Mark Richard Email & Phone Number

United States

Huntsville, Al, Us

HR Leader providing strategic HR support for employees throughout the region (NA, Canada, & LATAM) while maintaining low turnover rates; ■ Manage design, testing, implementation, & training of new HRIS (Workday) for improved process flow;■ Oversee benefits administration, unemployment claims, FMLA, STD, LTD, ADA accommodations processes, and other HR compliance & operational functional areas;■ Provide coaching and recommendations to global management teams regarding employee relations issues;■ Conduct compliance audits and make decisions regarding organizational compliance tracking and interpretation and enforcement of HR/employment law regulations; ■ Coordinate and oversee immigration and other compliance matters in partnership with legal counsel; ■ Direct workforce integration activities and process flow during strategic mergers and acquisitions;■ Conduct town hall meetings at various company sites in partnership with C-level executives regarding key business updates, financials, and policy and other employee communications; ■ Coordinate and manage relationships with staffing companies to oversee temporary staff, fixed-term employees, and consultants in NA & SA;■ Manage broad employee programming, to include, facilitation of multiple large-scale events, vendor/venue selection, and budget and contract reviews and execution; and■ Develop insights from people data (engagement survey, exit interview, etc.) to inform the broader HR organization regarding opportunities for improved talent recruitment, development, & retention strategies.

Norcross, Georgia, Us

■ Manage HR activities and HR staff for the NA Headquarters and provide HR support for 500+ employees throughout the region (NA, Canada, & LATAM) while maintaining low turnover rates; ■ Manage design, testing, implementation, & training of new HRIS (Workday) for improved process flow;■ Oversee benefits administration, unemployment claims, FMLA, STD, LTD, ADA accommodations processes, and other HR compliance & operational functional areas;■ Provide coaching and recommendations to global management teams regarding employee relations issues;■ Conduct compliance audits and make decisions regarding organizational compliance tracking and interpretation and enforcement of HR/employment law regulations; ■ Coordinate and oversee immigration and other compliance matters in partnership with legal counsel; ■ Direct workforce integration activities and process flow during strategic mergers and acquisitions;■ Conduct town hall meetings at various company sites in partnership with C-level executives regarding key business updates, financials, and policy and other employee communications; ■ Assist with drafting global communications for C-level executives on HR-related topics, including, diversity and inclusion efforts, enterprise-wide HR updates, and broader enterprise pandemic/COVID-19 related projects;■ Lead efforts in employer branding and recruiting spaces with oversight over college fairs, online recruiting, and social media campaigns via various platforms;■ Coordinate and manage relationships with staffing companies to oversee temporary staff, fixed-term employees, and consultants in NA & SA;■ Manage broad employee programming, to include, facilitation of multiple large-scale events, vendor/venue selection, and budget and contract reviews and execution; and■ Develop insights from people data (engagement survey, exit interview, etc.) to inform the broader HR organization regarding opportunities for improved talent recruitment, development, & retention strategies.

■ Developed new strategies to assist in business recruitment/ staffing, retention, and training strategies; ■ Oversaw benefits administration, handling of unemployment and FMLA matters, and ADA accommodations;■ Conducted compliance audits and made decisions regarding organizational compliance tracking and enforcement of industry regulations; ■ Managed and oversaw HR processes, including, the escalation of HR delivery opportunities related to employee investigations, policy compliance, and employee relations;■ Oversaw employee exit and performance evaluation processes, and annual compensation analysis; ■ Led review and integration of people management processes to grow talent and drive performance; ■ Analyzed engagement survey and exit interview data and provided recommendations to HR leadership; and■ Partnered with leaders to develop and implement diversity and inclusion programming and initiatives.

Gb

■ Onboarded, managed, coached, and developed a team of 80+ business compliance professionals;■ Directed strategic initiatives to grow new business and tax revenue generating work streams;■ Oversaw decision making regarding staff hires, employee terminations, and management internal placements;■ Conducted root cause analysis of international and corporate tax, and wealth management service issues, and developed and implemented ways to mitigate QRM and service issues;■ Set employee compensation and bonus structure based on market research and budgetary parameters; ■ Implemented process for use of reporting technology tools and tracking of key deliverables, and■ Conducted regular on-site meetings to implement solutions to staffing needs and various project updates.

■ Onboarded, managed, coached, and developed a team of 100+ business compliance professionals;■ Managed full-cycle staffing, which included, hiring, terminations, benefits administration, ADA accommodations and FMLA process management, and employee performance evaluation cycles; ■ Directed and implemented recruitment and interview procedures and development recruiter trainings in response to staffing needs and ongoing HR compliance requirements;■ Created training materials for leadership and facilitated presentation of content to local employee population;■ Assisted with development of strategic communication plans and drafted associated documentation;■ Developed HR-based policies and procedures, which included, proper use of company credit cards and protocols for safety issues as prescribed by state and federal regulations; and ■ Performed process improvement reengineering via workflows and applicable guidelines.