Mark Hayes Email & Phone Number

Phoenix, Az, Us

United States

Phoenix, Arizona Area

United States

Specialized in Affiliate Management, Marketing, Accounting, and Human Resources.Managed various aspects of the company including office communications, employees, accounting, human resources, and branding. Set up and maintained Quickbooks and acted as the financial treasurer controlling all company funds, assets, financial reports, budgets, invoices, and accounts receivable.Set up and monitored multiple merchant accounts both for both tangible and intangible goods purchased via the internet.Created and maintained an affiliate program that encouraged collaboration between our company and traffic engines. I negotiated trades in internet traffic with similar companies to cross sell products and improve profitability. I also actively participated in the trouble shooting issues that involved our affiliate site, program, or servers.Implemented and maintained general Human Resources such as hiring, training, payroll, and health care. I also introduced a code of ethics and employee handbook to promote a stuctured and safe enviornment in the work place.Using photoshop and my web design/css skills, I designed several webpages on my own. This allowed me to effectively work with web design companies on more complicated projects.Under contract, I'm still representing and supervising BBM LLC's accounting and Tax Preparation, as well as General Business Management Consulting.

Specialized in High Profile Account Management while Developing Company Policy, Marketing, Employee, and Affiliate Management.Developed a digital archiving system, that allowed the Accounting Firm to transform storage square footage in to office space. This greatly reduced the time and expense in handling paperwork, and is on track to pay for the transition before the year is out. Improved both Client & Project Management capabilities, Email, and Shared Calendar capabilities through implementing Exchange server and Microsoft share point. This allowed employees to respond quickly to client's needs regardless of the employee's location. Managed Client's businesses when necessary. My services often included Human Resources, Payroll, Scheduling, Delegation of tasks, and Financial Oversight. I often was required to respond and act on behalf of clients when dealing with Government Agencies. I assisted Clients in properly setting up their Accounting Practices, software, and providing training to their employees.Executed Tax preparation as well as Audits by learning their industry specific software, as well as personally executing and/or delegating the sorting of records, receipts, etc. These large amounts of both digital and physical data were then made available to the client or analyzed to support IRS Audits.

Specialized in brand development and Strong leadership, to increase sales without sacrificing customer service as a team.I worked with a team of 14 direct reports, as well as controlled the entire store's average of 54 Customer Service Employees for several hours per shift. Developed a new Store branding strategy using complex statistics systems, Dramatically increased the customer service ratings in the areas of: Customer Satisfaction, Store Cleanliness, Clothing Presentation, and Ability to find the size and color. Raised the stores corporate standing from a Target Store To A Flagship Store.Lead Corporate Officers through stores accurately identifying stock amounts on hand, sales, AVG Sales Price, Units sold per day, and its up-stock/replenishment. I explained through Corporate reports were our opportunities as a team were. My resolutions, based on creativity and sales often lead to changes in Company Algorithms that ultimately affected Store Hours and logistics, creating strength and Financial Growth.

I worked to increase sales & traffic through the proper merchandising of product, enforcing company policy, as well as introducing and maintaining New Employee work ethics and methods of motivation. I worked both from my home store, as well as other stores in the district.I typically managed about 6 employees at any given time.I completed training to be a store manager in May 2006. For three months prior to my departure, I transfered to Gilbert, AZ to run a Brand New Warehouse Music Store including its immediate transition to the brand: For Your Entertainment (F.Y.E.)Skills Utilized: Problem Solving, Customer Service & Retention, Point of Sales, Inventory Management, Communication Skills, Sales Training, Customer Support, and General Management.

I rotated through different sales areas within the Men's department every two weeks to over see product merchandising, merchandise orders, easurements for tailored suits, perform customer service, and oversee part time employees. I learned to merchandise product using both corporate materials and adapting them to our actual configuration or fixtures.I was among the Top 3 sales performer for Men’s Department.

Accounting & Architecture

Graduation With Honors, Architecture And History

Activities and Societies: Student Debate Team, Teen Court, Track & Cross Country, and Honors Club.Predominantly took Advanced Placement.