Mark Robbins

Mark Robbins Email and Phone Number

Technical Design Authority / IBM Champion for Cloud @ Cohesive
Mark Robbins's Location
Greater Reading Area, United Kingdom
Mark Robbins's Contact Details

Mark Robbins work email

Mark Robbins personal email

About Mark Robbins

An established Maximo developer/administrator with a background as a Java/ORACLE developer.I work closely with the IBM Maximo Application Suite developers to help ensure that the customers needs are met and to promote Vetasi/Cohesive's needs.Highly experienced in Root Cause Analysis and providing technical training to customers and internal staff.Provides technical review of all support cases and advises on technical design issues. Writes a blog about supporting Maximo - https://goo.gl/GwmIJ3 I have automated key processes and trained other members of the team in key topics e.g. Performance tuning, Heapdump analysis, Log analysis.I have given a series of webinars/presentations for the UK & Ireland Maximo User Group on how to make Maximo, and its related components, easier to support including:- Presentation/materials about using Splunk to monitor Maximo system at the UK & Ireland Maximo User Group 09/05/2017 - Making Maximo BIRT reports easier to support 05/04/2017 - Making core Maximo easier to support - May 2016 - Making Maximo integrations easier to support - February 2016 - Making Maximo easier to support - October 2015 In previous roles in the Telecoms industry I have led teams working with Java/ORACLE and Business Objects.I have developed solutions for the personal bankruptcy market including using Java to load data from XML files into databases.I have a proven track record in providing customised training and user communications designed to support developers & user's needs.Specialities:- Maximo development/support - Work Asset Management components & BIRT reporting- Understanding/reverse engineering processes/systems to resolve problems/identifying the root cause of performance problems including memory leaks and hung threads.- Technical training - Websphere, Maximo and Support procedures.- Technical documentation review and quality control

