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Mark Rihar Email & Phone Number

MBA at Metrolinx
Location: Greater Toronto Area, Canada, Canada 7 work roles 4 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Metrolinx
Role
MBA
Location
Greater Toronto Area, Canada, Canada
Company size
2975 employees

Who is Mark Rihar? Overview

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Quick answer

Mark Rihar is listed as MBA at Metrolinx, a company with 2975 employees, based in Greater Toronto Area, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Mark Rihar.

Mark Rihar previously worked as Sr. Manager, Vendor Management at Metrolinx and Data Governance Leader at Shopify. Mark Rihar holds Master Of Business Administration (Mba) / Certified Public Accountant (Cpa from Wilfrid Laurier University.

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Email format at Metrolinx

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Metrolinx

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Profile bio

About Mark Rihar

Business management & strategy professional. Experience leading multiple teams with focus in data analysis, negotiation, procurement, contract ratification, strategic planning, project delivery, performance management and software development. Innovative leader with ability to identify cost-savings and service level improvement opportunities. Proven success liaising & negotiating with both internal and external partners. Effectively achieves operational objectives through innovative solutions. Can quickly understand business environments and apply strategies to monetize strengths. Service Management (ITIL) champion with demonstrated record of building and managing high-performance teams and delivering effective Business Intelligence solutions on time, on budget, and in accordance with customer expectations.Experienced business consultant with leadership expertise in automation implementation, process development, Business Intelligence strategies, road-maps and governance structures Extensive hands-on management and technical expertise in the creation of customer friendly and cost-effective corporate performance management solutions tailored to the unique needs of decision makers at all levels and stages of the corporate value chain.Breadth of in-depth industry knowledge includes Retail, Customer Support, Telecommunications, Finance and Engineering.Specialties• Leadership of multiple teams and programs• Corporate Performance Management• Business Intelligence strategy, roadmap and Solution Architecture development• Strategic and tactical Business Intelligence assessments and tool selection• Effective Business Intelligence program and project management

Current workplace

Mark Rihar's current company

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Metrolinx
Metrolinx
MBA
toronto, ontario, canada
Website
metrolinx.com
Employees
2975
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Company profile
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7 roles · 10 years

Mark Rihar work experience

A career timeline built from the work history available for this profile.

Sr. Manager, Vendor Management

Current
Metrolinx

Toronto, Ontario, Canada

Jan 2022 - Present

Data Governance Leader

Shopify
Apr 2019 - Aug 2021

Senior Manager, Strategic Procurement

Loblaw Companies Limited

Toronto, Canada Area

Strategy design, negotiation and contract ratification

2016 - 2018 ~2 yrs

Business Intelligence Consultant

Manulife
  • Guided management, software developers and data architects in designing and implementing Business Intelligence (BI) solutions.
  • Led the deployment of the QlikView BI platform in Manulife’s Canadian Operations across all lines of business. The dashboard succinctly illustrated Key Performance Indicators for all levels of senior leadership.
  • Consulted on the creation of an automated Finance dashboard providing improved financial insight while eliminating approx. 40 hours/month of… Show more Guided management, software developers and data architects in.
  • Consulted on the creation of an automated Finance dashboard providing improved financial insight while eliminating approx. 40 hours/month of manual effort.
  • Provided leadership to software development resources, business analysts and process consultants in the definition and delivery of a ‘Voice of the Customer’ program.
  • Designed and piloted a Workforce Optimization platform to forecast work volume and required resources.
Nov 2013 - Apr 2016

Manager, Data Analytics & Customer Insight

Blackberry
  • Managed two teams (15 people) consisting of statisticians, engineers and software developers. The teams provided Business Intelligence to Marketing, Software Engineering, Product Quality, Product Management, Legal.
  • Designed, developed and implemented a Business Intelligence strategy to… Show more Managed two teams (15 people) consisting of statisticians, engineers and software developers. The teams provided Business Intelligence.
  • Designed, developed and implemented a Business Intelligence strategy to serve multiple organizations enterprise wide. Automated approx. 60% of existing reports, eliminating an estimated 100 hours/month of manual effort.
  • Managed the creation of an ETL process in SAS to integrate data from multiple sources and to create a centralized data warehouse which acted data repository for the BI strategy.
  • Led resources to develop and implement Business Intelligence automation using SAS. The solution used data from social media, text analytics and predictive models to identify critical events in the marketplace, and to.
  • Implemented a social media monitoring program to assist in identifying product improvement opportunities. The program gained popularity when a software bug was identified and corrected in 2 days. Estimated cost.
Jan 2009 - Sep 2013

