Mark Renshaw Email & Phone Number

Iowa City, IA, US

Aurora, CO, US

• Assist with the visioning, planning, design, development, and installation of Epic Phoenix and related ambulatory EMR systems.
• Create complex operational and analytical reports as requested. Write custom reports utilizing supported reporting and business intelligence tools.
• Test and troubleshoot existing and proposed systems.
• Provide advanced analysis of the usage and return-on investment of installed and proposed assigned system(s).
• Provide advanced training, support and troubleshooting to end users.
• Document end-user issues and recommends, designs, and implements workflows to prevent recurrences.

Madison, WI, US

• Develop new and innovative cost models, data resources, and tools to enable the health system to understand the financial impacts of initiatives, invest in new programs, reduce clinical variation, and increase.
• Build valuable analytic tools, including interactive dashboards, reports, data marts, and other business intelligence capabilities to inform business development, strategic planning, and cost management activities.
• Perform complex data analysis, modeling, and projections, with an emphasis on financial data – working with leaders across the enterprise in transforming data into critical insights, helping shape the organization’s.
• Lead projects and improvement teams and collaborate with leadership to drive continuous improvement.
• Independently develop and maintain trusted advisor relationships with business, clinical, and operations leaders at the senior leadership level and with external partners.

Iowa City, Iowa, US

• Work closely and collaboratively with management, analysts, and performance improvement specialists to advance data integration and reporting capabilities.
• Support development of processes that automate data collection, data integration, and reporting.
• Responsible for system performance management, tuning, and troubleshooting of data registry systems.
• Develop ETL processes using SQL Server Integration Services to integrate disparate data sources in a data warehouse environment.
• Identify data discrepancies and data quality issues and work to ensure data consistency and integrity.
• Develop and deploy universes, Web Intelligence, Crystal Reports within the SAP BusinessObjects framework.

Iowa City, Iowa, US

• Managed the development, implementation, and support of clinical and financial systems.
• Designed and developed business reporting/monitoring solutions for finance, clinic operations, quality, and federal/state regulatory compliance.
• Formalized project/resource management processes in order to organize and prioritize numerous multi-faceted projects.
• Performed complex statistical, cost, and financial analysis of data reported from various information systems.
• Prepared annual internal budget reports, and federal/state budget analysis.
• Assisted with outreach and marketing plans; developed and maintained center website.

• Led and managed team to organize/track/resolve incidents with production enterprise systems.
• Oversaw root cause analysis for system incidents and recommend resolution/workarounds.
• Established new processes and procedures appropriate to the support needed for new projects.
• Ensured standard operating procedure documentation is established and maintained for supported systems.

Rochester, Minnesota, US

• Provided leadership for analysis and support of installed hospital systems, as well as system implementation and integration projects - requiring systems analysis, design, testing, and implementation.
• Managed multiple project objectives and communicated related complex technical information in clear and unambiguous terms to management and business units.
• Able to resolve complex problems and coordinate and communicate the resolution across the organization.
• Assumed a lead role in the support for systems across multiple clinical and business functions.

Iowa City, Iowa, US

• Developed, implemented, managed, and maintained critical enterprise information systems.
• Directed user interface design, testing, training, quality assurance and documentation.
• Led discussions with functional groups to identify and define project requirements, scope, resources, budget, and timeline.
• Performed and directed programming tasks to facilitate the attainment of project goals.
• Participated in strategic planning sessions with administrators, personnel, end-users, and vendors.
• Fostered an environment of quality, service, technical excellence, professional development, innovation, and creativity.

Master Of Business Administration - Mba, Business Administration

B.S., Accounting

B.S., Management Information Systems