Mark Hodgkinson Email and Phone Number
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Experienced, passionate, dedicated and highly knowledgeable individual with a career spanning 3 decades of delivering software solutions, professional services, digital transformation and data services to the recruitment, payroll, HR, healthcare, technology, retail and construction industries.Skilled in ISO 9001 and ISO 27001, GDPR, CRM systems, data services and people management.Experienced software developer and Manager/Director, particularly in .NET technologies and the Microsoft development stack in general.Driven solutions provider delivering projects to customers ranging from 1-10 through to 10,000+ users with $Bn revenues.Cloud technologies advocate with experience of MS Azure, AWS and Google Cloud.Experienced data engineer working with data and big data to deliver data transformation, import, reporting, synchronization and cleansing services.Advocate of training, supporting, consulting and guiding people, teams and customers to better the way they work and improve the tools and processes they use.
Talenttek
View- Employees:
- 5
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TalenttekHailsham, Gb
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Director Of EngineeringTalenttek Aug 2024 - PresentKnoxville, Tennessee, Us
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Engineering ManagerElekta Jan 2024 - Aug 2024Stockholm, Se -
Senior Director Software EngineeringBullhorn Jan 2021 - Oct 2023Boston, Ma, Us• Reported to SVP/C Level• Managed multiple engineering and QA teams (web, mobile and core application), where I: - Defined and supported Agile and Kanban development methodologies - Defined and shaped our engineering division structure, goals, mission and culture - Drove employee growth through 9 box, setting goals and regular reviews - Implemented automated testing strategy and drove decisions and implementation on tooling, process and ongoing success metrics• Created and managed software engineering processes, policies and objectives• Supported and delivered projects and solutions to $multi-million and $billion customers• Managed, scaled and supported multiple off-shore development and testing teams• Implemented and managed a product resilience initiative to strengthen teams and knowledge and reduce business risk• Implemented and managed an "own what is ours" to bring key technical operations back in house• Managed projects to transform teams from contractor-led to in-house, where I: - Created and recruited internal engineering and QA teams - Recruited and managed Systems Engineers, DevOps and DBAs• Defined and presented team metrics on a regular cadence• Attended regular key client meetings in order to support a customer-first approach to development• Worked regularly with technical teams, including Systems Engineering, DevOps and DBA -
Director Of Operations And General ManagerBullhorn Oct 2019 - Jan 2021Boston, Ma, Us• Reported to VP Engineering• Managed Technical Support, Professional Services and Software Development teams• General Manager for customer facing and technical teams, including technical support, software engineering, account management and professional & data services• Oversaw daily business operations – overarching responsibility for Bond business (client satisfaction, quality of support delivered, high customer product satisfaction, delivery of services to clients)• Drove client retention through positive engagement with clients and working with Account Management to devise strategies to retain clients or promote a migration to Bullhorn• Responsible for overall health of the business unit, including budget, recruitment and team compositions• Defined, implemented and supported an automated migration strategy for clients post acquisition• Managed all aspects of existing office closure• Defined, executed and supported cost reduction (e.g. hosting, tooling )and revenue generation initiatives (autopay, price increase strategies, new services)
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Director Of Services And SupportErecruit Jul 2018 - Oct 2019Boston, Ma, Us• Reported to CEO• Managed Product Support team (severe and priority issue processes, success metrics, escalation process)• Managed Customer Success team (direct customer engagement, contract negotiations, defining and implementing customer retention strategies)• Managed Professional Services teams (application development and configuration, training, data services, project management, new client implementations)• Defined and supported revenue generation initiatives (new services, price increase strategies)• Responsible for customer revenues of $20m ARR -
