Mark Ryan Email & Phone Number

Cartersville, Ga, Us

RAPT.AI is an intelligent computing platform that accelerates and unlocks AI infrastructure, decreasing model set up time by up to 90%, decreasing costs by up to 70%, and increasing data scientist productivity by multiples. Rapt.ai enables organizations to optimize and maximize their AI infrastructure for faster, better, results.

My 35 years of experience including CIO and CTO roles for large high growth company's globally driving innovation and mature business thought leadership to organizations provides and essential element to success.

Strategic adviser, consultant, operating executive, for Private Equity firms that require efficient, expedient, and accurate due diligence assessments of potential acquisitions and / or existing portfolio companies that face technology challenges. Projects have resulted in acquisitions, divestitures and higher revenue growth. Business Adviser to entrepreneurs and start-up companies including a wide range including 3D Printing, Gaming, and Travel and Transportation companies. Most recently Interim CIO at FISERV in Alpharetta, Georgia.

Interim CTO for Prime Revenue a Global Fintech Supply Chain Finance enabler

Milwaukee, Wisconsin, Us

Interim CIO for the FMLS business unit. Managed through a vigorous Federal ISO and SOC audit successfully.

Langley, Berkshire, Gb

EVP and CIO of global travel GDS delivery business with responsibility for formulating and executing the company’s technology strategy including software solutions and applications development, with a global information technology organization of 1450 staff across 4 continents and 1000 offshore resources. Led the team the development of customized, travel-specific software applications that fit clients’ individual needs. Board of Directors, Interglobe Technology Services, an India based joint venture off shore development company of circa 1000 employees.  Successfully completed transformation strategy and cultural integration of two large organizations brought together by a Blackstone merger of Worldspan and Galileo, moving the NPS score from -39 to +20. Delivered speed to market and 100% increase in on time, high quality, delivery of new products and services while creating fiscal accountability metrics and standards, maintaining 99.999% site availability, and continually driving 20% cost efficiency. Developed mobile experience for travel agents, enabling them to see data and provide information to customers. Created the first CISO office reporting to the CIO, a PMO with auditability, an End User experience team, a standalone architecture team, and a Data Management practice enabling greater client adoption of products and services thereby creating greater revenue generation.

Founder of service to assist small and medium business CEO’s and Board’s of Directors in moving their respective company’s to the next level of revenue attainment including technology strategy development and implementation, vendor negotiation, contract renegotiation, business and technical process review, and skills portfolio analysis. Provided mature business acumen and advice on IT investments. Also developed a virtual CIO/CTO business model, providing temporary and Virtual CIO assistance to clients nationally.

Led all technology organizations including 6 remote development organizations and 350 staff operating in 8 States across the US as well as offshore development. Operationally led 50 IT and call center dialers in support of Disease Management, Proactive High Risk Birth intervention services.  Partnered with Clinicians to establish an enhanced the nurse / client user experience through enhanced data collection and cleansing efficiency. Established data management practice and successfully integrated a merger a larger disease management company, including supporting the seamless integration of an additional 3000 nurse call center infrastructure and the integration of dissimilar automatic dialer solutions.

London, Gb

Accepted opportunity in the UK to build and lead the global technology organization to deliver mobile service to enable both Country Level and National content buy services across Europe. Staff of 500 in London and 200 Staff in Local Countries. Heavy emphasis on Data and Data Analytics leading monetization of data and information.  Led transformation to establish a customer/user experience, reengineering culture and processes to successfully launch and deliver new products. Launched Vodafone Live, a new, innovative mobile solution and the first billable location-based content service for mobile devices across 8 European Union countries.Board of Director, two Vizzavi Joint Venture subsidiary Companies of Vodafone and Vivendi Universal

Atlanta, Ga, Us

Hired to rebuild the weather.com’s technology infrastructure, performance and organization after the launch of the website in 1996. Took weather.com from the 93 most visited web site to the 13th most visited web with five 9's of availability, 39 MM pageviews in one day, and less than 2 second response time, in less than 12months. This compared to the prior 800k page views per day and daily outages. This by a total refresh of open source linux and state of the industry architecture, design, and solid process execution.

San Jose, Ca, Us

Stabilized the platform and enabled the technology infrastructure to ensure 7/24 operations and 100% user availability and to support 40-60 percent compounded growth monthly at the time. The eBay site experienced 0 outages for a period of 12 months after leaving.

Armonk, New York, Ny, Us

Progressive career growth and successful engineering, technical marketing and IT roles in manufacturing engineering, design engineering, product engineering, product assurance, program / project management, and engineering development, and expanding to technical marketing as well as direct C-level Customer support.

3 year Executive On Loan program to the 1996 Olympic Games at which I was IBM Product Division’s highly visible executive interface to the Olympic Committee while also having overall technology responsibility for ensuring the integration of the hundreds of products IBM showcased. During the Games, led 400 technical experts and flawlessly delivered the overall IT Operations and Systems including applications architecture, database, software, network, and disaster recovery architecture and implementation of the disaster recovery site.

Diploma In Auctioneer Studies, Auctioneering

Real Estate Lic, State Of Georgia, Real Estate