In my role as Enterprise Technology Delivery Manager, I was promoted into a new position to work alongside the IT senior leadership team to implement best practice delivery methodologies across all teams within the department. Integral to this was also the establishment of the departments values, goals and alignment with team objectives and key results (OKR’s).RESPONSIBILITIES• Creation and ongoing development of the departments delivery methologies• Establishment of… Show more In my role as Enterprise Technology Delivery Manager, I was promoted into a new position to work alongside the IT senior leadership team to implement best practice delivery methodologies across all teams within the department. Integral to this was also the establishment of the departments values, goals and alignment with team objectives and key results (OKR’s).RESPONSIBILITIES• Creation and ongoing development of the departments delivery methologies• Establishment of departmental culture, values and goals• Implementation of departmental wide OKR’s and subsequent project prioritisation,management and reporting• Ongoing workshopping and coaching sessions with all leaders to develop, implement,maintain and evolve the most appropriate delivery strategies and structures for each team• Facilitation of department wide all-hands, workshops & senior leadership stand ups• Overall reporting, resource management and monitoring Show less

As Technical Delivery Lead within the Enterprise Technology department, I was responsible for leading and directing a team of engineers to deliver against a stream of business critical software development and infrastructure programs of work while building and developing a highly effective and cohesive team.RESPONSIBILITIES• Delivery of the strategic directives of the Enterprise Technology department assigned to my team• End-to-end management, governance and delivery of my teams… Show more As Technical Delivery Lead within the Enterprise Technology department, I was responsible for leading and directing a team of engineers to deliver against a stream of business critical software development and infrastructure programs of work while building and developing a highly effective and cohesive team.RESPONSIBILITIES• Delivery of the strategic directives of the Enterprise Technology department assigned to my team• End-to-end management, governance and delivery of my teams assigned tasks/workload• Management of required project escalations to ensure stakeholder clarity, provide criticalsupport, and define resolution strategies• Prioritisation and resource management of workload based on departmental need• Lead and manage all workstreams using agile, waterfall and hybrid methodologies• Identification and implementation of new tools, templates and processes in order to optimise delivery Show less

IntelligenceBank is Australia's leading SaaS Marketing Operations software.As Senior Delivery Lead, I was responsible for managing the end-to-end implementations for multiple concurrent enterprise and government organisations such as NAB, MLC & Medibank.RESPONSIBILITIES• End-to-end project management, governance and delivery of implementations (8+ concurrent)• Lead and manage projects using agile, waterfall and hybrid methodologies• Identification and rapid… Show more IntelligenceBank is Australia's leading SaaS Marketing Operations software.As Senior Delivery Lead, I was responsible for managing the end-to-end implementations for multiple concurrent enterprise and government organisations such as NAB, MLC & Medibank.RESPONSIBILITIES• End-to-end project management, governance and delivery of implementations (8+ concurrent)• Lead and manage projects using agile, waterfall and hybrid methodologies• Identification and rapid implementation of new tools, templates and processes in order tostandardise delivery• Creation and ongoing maintenance of project artefacts including budget, projectschedule and risk registers• Build and maintain relationships with the client, project team and other relevantstakeholders• Assemble, lead and manage project resources and teams, including leading dailystandups for the company• Prepare and deliver regular project status reports to the client and senior management Show less

As a Senior IT Project Manager I was responsible for the planning, coordination and execution of a range of global IT projects. Most recently my focus has been on large scale migrations to AWS cloud and physical data centre moves/exits.RESPONSIBILITIES• Overall project planning, resourcing and delivery• Management of required project escalations to ensure stakeholder clarity, provide critical support, and define resolution strategies• Delivery of global corporate change… Show more As a Senior IT Project Manager I was responsible for the planning, coordination and execution of a range of global IT projects. Most recently my focus has been on large scale migrations to AWS cloud and physical data centre moves/exits.RESPONSIBILITIES• Overall project planning, resourcing and delivery• Management of required project escalations to ensure stakeholder clarity, provide critical support, and define resolution strategies• Delivery of global corporate change management to ensure all staff are fully informed of proposed change and are fully supported• Management of large-scale business transformation projects – AWS Cloud Migrations, Server and Application Consolidation, Microsoft Office Migrations• Participation with the Project Management Office (PMO) to ensure all projects and deliverables comply with the company’s regulatory frameworks and reporting requirementsKEY ACHIEVEMENTS• Successful completion of stage one of Orica’s exit of physical data centers in Australia, a key strategic IT project• Management of RFQ and subsequent appointment of preferred cloud consultancy partner and cloud provider• Successful project implementation of Orica’s global AWS environment• Business analysis and subsequent project management to support the reduction of IBM Domino server and database environment by 80%• Complete application audit of entire global Orica environment • Successful implementation of change management to support global migration to Microsoft Outlook• Roll out of first Dell VxRail hyper-converged infrastructure appliances Show less

