Mark Rifkin

Mark Rifkin Email and Phone Number

Carrier Services Manager at Unitel, Inc. @ Unitel, Inc.
avon, massachusetts, united states
Mark Rifkin's Location
South Easton, Massachusetts, United States, United States
Mark Rifkin's Contact Details

Mark Rifkin personal email

About Mark Rifkin

I have over 20 years experience in the Telecommunications field specializing in the areas of voice and data provisioning, customer service and escalations. I have been recognized throughout my career for putting the client first and for my attention to detail.Specialties: Providing total client support from quote to bill

Mark Rifkin's Current Company Details
Unitel, Inc.

Unitel, Inc.

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Carrier Services Manager at Unitel, Inc.
avon, massachusetts, united states
Website:
askunitel.com
Employees:
16
Mark Rifkin Work Experience Details
  • Unitel, Inc.
    Carrier Services Manager
    Unitel, Inc. Dec 2018 - Present
    Avon Mass
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  • Fba Stores
    Customer Service Representative
    Fba Stores Apr 2017 - Jan 2018
    Weymouth Ma
  • Kingcom Llc
    Middle Market Sales Support Specialist
    Kingcom Llc Aug 2014 - Aug 2016
    Responsible for pre-sales consulting, pricing proposals, solutions and estimates.Works with prospects and current customer contracts and/or Agents, providing price quotes, order management and provisioning. Also responsible for telecom product recommendations; overseeing the pre sales/ pre installation and quality control of the entire order from processing and quality control, verification of order information as well as follow up and coordination to the customer, vendor and carrier. The Main contact to follow up to inquiries and to insure a seamless install and customer experience.
  • C/F Data Systems
    Account Executive
    C/F Data Systems Nov 2012 - Jul 2014
  • Jade Intelligent Services
    Provisioning Manager
    Jade Intelligent Services Sep 2011 - Sep 2012
    Responsible for circuit orders and escalations for the entire post sale process. Communicating carrier provisioning / install lead-times.
    View
  • Gryphone Telecom
    Agent Support / Project Manager / Customer Service
    Gryphone Telecom Feb 2008 - Mar 2011
    Supported outside agents from quote stage through implementation for Verizon orders. Project Manager for all post sales of complex orders.
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  • Unitel, Inc.
    Network Facilities Director
    Unitel, Inc. Feb 1994 - Nov 2007
    Performed all carrier support for our XO, Paetec, Verizon customers from quote through first bill.
    View

Mark Rifkin Skills

Telecommunications Account Management Voip Managed Services Customer Service Sales Solution Selling Sales Management Project Management Networking New Business Development Direct Sales Management Business Communications Contract Negotiation Wireless Mpls Co Location Customer Relations Telephony Vendor Management Customer Satisfaction Customer Retention Unified Communications Cloud Computing B2b Sales Process Channel Partners Team Building T1 Leadership Call Center Marketing Strategy Ethernet Business Strategy Process Improvement Coaching Wan Product Management Crm Saas Cross Functional Team Leadership Start Ups Selling Budgets Negotiation Microsoft Office Security Marketing Video Conferencing

Mark Rifkin Education Details

Frequently Asked Questions about Mark Rifkin

What company does Mark Rifkin work for?

Mark Rifkin works for Unitel, Inc.

What is Mark Rifkin's role at the current company?

Mark Rifkin's current role is Carrier Services Manager at Unitel, Inc..

What is Mark Rifkin's email address?

Mark Rifkin's email address is ma****@****tel.com

What schools did Mark Rifkin attend?

Mark Rifkin attended Emerson College.

What skills is Mark Rifkin known for?

Mark Rifkin has skills like Telecommunications, Account Management, Voip, Managed Services, Customer Service, Sales, Solution Selling, Sales Management, Project Management, Networking, New Business Development, Direct Sales.

Who are Mark Rifkin's colleagues?

Mark Rifkin's colleagues are Nancy Wyllie, Phylliss Viets, David White, Michael Worster, Tim Lavarnway, Scott Davis, Wayne-Betty Crocker.

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