Mark Rudio Email & Phone Number

Rockville, Maryland, United States

Lead writer for procedures, corporate communications, reports, special projects and blog pieces.

Created blog posts, white papers, SME guides, and thought leadership pieces for industry-leading Third Party Risk consulting firm.

United States

Performing arts, ghostwriting, third party risk, transportation, technology, and finance.

Wrote original content for transportation industry software provider's quarterly magazine and company's public-facing blog (ranked #25 in its sector). Responsibilities include pitching stories; researching topics, identifying sources and conducting interviews with subject matter experts in diverse topics. Focused on trends influencing and impacting the transportation and third-party logistics sector including employee retention, blockchain technology, business intelligence, and leadership skills.

Contracted to ghostwrite the family memoir for the Berriz-Ocon family about their history and experiences during the Tubbs Fire of 2017. The family's story received nationwide media attention, including prominent features in the San Francisco Chronicle, CNN, the Wall Street Journal, and dozens of other media outlets. WiDo Publishing released "Stay Here with Me" in November, 2020.Purchase a copy here: https://www.amazon.com/Stay-Here-Me-Monica-Berriz-Ocon/dp/1947966413/ref=sr_1_1?crid=2W7MWTU5IRRC7&dchild=1&keywords=stay+here+with+me+by+monica+berriz-ocon&qid=1611771085&sprefix=stay+here+with+me%2Caps%2C183&sr=8-1More information and background on the story here:https://www.sfgate.com/bayarea/article/Carmen-Berriz-died-in-her-husband-s-arms-trying-12277372.php

Arlington, Virginia, United States

Communications and Marketing for award-winning executive search firm specializing in non-profit placements. ● Managed and edited the work of two in-house writers and one part-time freelance writer ● Wrote and managed calendar of though leadership pieces and social media ● Created proposals and responsed to RFPs ● Redesigned company templates ● During tenure submitted winning proposals for clients including Howard University and the ACLU of Texas

Nationally recognized, award-winning, San Francisco-based performing arts website and blog www.abeastinajungle.com. Wrote and published over 1,000 blog posts including performance reviews, commentary pieces, event previews, artist interviews, and features. Winner of SF Weekly’s Annual Best of SF Reader’s Poll 2016, Best Arts & Entertainment Blog, and the San Francisco Bay Guardian’s 40th Annual Best of the Bay Reader’s Poll for Best Arts/Music website 2014. Media-credentialed by over 100 performing arts organizations, institutions, public relations firms, artists, venues, and local government agencies. Lead marketing and promotion efforts resulting in substantial year-to-year increases for unique visitors, number of visits, page views, page views per visit and visit durations. Create and manage content with WordPress, SquareSpace, MailChimp, CSS, HTML, and more.

Washington D.C. Metro Area

Developed and executed strategies for ticket sales, social media campaigns, and audience engagement for award-winning symphonic chorus with a national profile over the course of the performance season in diverse programs, resulting in year-over-year revenue increase of 15%. Selected and managed media partners and vendors including printers, photographers, and graphic designers. Wrote program notes, artist biographies, marketing materials, social media posts, promotional emails, newsletters, and radio scripts. Designed collateral and promotional materials including posters, mailers, online ads, social media posts, outdoor advertisements, videos, and emails. Supervised Box Office Manager position, handled press and patron inquiries and fulfilled requests. Researched new opportunities and partnerships to expand institutional awareness. Developed and managed marketing budget.

Arlington, Va

Interim Director, Communications for national trade association.Develop, edit and manage organization’s internal and external communications vehicles, including website, marketing materials, and newsletters. Collaborate with organization departments to identify issues of interest for communications and outreach.

San Francisco Bay Area

Successfully managed internal business-to-business and external business-to-customer in business process analysis, project management, communications, and client services roles. • Managed internal innovation program for Treasury Management group, including recruitment and training of team leads across multiple business units to identify, develop, and launch new initiatives, products, technical updates and procedures, including improving the customer experience and employee efficiency.• Partnered with internal groups and vendors to create requirements for new initiatives, then managed projects through launch.• Internal management and communication with senior management and new employees at five corporate servicing centers nationwide, including online and in-person presentations.• Conceptualized, developed proposal, and gained approval for multi-million dollar Customer Information System (CIS) to streamline customer experience. • Developed communications strategy and provided management support during integration of 47 products onto corporate portal.• Wrote blog posts for external and internal audiences on corporate website. • Created and managed content using SharePoint, OpenText, and Microsoft applications and various CMS.Previous roles:Client Services Consultant, WellsOne Commercial Card Servicing Group • Managed portfolio of over sixty large companies using business credit card program.• Designed and proposed “paperless” process for entire client services team, resulting in substantial savings by eliminating document storage requirements and paper costs. • Proposed and instituted expanded customer service review program. Operations Analyst, Real Estate Records Management • Served as primary liaison for external customers. • Represented Loan Servicing group to internal customers with service or information requests. • Created, analyzed, and distributed weekly reports for management.