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Mark Ridao is listed as Director of Sales Engineering at Smith Micro Software | Strategic Technical Leader | Solving Customer Challenges | Fueling Business Growth at Smith Micro Software, Inc., a company with 360 employees, based in Bonney Lake, Washington, United States. AeroLeads shows a matched LinkedIn profile for Mark Ridao.
Mark Ridao previously worked as Director of Sales Engineering at Smith Micro Software, Inc. and Senior System Engineer at Rei.
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I’m a passionate Director of Sales Engineering with over 20 years of experience leading high-performing teams and driving products, services, and analytics solutions in the telecom industry. I have successfully led teams in creating scalable, secure mobile and cloud-based solutions, growing a $20 million portfolio for Tier 1 carriers. I specialize in designing tailored solutions that align with customer needs while driving operational efficiency.I’m driven by a passion for building innovative solutions that improve customer experiences and help companies stay competitive.Key Strengths:* Technical Sales Leadership and Team Management: I lead cross-functional teams to pitch, sell, and deliver scalable solutions that meet client needs. By fostering collaboration, building trust, and managing relationships with internal and external stakeholders, I drive success throughout the project lifecycle, aligning technical and business goals to achieve impactful results.* Strategic Product Launches: I lead high-impact product launches by aligning cloud-based solutions with customer needs, driving engagement and satisfaction. My collaborative approach and data-driven strategies ensure seamless execution and continuous improvement.* Competitive Analysis and Product Innovation: I excel in analyzing competitors and emerging technologies to drive product enhancements and stay ahead of market trends. By sharing these insights with clients, I demonstrate how our solutions are positioned to meet their evolving needs and generate demand in dynamic markets.* Strategic Operations Leadership: Leading cross-functional teams, I proactively address challenges, manage escalations, and ensure seamless execution. My focus on process improvement and innovation aligns with business goals, driving solutions that exceed expectations and deliver measurable success.* Problem-Solving Through Technology: I excel at identifying and addressing unknown or complex business challenges by leveraging innovative technologies. My extensive experience across various levels of the organization enables me to not only recognize critical issues but also implement tailored, scalable solutions that drive results. By aligning technical capabilities with business objectives, I deliver impactful outcomes that resolve both immediate concerns and long-term strategic needs.
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Greater Seattle Area
Managed and expanded relationships with three of the top four US wireless providers, driving over $20 million in annual revenue through strategic partnerships and targeted marketing initiatives.Led the launch of multiple AWS cloud platforms and mobile solutions for family controls and network location services, utilizing SafePath product line with high.
Kent, Washington, United States
Middleware System Engineering working on IBM Sterling Platform, Docker Containers, Kubernetes, and Linux Infrastructure.The best part of the job is collaborating with internal teams to help make there job easier to ensure order management, supply chain, and sales are flowing without issues.REI is a great place to work due to their values. Top notch!!
Greater Seattle Area
Lead Engineer of a global Support Engineering team engaging and managing clients in the Americas, Europe, Asia-Pacific, and Africa generating $3.5 million annual revenue. Our team is responsible for the integration, maintenance, and monitoring of an analytics platform solution for the Telecommunications Industry. Our clients use our analytics technology.
Greater Seattle Area
- Collaborated with Sales, Program Managers, and Management to review Request for Proposals from potential clients. As a team, we created and submitted Design Solutions, Cost & Scoping Estimates, Statement of Work and project delivery schedule documentation.On-premise installation, configuration, networking, troubleshooting and support handover of.
Bellevue, WA
Successfully architected, implemented, integrated, and launched a JAVA based contact address book service (that utilizes SyncML and SOAP XML Web Services) within the data center of a wireless telecom provider. Solution consisted of a highly available, redundant, and scalable platform with an Oracle RAC DB Cluster backend, CentOS virtual machines for the.
Bellevue, WA
As a Senior System Design Engineer, I had the privileged to build and deploy multiple tool platforms used by internal T-Mobile teams to provide the best in class customer service within the industry. In addition, I designed and deploy data messaging and services solutions for T-Mobile customers to enjoy.
Redmond, WA
Subject Matter Expert (SME) and point-of-contact responsible for configuration, deployment, design, engineering of wireless data platforms and application services.
Bothell, WA
Tier 2 Support providing implementation, deployment, and troubleshooting for applications, services, and servers. 24x7 on-call supportPerformed operational readiness assessments of new product and services.
Other employees you can reach at smithmicro.com. View company contacts for 360 employees →
Zdeněk Pavlátka
Colleague at Smith Micro Software, Inc.Czechia, Czech Republic
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Jon Pogi
Colleague at Smith Micro Software, Inc.Central Luzon, Philippines, Philippines
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Meerim M.
Colleague at Smith Micro Software, Inc.Pittsburgh, Pennsylvania, United States, United States
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Bojan Stojanovic
Colleague at Smith Micro Software, Inc.Serbia, Serbia
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Peter Kimeu Mose
Colleague at Smith Micro Software, Inc.Kenya, Kenya
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Zhou Chen
Colleague at Smith Micro Software, Inc.Pleasanton, California, United States, United States
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Mohammad Mohiuddin
Colleague at Smith Micro Software, Inc.Bihar, India, India
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Lol Hahaj
Colleague at Smith Micro Software, Inc.Philippines, Philippines
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Marilow Quilas
Colleague at Smith Micro Software, Inc.Bangladesh, Bangladesh
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Aaaa Bbbb
Colleague at Smith Micro Software, Inc.Iran, Iran, Islamic Republic Of
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Quick answers generated from the profile data available on this page.
Mark Ridao works for Smith Micro Software, Inc..
Mark Ridao is listed as Director of Sales Engineering at Smith Micro Software | Strategic Technical Leader | Solving Customer Challenges | Fueling Business Growth at Smith Micro Software, Inc..
Mark Ridao is based in Bonney Lake, Washington, United States while working with Smith Micro Software, Inc..
Mark Ridao has worked for Smith Micro Software, Inc., Rei, Ibm, Onmobile, and T-Mobile.
Mark Ridao's colleagues at Smith Micro Software, Inc. include Zdeněk Pavlátka, Jon Pogi, Meerim M., Bojan Stojanovic, and Peter Kimeu Mose.
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