As Senior Digital Project Manager I was responsible for the daily management of all digital projects across the agency.RESPONSIBILITIES• Responsible for overall project resourcing, planning and forecasting• Development of all project documentation, timing plans and costings• Responsible for managing any required project escalations to ensure stakeholder clarity, provide critical support, and define resolution strategies• User journey mapping and management of qualitative… Show more As Senior Digital Project Manager I was responsible for the daily management of all digital projects across the agency.RESPONSIBILITIES• Responsible for overall project resourcing, planning and forecasting• Development of all project documentation, timing plans and costings• Responsible for managing any required project escalations to ensure stakeholder clarity, provide critical support, and define resolution strategies• User journey mapping and management of qualitative and quantitative user testing• Implementation of ongoing project reviews and analysis to aid the identification of future efficiencies and improvements• The creation of all new business scoping and costing documentation• Selection and assessment of tender responses for third party suppliers• Staff management and recruitment• Led and played key strategic roles in the planning and delivery of national promotions and marketing strategies in conjunction with agency planners and creative directorsKEY ACHIEVEMENTS• Lead project manager for the creation, development and implementation of the award winning and sales breaking ‘Kinder Surprise Storymakers’ project• Digital lead on the winning pitch to become rostered agency for Volkswagen Financial Services UK • Digital program lead across all Ferrero Brands (Kinder Surprise, Kinder Chocolate & Nutella) Show less

Based in London, I worked as Senior Project Manager on the MINI UK account. I was primarily responsible for the overall administration of the MINI UK digital website environment, the management of bespoke campaign projects and the management of junior team members. RESPONSIBILITIES• Day to day management of MINI UK digital website environment. Including content changes, monthly finance updates, website enhancements and planning for future website developments.• Led the team… Show more Based in London, I worked as Senior Project Manager on the MINI UK account. I was primarily responsible for the overall administration of the MINI UK digital website environment, the management of bespoke campaign projects and the management of junior team members. RESPONSIBILITIES• Day to day management of MINI UK digital website environment. Including content changes, monthly finance updates, website enhancements and planning for future website developments.• Led the team responsible for the delivery of the ‘MINI Servicing’ lookup utility • Development and campaign delivery for a range of projects to support new vehicle launches in 2014 Show less

Based in London, I was responsible for the daily performance and management of a team of globally distributed designers, technical developers, planners and business analysts based in Sydney, Melbourne, India and London. RESPONSIBILITIES• I led and managed all Unilever UK projects working directly with Unilever’s rostered digital agencies to scope, plan and deliver all digital based data collection and promotional activities. This includes WEB, SMS, eCRM and social• The… Show more Based in London, I was responsible for the daily performance and management of a team of globally distributed designers, technical developers, planners and business analysts based in Sydney, Melbourne, India and London. RESPONSIBILITIES• I led and managed all Unilever UK projects working directly with Unilever’s rostered digital agencies to scope, plan and deliver all digital based data collection and promotional activities. This includes WEB, SMS, eCRM and social• The management of any required project escalations with executives to ensure stakeholder clarity, achieve critical support, and define resolution strategies• Management of the regions producers and project managers to facilitate the forward planning and ongoing management of resourcing requirements• Collaboration with other partner agencies such as OgilvyOne and Iris Worldwide on projects for mutual clients and other business opportunities• Campaign manager for the implementation, ongoing management and strategic review of clients eCRM strategiesKEY ACHIEVEMENTS• Project management lead on successful pitch to retain position as rostered digital agency for Unilever UK• Successful implementation of technical solution for UK wide ‘Super Monday’ program at Vue Cinemas • Led and played key strategic roles in the planning and delivery of successful national promotions for brands such as Magnum, Simple, Hyundai, Channel 4 and Shell• Strategy, planning and implementation of global email content management system (CMS) for Shell• CRM support and email marketing strategy development for Shell Fuel Card globally Show less

RESPONSIBILITIES• Management of a pool of clients across Australia between Melbourne and Sydney• Responsible for the organic growth of existing clients• Responsible for the management and delivery of the company’s user training services programACHIEVEMENTS• Successful launch of inaugural World Usability Day event in Melbourne

RESPONSIBILITIES• Delivered website CMS integration and creative redesign projects to a varied client base from government and finance to entertainment and not for profit• Led project delivery for up to 10 concurrent projects• Management of a pool of up to 12 clients across Australia• Acted as technical support and product trainer• Carried out business analysis as required throughout the project management lifecycle• Developed and managed creative briefs for website… Show more RESPONSIBILITIES• Delivered website CMS integration and creative redesign projects to a varied client base from government and finance to entertainment and not for profit• Led project delivery for up to 10 concurrent projects• Management of a pool of up to 12 clients across Australia• Acted as technical support and product trainer• Carried out business analysis as required throughout the project management lifecycle• Developed and managed creative briefs for website design and promotional activity Show less

RESPONSIBILITIES• 2nd level Lotus Notes client support• Lotus Notes server administration• Trend identification, analysis and resolution• Database maintenance• Training• BAU project coordination