Professional Services DirectorNasstar Plc Apr 2015 - Jun 2018Wakefield , West Yorkshire, Gb• Reported to Managing Director• Worked directly with clients, partners and 3rd parties to grow all relationships• Managed the Professional Services team• Designed, built and delivered best of breed solutions to clients• Identified, implemented and supported corporate initiatives and process improvements• Managed budgets for the Professional Services department and the company• Defined and delivered data services, application development, project management and software integration solutions• Created and delivered GDPR consultancy program and training to our customers• Repeatedly hit and grew revenue goals through selling professional services• Designed and supported “pre-packaged” solutions to provide value added customer services• Delivered consultancy to the sales team• Maintained very high quality of all projects and work within the team• Actively grew our network of professional services partners and 3rd parties to widen the services offered to clients• Drove knowledge growth within the team• Managed team composition and size to meet the demands from clients -
Head Of Product DeliveryBond International Software (Uk) Ltd Sep 2011 - Mar 2015Worthing, West Sussex, Gb• Reported to CTO• Head of Software Development for 5 software development and QA testing teams producing high quality Recruitment, HR and Payroll software• Head of Mobile Apps development team responsible for developing our mobile app suite on iPhone, Android and Blackberry devices• Head of web development team responsible for development and deployment of client bespoke websites• Chair for several change control boards to plan the content of our products and the product roadmaps• Management responsibility for our hosted SaaS solution• Worked closely with the board of directors to develop and implement strategic change and business process improvement throughout the company• Quality Manager for Bond UK – responsible for implementation and on-going management of ISO9001, ISO27001 and ISO14001• Responsible for the delivery process of all things ‘product’ within Bond to ensure a high level of service both internally and externally• Developed and delivered business grade C# applications for both internal and external use – including resource scheduling software, project management software, Microsoft Office add-ons and integrations with social media sites• Attended and presented product roadmaps to several product user groups each year• Public facing member of the senior management team that continually engaged with clients, suppliers and 3rd parties -
Head Of Software DevelopmentBond International Software (Uk) Ltd Jan 2009 - Sep 2011Worthing, West Sussex, Gb• Reported to CTO• Head of Software Development for 5 software development and QA testing teams producing high quality Recruitment, HR and Payroll software• Head of Mobile Apps development team responsible for developing our mobile app suite on iPhone, Android and Blackberry devices• Head of web development team responsible for development and deployment of client bespoke websites• Chair for several change control boards to plan the content of our products and the product roadmaps• Head of Data Services, responsible for delivering data transformation, archival, reporting and import services to existing and new customers• Attended and presented product roadmaps to several product user groups each year• Public facing member of the senior management team that continually engaged with clients, suppliers and 3rd parties
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Software Development ManagerBond International Software (Uk) Ltd Jan 1998 - Dec 2008Worthing, West Sussex, Gb• Software Development Manager for engineering and QA team for 1 of 2 main product lines• Product architect and senior developer
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Software DeveloperBond International Software (Uk) Ltd Jan 1996 - Jan 1998Worthing, West Sussex, Gb• c/c++ developer working on the Adapt product suite.
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Helpdesk Engineer/Support EngineerBond International Software (Uk) Ltd Aug 1994 - Jan 1996Worthing, West Sussex, Gb• First line support to our client base.
Mark Hodgkinson Skills
Mark Hodgkinson Education Details
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University Of PortsmouthComputer Science -
Willingdon School
Frequently Asked Questions about Mark Hodgkinson
What company does Mark Hodgkinson work for?
Mark Hodgkinson works for Talenttek
What is Mark Hodgkinson's role at the current company?
Mark Hodgkinson's current role is Senior Director of Software Engineering | Passionate Leader | Leading High-Performance Teams | Delivering Digital, Software and Data Transformation Solutions Within The Modern Workplace.
What is Mark Hodgkinson's email address?
Mark Hodgkinson's email address is ma****@****l.co.uk
What is Mark Hodgkinson's direct phone number?
Mark Hodgkinson's direct phone number is +4413231*****
What schools did Mark Hodgkinson attend?
Mark Hodgkinson attended University Of Portsmouth, Willingdon School.
What are some of Mark Hodgkinson's interests?
Mark Hodgkinson has interest in Science And Technology, Education, Environment.
What skills is Mark Hodgkinson known for?
Mark Hodgkinson has skills like Software Development, Testing, Android, Xml, Sql Server, Saas, Requirements Analysis, Databases, Agile, Sql, C#, Web Development.
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