I am Order Processing Manager for Precisely(Bought Pitney Bowes Software Europe Limited) looking after the EMEA Region, I am a very experienced manager with a good track record of building excellent teams.I am able to get the job done under pressure and meet my goals .

US Software Company with 3000 employees worldwide. European Order Processing &AR Manager (EMEA)

Responsible for all operational activity on site. AchievementsInitiated cross training programs to ensure a broader customer knowledgeAcross the group and within various departments.Installed Helpdesk and Hotline initiatives to give improved customer support and Satisfaction.Fully documented all groups' procedures and operating practises. Worked closely to develop staff through on the job training.Manage relationships with Sub-Contact… Show more Responsible for all operational activity on site. AchievementsInitiated cross training programs to ensure a broader customer knowledgeAcross the group and within various departments.Installed Helpdesk and Hotline initiatives to give improved customer support and Satisfaction.Fully documented all groups' procedures and operating practises. Worked closely to develop staff through on the job training.Manage relationships with Sub-Contact Manufacturers and Distributors.Negotiate Hub and Supplier agreements, including Quantity Pricing and Third party inventory holding agreements.Worked closely with all Groups and Divisions to ensure our total commitment to complete customer satisfaction.Used my skill and experience to make the department a highly professional, organised, efficient and well respected department within the company. Show less

Went to Brussels to help transfer the European Logistics office to Maidenhead - on completion was promoted to European Logistics Manager.Initiated change in Freight Forwarder saving the company in excess of £100,000 per annum.

Responsible for importation of high value PCB testing machines, site surveys, delivery planning, order processing, and Freight Forwarder management.Instigated customs clearances in Holland to take advantage of lower rate of Duty - saved over $250,000 per annum. Carried out tender of freight agents and changed to a new forwarder resulting in a saving of £50,000 per annum.