Mark Robbins's Current Company Details
Cohesive

Cohesive

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Technical Design Authority / IBM Champion for Cloud
Mark Robbins Work Experience Details
  • Cohesive
    Technical Design Authority
    Cohesive Dec 2022 - Present
    Reading, England, United Kingdom
    Technical Design Authority and Support Lead
  • Vetasi Limited
    Technical Design Authority
    Vetasi Limited Jul 2012 - Dec 2022
    Reading
    Design Authority- Assess new technologies- Provide technical advice on designs and potential solutions- Write blog on interesting things in the Maximo logs (readers who want to connect should use this job when connecting)- Raise and organise votes for Request For Enhancements (RFE) - My work has led to a number of RFEs gaining additional votesSupport Lead- Provide support for highly technical issues including performance problems such as memory leaks- Escalation point for customer support cases- Deliver highly technical training to groups including, customers, consultants and support staff- Liaise with key suppliers such as IBM- Troubleshooter brought in for technical/process issuesPresented series of Webinars about how to make Maximo, and its related components easier to support.Presented at a virtual Tivoli Maximo User Group meeting about Request For Enhancements as part of a joint presentation with IBM.Presented update at Tivoli Maximo User Group meeting about RFE process and requests to vote for.Have provided training on a number of areas including:- Maximo and Websphere Log analysis- Understanding Java customisations in Maximo- Websphere concepts, Heapdump analysis- Automation scripting- Support Processes/Tools- SQL Performance Tuning process- Bespoke training courses for customer support teams
  • Thatcham Flood Forum
    Member
    Thatcham Flood Forum Feb 2019 - Nov 2020
    Thatcham
    I volunteer for the Thatcham Flood Forum. The forum works with partner organisatisations to reduce the risk / impact of flooding in Thatcham.I help manage the website and communications.https://www.thatchamfloodforum.org.uk/
  • Scottish And Southern Energy
    Developer & Technical Support For Maximo Work Asset Management
    Scottish And Southern Energy Aug 2009 - Aug 2012
    Portsmouth, United Kingdom
    Developing and supporting the Maximo Work Asset Management software for a major player in the UK energy market.Key areas worked on:- Completed Maximo 7 upgrade (from version 6) as part of a project working with IBM (June 2011)- Work Asset Management - Resolving issues to extract the most value from the system.- Developing new enhancements to increase user productivity and maintain SSE's high safety standards- Debugging system level/Citrix/Java type problems- Data load for new sites - working with the users to capture the information needed for new sites and loading it- Automating existing manual processes & redeveloping tools to improve data quality- BIRT reporting producing user and developer related reports including reports retrieving data from non-Maximo systems- Development of SSE specific BIRT installation and training solution that reduces the cost of setting up a BIRT installation. This included a 3 day SSE specific training course on report development and administration
  • Uk Government
    Business Objects Developer
    Uk Government Mar 2009 - Jun 2009
    London
    Developing WEBI based Business Objects based solutions for the Home OfficeIntroduced a structured report testing programme to help ensure the data quality
  • Consultant/Self Study
    Consultant
    Consultant/Self Study Jul 2008 - Mar 2009
    Volunteering with a local job club.Providing consulting (on a voluntary basis) for a start-up company in the personal finance industryDeveloping my knowledge of SQL Server
  • Vodafone
    Business Objects Developer/Application Expert
    Vodafone Mar 2008 - Jun 2008
    Subject Matter Expert brought in to resolve issues with a UNIX based power management systemDeveloper of a Business Objects universe for the TeMIP fault management system. Business Objects Trainer (universe design standards and advanced report writing)Documentum erooms user contact and trainer.
  • Vodafone
    Developing Automated Configuration Deployment Tool Using Java & Oracle
    Vodafone Nov 2007 - Mar 2008
    Design and build solution for automating the production of scripts to configure the networkLead the test work and manage user comms
  • Vodafone
    Technical Migration Contact
    Vodafone May 2007 - Nov 2007
    Technical consultant responding to technical requests around systems that are moving from the UK to Ireland.Working to help identify and resolve technical issues delaying the migrations.Responsible for negotiating with 3rd parties to overcome obstacles and identify ways forward for issues that were delaying migrations.Monitored the quality of 3rd party testing and liaised to ensure that the approriate people/tests were undertaken.
  • Vodafone
    Radio Planning Tool Software Developer
    Vodafone May 2005 - May 2007
    Local technical lead acting as troubleshooter and escalation point for the migration of servers by the third party supplier.Developer leading a team upgrading and customising a 3rd party radio planning tool (Atoll).Managing user communications for the project. Successfully managed the test process including the introduction of Test Director and related training.Developing & delivering best practice for an online collaboration tool (Documentum erooms)Running internal training sessions on Business Objects and an online collaboration tool.Acting as user representative to a project to migrate from an old version of Business Objects to the XI verson. Helping identify communications opportunities, handling issues and helping develop training materials
  • Vodafone
    Cramer Related Developer
    Vodafone Jun 2000 - Apr 2005
    Developer leading a team developing a Business Objects universe for the Cramer 4 database.Team leader on universe and report design/build using Business Objects (BO) for the Cramer inventory system.Flexible XML database loader using JavaScript development using Perle-room coordination (Documentum erooms group working tool)Giving training sessions for BO/Oracle/e-rooms
  • Vodafone
    Developer On Performance Data Warehouse
    Vodafone Apr 1999 - May 2000
    Developer on 2G performance data warehouse on an ORACLE platform.Responsible for:Developing process to load data into the warehouseAdvising users on how to optimise poorly performing queriesDeveloping web based user guide
  • Nokia
    Software Engineer
    Nokia 1995 - 1999
    Post sales consultant developing software to enhance network management solutions for both fixed and mobile customers.This involved developing a performance management system for a cable operator.

Mark Robbins Skills

Oracle Data Migration Requirements Analysis Integration Business Objects Testing Sql Solution Architecture Data Warehousing Pl/sql Business Analysis System Deployment Telecommunications Software Project Management Service Delivery Maximo Stakeholder Management Xml Project Portfolio Management Core Java Unix Vendor Management Oracle Sql Birt

Frequently Asked Questions about Mark Robbins

What company does Mark Robbins work for?

Mark Robbins works for Cohesive

What is Mark Robbins's role at the current company?

Mark Robbins's current role is Technical Design Authority / IBM Champion for Cloud.

What is Mark Robbins's email address?

Mark Robbins's email address is ma****@****ail.com

What are some of Mark Robbins's interests?

Mark Robbins has interest in Birt Users Networking Opportunities, Birt Tutorials And Training, Birt Case Studies, Birt Report Writing Tips And Tricks.

What skills is Mark Robbins known for?

Mark Robbins has skills like Oracle, Data Migration, Requirements Analysis, Integration, Business Objects, Testing, Sql, Solution Architecture, Data Warehousing, Pl/sql, Business Analysis, System Deployment.

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