• Install, configure, and maintain System Center 2012 for Endpoint protection, image and software deployment and software updates.• Replace legacy Cisco switches with Meraki switches.• Replace legacy Cisco wireless with Meraki wireless.• Install, configure, and maintain Palo Alto Next Gen Firewall. Replace legacy Cisco ASA 5510.• Maintain and evaluate Cyber Security methods in the district.• Install and configure SANs for VM hosting and storage.• Plan, install, and configure Hyper-V failover cluster.• Setup and configure backup and recovery appliances and verify snapshots.• Implement and maintain Spiceworks helpdesk server for tracking help requests.• Install, configure, and maintain multiple video servers.• Configure new VLANs to segment the network for further security.• Configure ACLs on routers to prevent traffic from traveling across VLANs for further security.• Set up and configure port level radius on network switches to prevent unwanted devices from being plugged into the network.• Set up, configure, and maintain multiple SSIDs across the district.• Set up and configure radius for accessing WiFi within the district.• Researched, planned, and implemented VoIP migration from legacy Cisco system to Jive (GoToConnect) cloud VoIP.• Migrated to a new public IP range from Lumen (CenturyLink) to new ISP Fatbeam.• Migrate WAN links from CenturyLink to WNM Communications and maintain IP routes to the locations.• Developed C# application that allows teachers the ability to reset student passwords almost eliminating the number of password reset requests our technician receive.• Configured a separate internet connection for the Cliff school while maintaining a direct WAN link to the school from our main datacenter.• Install, configure, and maintain Ubuntu VMs with BIND for public DNS.

• Provide technical assistance including software/hardware troubleshooting for faculty and staff.• Researched and provided information on Microsoft Academic Licensing allowing the district to migrate from the legacy Novell system to Microsoft Windows.• Designed, planned and implemented a complete migration from legacy Novell system to a Windows 2008 Native Active Directory Domain. This migration included 9 schools and 1300 computers.• Designed, planned and implemented a Microsoft Exchange 2010 Server, migrating from legacy Novell GroupWise system.• Install, configure and maintain a number of Windows Servers for Active Directory. These servers range from Windows Server 2003 to Windows Server 2008. • Install, configure and maintain a number of virtualized servers, using Hyper V.• Implemented a WSUS Server to insure domain computers are kept secure with the newest operating system updates, centrally managed.• Perform routine “quality of life” endeavors to insure health of the Active Directory domain. These include: monitoring event logs, Sysvol defragmentation, culling disabled accounts, verifying site replication.• Deploy software and centralized system configuration via Group Policy Objects, within Active Directory.• Deployed and configured Kaspersky Antivirus across school district, centrally managed from a server.• Support Cisco ASA Firewall. Tasks include: Network Address Translation (NAT), Access Control Lists (ACL) and monitoring system logs.• Support Cisco edge switches and routers. Tasks include: Virtual LAN configuration, Trunks, routing (both static and dynamic), Quality of Service (QoS) and monitoring system logs.• Support Cisco Wireless Infrastructure. Tasks include: Site survey and deployment, Wireless Access Point (AP) configuration, centralized Cisco management and monitoring system logs.• Implemented Ubuntu Server, running Apache and Tomcat services for use in hosting district web sites.

Past and Present Clients include:Gonzales Law Firm• Provide technical assistance including software/hardware troubleshooting to staff.• Manage Network and troubleshoot network issues.• Designed, planned, and implemented Linux File Server running SAMBA providing file sharing with Windows desktops.• Worked closely with John C. Fish Consulting to provide web hosting and email.Burro Mountain Homestead• Provide technical assistance including software/hardware troubleshooting to staff.• Set up and troubleshoot network printers.Porter Oil Company• Provided assistance to running security camera system.• Provided assistance in retrieving security video and provided copies of video to police for investigations.Copper Country ATV and Cycle• Planned and implemented a QuickBooks Point of Sale system.• Integrated the POS system with QuickBooks’ accounting system to help track inventory and automatically send daily reports to the accountant.Silver City Dental• Build and provide custom built PCs running Windows 7 Professional• Set up and configure a peer-to-peer network for file sharing.• Troubleshoot EagleSoft dental practice management software.Lopez, Dietzel, and Perkins Attorneys at Law• Migrate SBS 2003 to SBS 2011.• Design, planned, and implemented Windows SBS 2003 domain. Providing DHCP, DNS, file sharing, and exchange services.• Install and configure PhoneSlips, a network based program for office messaging that integrates with outlook calendar for appointment scheduling.Phillip R Huckans DDS Incorporated (Retired)• Build and provide custom built PCs running Windows 7 Professional• Provide technical support for hardware and software.

• Provided technical assistance including software/hardware troubleshooting for WNMU faculty, staff, and students.• Due to the environment being Higher Education, service support encompassed diverse operating system and hardware offerings. • As part of the Help Desk team, daily work encompassed prioritizing cases, keeping customers informed of progress and seeing work orders completed without fail.• Developed strong communication and customer skills providing support to a diverse multicultural customer base, and a strong ability to work in a high-stress environment.• Was given excellent exposure by working with WNMU’s networking team on many tasks, such as edge switch configuration, troubleshooting and network problem solving.• Documented work through Help Desk procedures, and work performance was given annual assessment for improvements.