Team Lead, Data Analytics

Blackberry

Waterloo, Ontario

  • Provided technical expertise in delivering our quarterly road map plan
  • Implemented an automated social media monitoring program that detected and alerted to problem events for products in market.
  • Assumed the lead role in identifying and evaluating 3 text mining platforms. Decision was made to build a custom solution in house.
Feb 2007 - Jan 2009

Business Analyst

Blackberry
  • Gathered business requirements and performed data analysis for numerous projects. Significant focus was placed on developing a Text Analytics solution to monitor trends in customer behavior which resulted in numerous.
  • Gathered customer generated data and reported on customer behaviour trends that could be leveraged to reduce costs.
  • Managed the ‘BlackBerry Answers’ program and vendor relationship. BlackBerry Answers is a mobile application that provides… Show more Gathered business requirements and performed data analysis for numerous projects..
  • Managed the ‘BlackBerry Answers’ program and vendor relationship. BlackBerry Answers is a mobile application that provides automated answers to technical support questions typed into the smartphone.
  • Provided analysis and recommendations to User Experience teams for enhancing the BlackBerry Support website. This enabled customers to more easily discover support content online while reducing support costs through.
  • Developed and implemented a Text Analytics engine used to parse BlackBerry Answers Mobile.
Mar 2005 - Feb 2007
Team & coworkers

Colleagues at Metrolinx

Other employees you can reach at metrolinx.com. View company contacts for 2975 employees →

AT Arlene Talisic Arlene Talisic Colleague at Metrolinx Toronto, Ontario, Canada, Canada View → LB Lacey Buynink Lacey Buynink Colleague at Metrolinx Canada, Canada View → SH Steven Haughey Steven Haughey Colleague at Metrolinx Toronto, Ontario, Canada, Canada View → SD Shani Danan Shani Danan Colleague at Metrolinx North York, Ontario, Canada, Canada View → LP Lindsay Prihoda, Pmp Lindsay Prihoda, Pmp Colleague at Metrolinx Toronto, Ontario, Canada, Canada View → HQ Haziq Qasim, Cpa, Cma Haziq Qasim, Cpa, Cma Colleague at Metrolinx Greater Toronto Area, Canada, Canada View → MM Manmohan Matharu Manmohan Matharu Colleague at Metrolinx Los Angeles, California, United States, United States View → VA Valerie Albanese Valerie Albanese Colleague at Metrolinx Canada, Canada View → AV Andres V. Andres V. Colleague at Metrolinx Greater Toronto Area, Canada, Canada View → YW Yannie Wong Yannie Wong Colleague at Metrolinx Toronto, Ontario, Canada, Canada View →
4 education records

Mark Rihar education

FAQ

Frequently asked questions about Mark Rihar

Quick answers generated from the profile data available on this page.

What company does Mark Rihar work for?

Mark Rihar works for Metrolinx.

What is Mark Rihar's role at Metrolinx?

Mark Rihar is listed as MBA at Metrolinx.

Where is Mark Rihar based?

Mark Rihar is based in Greater Toronto Area, Canada, Canada while working with Metrolinx.

What companies has Mark Rihar worked for?

Mark Rihar has worked for Metrolinx, Shopify, Loblaw Companies Limited, Manulife, and Blackberry.

Who are Mark Rihar's colleagues at Metrolinx?

Mark Rihar's colleagues at Metrolinx include Arlene Talisic, Lacey Buynink, Steven Haughey, Shani Danan, and Lindsay Prihoda, Pmp.

How can I contact Mark Rihar?

You can use AeroLeads to view verified contact signals for Mark Rihar at Metrolinx, including work email, phone, and LinkedIn data when available.

What schools did Mark Rihar attend?

Mark Rihar holds Master Of Business Administration (Mba) / Certified Public Accountant (Cpa from Wilfrid Laurier University.

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