Mark Roach

Mark Roach Email and Phone Number

Vice President, Psychological Injury and Continuous Improvement @ WCB Nova Scotia
Halifax Regional Municipality, NS, CA
Mark Roach's Location
Calgary, Alberta, Canada, Canada
Mark Roach's Contact Details
About Mark Roach

Mark Roach, B.Sc., RN, MHP, GBAAssistant Vice President Group Disability, Western Region, Sun Life FinancialPassionate about leadership and cultivating healthy, safe and inclusive work environments, Mark is an accomplished executive in the Group Insurance business operations, and a workplace mental health advocate.As a member of Sun Life’s Group Disability Senior Leadership team, he collaborates with Group Disability and other Sun Life colleagues to drive positive change through continuous improvement, identifying key opportunities to support Sun Life’s purpose to help our clients achieve lifetime financial security and live healthier lives. In his role of Assistant Vice President Group Disability, Western Canada, Mark leads Sun Life’s disability business in the region. His western disability management team works closely with employer and association groups and their advisors and consultants across the region, driving solutions for their strategic workplace health and disability objectives, and creating industry leading disability, absence management and health risk management programs for their employee populations. Mark is accountable for Sun Life’s Mental Disability Case Management Program. He and his team of mental health experts set strategy and engage stakeholders to build expertise in this area of case management with the objective of driving better health and financial outcomes for Sun Life’s clients.At Sun Life, we’re committed to creating an inclusive and respectful environment. Our goal is for all employees to be able to contribute to their full potential. A diverse workforce with wide perspectives and creative ideas benefits our Clients, our colleagues and the communities where we operate. Our success depends on it. In support of this, Mark co-sponsors DiverseAbility, our Diversity and Inclusion Network charged with creating an inclusive workplace for Persons with Disabilities.From his start in rehabilitation nursing over 25 years ago, Mark’s passion for disability management and workplace mental health has taken him down an interesting and varied path. His experiences in rehabilitation consulting and product development allowed him to explore and formulate some of the innovations that shape the future of the disability risk management industry. Mark’s keen interest in these areas is reflected in the commitment he has made to continuous learning and the dialogue he engages audiences in when asked to speak with employers, human resources professionals and benefits industry stakeholders.

Mark Roach's Current Company Details
WCB Nova Scotia

Wcb Nova Scotia

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Vice President, Psychological Injury and Continuous Improvement
Halifax Regional Municipality, NS, CA
Website:
wcb.ns.ca
Employees:
405
Mark Roach Work Experience Details
  • Wcb Nova Scotia
    Vice President, Psychological Injury And Continuous Improvement
    Wcb Nova Scotia
    Halifax Regional Municipality, Ns, Ca
  • Sun Life
    Assistant Vice President Group Disability, Western Region
    Sun Life Sep 2013 - Present
    Calgary, Alberta
    - Collaborates with colleagues within Group Disability and across Sun Life to drive positive change through continuous improvement, identifying key opportunities and developing solutions to support Sun Life’s purpose to help our clients achieve lifetime financial security and live healthier lives.- Leads the western disability management team to create an excellent client experience, focusing on better psychological, physical and financial health for our clients- Leads Sun Life’s Mental Disability Case Management Program. He and his team of mental health experts set strategy and engage stakeholders to build expertise in this area of case management with the objective of driving better health and financial outcomes for Sun Life’s clients.
  • Manulife Financial
    Regional Director, Western Group Disability Operations
    Manulife Financial May 2013 - Sep 2013
    Western Canada (Calgary)
     Accountable for the accurate and efficient delivery of absence and disability management services to our Group Benefits clients in western Canada. Provide overall leadership to our Absence Management, Short-term and Long-term Disability claims teams and western Rehabilitation team, in offices in Vancouver, Calgary and Winnipeg. Accountable for maintaining strong relationships with our disability clients and advisors. Strategic collaboration with our western region sales teams for business development and client retention initiatives.
  • Manulife Financial
    Director, Group Disability Operations
    Manulife Financial Mar 2008 - May 2013
    Calgary
     Accountable for the accurate and efficient delivery of disability claims services to our Group Benefits clients in the Alberta Region. Provide overall leadership to our Short-term and Long-term Disability claims teams in Calgary. Accountable for maintaining strong relationships with our disability clients. Support our regional sales teams with business development and client retention initiatives.
  • Manulife Financial
    Product Director
    Manulife Financial Jul 2004 - Mar 2008
     Responsible for exploration, research, development and marketing of new group benefits products and services Responsible for product management (marketing) of group disability and life products, including analysis of trends in health care, disabilities, absence and disability management. Successfully launched WellConnected® suite of absence and disability management services in April 2006, which have contributed significantly to Group Benefits revenues Successfully launched Group Critical Illness Insurance in May 2007, creating significant profile in Canadian group benefits marketplace and garnering 100 requests for quotes within first month of launch and 8 sales within three months.
  • Maritime Life
    Manager, Group Disability Claims
    Maritime Life Dec 2003 - Jul 2004
     Provided leadership to three Disability Claims teams plus an administration team, led by three Disability Team Leaders. Responsible for Maritime Life’s life and disability claims audit function of a major, full-service Third Party Administrator for Life and Disability Insurance business underwritten by Maritime Life.
  • Liberty Health
    Manager, Group Disability Claims
    Liberty Health Nov 1998 - Dec 2003
     Responsible for day-to-day operations of claims department of 15 staff, including the delivery of Early Intervention services, adjudication and claims management services, as well as internal audit, data tracking and internal and external client reporting. Responsible for Liberty Health’s life and disability claims audit function of a major, full-service Third Party Administrator for Life and Disability Insurance business underwritten by Liberty Health. Contributed to preparation and delivery of presentations for new business, specific to Life and Disability Services. Developed and delivered client education and training presentations. Responsible for staff recruitment and development.

Mark Roach Skills

Employee Benefits Leadership Disability Insurance Insurance Management Team Leadership Customer Service Strategic Planning Disability Management Risk Management Life Insurance Crm Leadership Development Sales Public Speaking Analysis Marketing Product Management Team Building Recruiting Customer Retention Program Management Business Development Customer Relations Group Benefits Marketing Communications Situational Leadership Organizational Leadership Group Presentations Business Relationship Management Strategic Thinking Seminar Speaker Client Retention

Mark Roach Education Details

Frequently Asked Questions about Mark Roach

What company does Mark Roach work for?

Mark Roach works for Wcb Nova Scotia

What is Mark Roach's role at the current company?

Mark Roach's current role is Vice President, Psychological Injury and Continuous Improvement.

What is Mark Roach's email address?

Mark Roach's email address is ma****@****ach.com

What schools did Mark Roach attend?

Mark Roach attended Dalhousie University, Victoria General Hospital School Of Nursing, Mount Saint Vincent University.

What are some of Mark Roach's interests?

Mark Roach has interest in Football, Collecting Antiques, Horses, Exercise, Sweepstakes, Nascar, Home Improvement, Collecting Art, Shooting, Reading.

What skills is Mark Roach known for?

Mark Roach has skills like Employee Benefits, Leadership, Disability Insurance, Insurance, Management, Team Leadership, Customer Service, Strategic Planning, Disability Management, Risk Management, Life Insurance, Crm.

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