, fencing, flooring, plastering, mechanics, etc. Living in Lawford, covering up to 15 mile radius. Fully insured.

Jersey And Colchester

Provide complaint handling services for specialist insurance cases and when necessary due to backlog

Stansted

• Conducting hand searches of cabin luggage and passengers as required. Operating high-tech security equipment such as X-Ray machines and body scanners.• Patrolling terminals and critical restricted areas, checking of staff ID cards and passenger boarding cards before entering the security area.

Colchester, United Kingdom

Business Development in the contractor arenaHome Based

London, United Kingdom

• Resolving disputes between financial businesses and their customers.• Making a fair and reasonable decision on the outcome on behalf of the ombudsman.• Communicate with customers by phone and in writing. • Write clear and accurate letters to both sides, promptly, informing them of the decision and making sure they understand that decision.• Call recordings being used as good examples in training sessions.

Colchester

• Managing all on site vehicle location and storage. Ensuring all vehicles were marked up, secure, scheduled for cleaning and rotated to ensure stock compliance.

Colchester, United Kingdom

Business Development in the contractor arenaHome Based

 Manage all aspects of the NHS Lease Car Fleet Insurance, from renewal, mid term adjustments, MID, loss ratios, accident management, AD and TP claims handling, ULR, credit hire/repair, PI to claims experience cleansing, market renewal terms and contingent insurance, for over 15,000 vehicles/£6M premium. Responsible for all insurance framework compliance and supplier contracts, terms and conditions, ensuring a seamless client service and providing an Out of Hours service and resolve complaints to ISO/FCA requirements. Project Managing all insurance strategy, change and improvement processes and dealing with most staffing aspects and recruitment to ensure an efficient and stable office.

 Managing all client account requirements to implement new procedures and deal with complaints to ISO requirements. Reviewing all aspects of ULR, Accident Management and Claims Handling including PI to ensure company compliance and looking for areas to improve. Managing the Downtime Management Team to ensure Accident Management was to client requirements and vehicles kept in service for as long as possible.

 Responsible for conducting relevant investigations with Police and other authorities, interviews on behalf of insurance companies, taking photographs of locus’s and then compiling formal reports as evidence together with suggested options.

Colchester, United Kingdom

 Progressed through sales, customer service, claims notification, then technical and total losses, responsible for all the duties that those positions require.

Colchester, United Kingdom

 Responsible for handling mechanical breakdown claims through garages and dealers.