Mark Richards Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Field Operations Manager NSW/ACT - responsible for managing a leading Roadside assistance team- coaching, developing, and training to ensure delivery of quality service to all customers. Lead meetings with the Roadside team and attend stakeholder meetings to meet contractual obligations.Managing all incidents and injuries and managing out of hours support as required.Recruitment & selection of potential Roadside Responders to maintain adequate resourcing and be accountable for the induction and successful on-boarding.Reviewing KPIs and the performance management system. Performing field visits, to ensure competent performance improvement on monthly basis.

Sydney, New South Wales, Australia

Ground Operations Manager for below the wing operations –overseeing portfolio including managing ground crew trainees and managing stakeholder relationship. Responsible for monitoring and addressing punctuality and absenteeism. Managing teamwork performance, conducting regular performance assessments and recruitment assessments.People Leadership skills – performance management, coaching mentoring and development. Ability to work through employee relations including industrial and human resources policies and procedures.

Sydney, Australia

Trading Base Metals ,specializing in technical analysis and interpreting Economic data to make returns on capital. Focused during Asian and European time zones. Registered with ASIC.Achievements:Collaborate with industry peers located in South Africa and Japan to optimise strategies.Successfully established and maintained a personal business through market application and strategic planning incorporating interest rate management.

Sydney, Australia

As a proprietary trader, I was responsible for utilising the bank set limits to make return on capital. Global Client base ranged from Hedge Funds (USA), Consumers (Australia), Producers (Japan) and (Australia) and Institutional Brokers (United Kingdom) (USA) and (China). Provided forward dated pricing, market analysis, and market execution. Achieved significant industry growth by applying calculated risk through fundamental research and day to day trading activities. Growth exceeded industry peers.Managed Global client relationships, identified client needs and tailored solutions that best fitted their business. Pricing of forward dated deals for consumers and producers globally to match their risk profile.Recruited Global staff members for placement in offshore offices. Identified talent and worked with individuals to expand and optimize their strengths and abilities