Mark Roy
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Mark Roy Email & Phone Number

Information Technology
Location: Greater Toronto Area, Canada, Canada 9 work roles 2 schools
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Role
Information Technology
Location
Greater Toronto Area, Canada, Canada

Who is Mark Roy? Overview

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Quick answer

Mark Roy is listed as Information Technology based in Greater Toronto Area, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Mark Roy.

Mark Roy previously worked as Information Technology Help Desk Supervisor at 9 Story Media Group and Information Technology Support Analyst at 9 Story Media Group. Mark Roy holds Multimedia Technology from Canadore College.

Profile bio

About Mark Roy

With over 20 years working in technology, I am passionate about both IT and media and thrive in a dynamic environment where every day brings new challenges, . My goal is to be part of an innovative organization dedicated to delivering high-quality content to audiences worldwide.

Listed skills include Microsoft Office, Customer Service, Sql, Microsoft Word, and 29 others.

9 roles

Mark Roy work experience

A career timeline built from the work history available for this profile.

Information Technology Help Desk Supervisor

Toronto, Canada Area

Responsible for leading a technical support team, ensuring timely and accurate customer service, recruiting and training representatives, and establishing customer service standards.

Nov 2019 - Mar 2024

Information Technology Support Analyst

Toronto, Canada Area

Provided technical support and assistance to customers, whether on the phone or in person. Primary intention is to ensure a client’s satisfaction and ability to properly operate any machinery or technology that they may be having trouble with.

Dec 2019 - Mar 2021

It Support Technician

Toronto, Canada Area

Set up and configure computer systems, install and maintain software, troubleshoot hardware and software problems, provide technical assistance to users, ensure that all computer systems and networks function smoothly and securely, and troubleshoot hardware and software issues.

Jul 2019 - Nov 2019

It Desktop Analyst

Toronto, Canada Area

Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Mar 2018 - Jun 2018

Sr. Production Systems Administrator

Brampton, ON

Supervised the operation of computer networks, making sure that servers function properly; therefore, allowing customers and employees to communicate with each other, coordinate their actions and take care of essential tasks. Day-to-day activities often vary, from helping new users get started to looking for threats or errors on the local network to.

Nov 2015 - Jun 2017

Systems Support Analyst

Brampton, ON

Managed technology systems, focusing on configuration, access control, troubleshooting, and user training.

Jul 2012 - Oct 2015

It Service Desk Analyst

Toronto, Canada Area

Provided technical support and assistance to customers, whether on the phone or in person, with a primary goal to ensure a client’s satisfaction and ability to properly operate any machinery or technology they may be having trouble with.

Mar 2011 - Jul 2012

Retail Manager

Halton Hills

Retail Manager (Rogers Sales and Service Centre)Managed a team of technology and sales associates.First Contact for troubleshooting of costumer’s mobile devices, including laptops and hotspotsRepaired, backed up, and synced costumer’s mobile information.

Sep 2003 - Feb 2011

Freelance Videographer / Sound Engineer / Media Development

Freelance, Self-Employed

Toronto, Canada Area

Videographer, Sound Engineer and Film Editor for various productions with; TSN, CTV, Cogeco Cable, Rogers Community TV

Feb 2000 - May 2000
2 education records

Mark Roy education

Multimedia Technology

Activities and Societies: Schooled in , Industry-standard software such as Photoshop,, Illustrator, After- Effects, Audition, Adobe.

Broadcasting Television And Video Production

Activities and Societies: Studio and digital video production Post-production and editing Mobile and live productions Directing for.

FAQ

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Quick answers generated from the profile data available on this page.

What is Mark Roy's role at their current company?

Mark Roy is listed as Information Technology.

Where is Mark Roy based?

Mark Roy is based in Greater Toronto Area, Canada, Canada.

What companies has Mark Roy worked for?

Mark Roy has worked for 9 Story Media Group, Ontario Institute For Cancer Research, Corby Spirit And Wine Limited, Rogers Communications, and Freelance, Self-Employed.

How can I contact Mark Roy?

You can use AeroLeads to view verified contact signals for Mark Roy, including work email, phone, and LinkedIn data when available.

What schools did Mark Roy attend?

Mark Roy holds Multimedia Technology from Canadore College.

What skills is Mark Roy known for?

Mark Roy is listed with skills including Microsoft Office, Customer Service, Sql, Microsoft Word, Microsoft Powerpoint, A++, Live Broadcast, and Video Production.

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