Mark Roos Email & Phone Number

Texas, United States

Dallas, Texas, US

Dallas, Texas, US

• TeamSupport.com❖2022 Total Sales ARR $683K | ❖2023 Total Sales ARR $2.6 MillionTeamSupport is the #1 Enterprise B2B Customer Support SaaS Suite = Artificial Intelligence + Ticketing + Analytics + Chat & Live Messaging.
• Customer facing key point of contact throughout customer sales-cycle
• Complex B2B SaaS solution consulting
• Presenting and closing business on a Global level and at the C-Suite
• Intense, process driven follow up and lead qualification skills
• Establishing and maintaining profitable relationships with prospects and new customers

San Francisco, CA, US

• Proactively engaged Canadian reseller as the product evangelist by driving broad adoption of ON24 webinar as service solutions, which increased MQL’s within the healthcare vertical by 27%
• Processed and executed contracts in Salesforce CRM, tracked all account activity, provided strategic sales support and grew new business pipeline by $70K in Q1 2018
• Worked with our internal marketing team, and the client, to develop content marketing plans that drove qualified B2B and B2C sales leads across multiple industries resulting in a projected Q3 2018 revenue target of $300K
• Devised strategies that leveraged marketing automation integration platforms like Marketo and CRM sales lead integration with Salesforce CRMSales Strategy | Contract Negotiation | Client Facing | Revenue Generation |.

Dallas, Texas, US

• Assessed, devised and implemented a prospecting strategy utilizing a mix of cold calling, social selling and professional networking resulting in a book of business of over $10K in commissions and over $100K in.
• Closed enterprise accounts with Southwest Airlines and Texas Instruments within first ninety days of employment
• Logged all sales activity in Bullhorn CRM, intensely focused on new business development, project management and excelled as the client facing point of contact on a day to day basis
• Updated CEO weekly on business development strategies and tactics, building rapport and problem solving
• Mentored and taught social selling techniques to team members that provided lead generation support and strategies by contributing blog content, video, and content marketing support organizationallyDigital Strategy.

Plano, Texas, US

• Managed 10 enterprise accounts as the client facing digital strategist and enabled each client to increase revenue from digital solutions on average of $100K per account
• Built and recruited global network of content creators consisting of over 1,000 videographers, photographers, drone operators, editors, and animators resulting in the organizations ability to service and create 100’s.
• Cultivated, nurtured and built strong relationships with medium sized to large media and technology companies
• Guided digital strategies and worked with account teams to grow revenue, identify up sell opportunities and influence change
• Mentored Junior Account Managers by assisting and providing innovative strategies to help them grow account revenueVideo Product Sales | Video Strategy Implementation | Sales Training | Revenue Generation | Account.

Plano, TX, US

• Grew company revenue from $2.2 million in 2013 to $5.5 in 2014
• Implemented Mothernode CRM, which enabled the sales force to manage sales leads facilitating the ability to analyze customer data and grow our database from 1,200 passive customers to over 3,200 active and engaged.
• Created ongoing cooking class events that served as both a branding initiative and generated on average a 66% increase of consumable retail sales, new grill purchases, grilling accessories and outdoor kitchen installs.
• Created and managed all marketing, advertising, eCommerce, web, social and digital strategy
• Quality control, point of escalation and client services
• Maintained, managed, negotiated and grew our manufacturer partnerships & relationshipsGeneral Management | P&L | Cash Flow | Operations | Creative Direction | Ecommerce | Retail Sales Strategy | Strategic Partnerships.

Addison, Texas, US

• ❖ Average Deal Size $66K
• Presented, sold, created and managed the teams required to build innovative social media campaigns at the forefront of comprehensive social media strategy
• Closed 30 B2B and B2C accounts in 2012 across multiple industries and generated $1.9 million in total revenue
• Designed comprehensive digital, video, marketing, SEM, SEO, PPC, ecommerce and social media campaigns designed to drive leads, build brand awareness, engage new customers and cultivate existing customers
• Led 8 person account teams of creative, diverse personalities and skill setsSocial Media Strategy | Account Director | Client Relations | Relationship Building | Strategy Implementation | Business Development |.

Basking Ridge, NJ, US

• Launched go to market web based social media products resulting in $14 million in sales over 12-month period
• Trained, supported and mentored 100’s of national digital sales consultants
• Collaborated with cross-functional teams to plan, deliver and execute successful product launch
• Analyzed product/project profitability, revenue, margins and bill rates
• Product & project management, scope of work, features & benefits
• Cross collaboration with sales, marketing, IT engineering & financeProduct Marketing | Product Life Cycle | Product Creation | Product Management | Quality Control | Customer Service Operations | Process Development |.

Associates Business Administration, Broadcast Media

Education record

General Studies