Mark Sample Email & Phone Number

San Diego, Ca, Us

Mclean, Va / Southern California

Successfully relaunched Hotel Asset Management Advisory Services with contracts for hotel projects in gateway markets on both coasts. Clients include domestic and international institutional investment hotel ownership groups. Results matter, enhanced asset values are key, investment ROI is laser focused.

Glen Mills, Pennsylvania, United States

Asset managed company portfolio of major branded full-service, select service, resorts, and extended-stay hotels. Achieved 18.3% portfolio RevPAR growth in full year 2023 while growing RevPAR Index (RPI) in a stabilized portfolio by 9.7% by optimizing each hotels segmentation mix, implementing new marketing efforts (Videos!), and growing ADR with active revenue management engagement. Enhanced Asset Value and return on investment in every measurable metric.

Southern California Markets

• Founded consulting firm dedicated to assisting smaller hotel owners with asset management and operations services in response to pandemic-related challenges.• Analyze clients’ current position and develop plans to optimize performance in COVID-impacted markets. Coach and assist clients in creating updated business plans, including updated proformas, budgets, and sales & marketing plans, to successfully navigate partner and lender presentations.• Successfully helped several clients avoid foreclosure by liaising with lenders on clients’ behalf to defer debt service to end of loan period.

Carlsbad, California, United States

Blackstone Real Estate’s U.S. hospitality portfolio company focused on luxury, upper-upscale, extended-stay, and select-service hotels.• Hired to asset manage multibillion-dollar portfolio of 50+ West Coast hotels. Collaborated with financial analysts and financial planning teams to spearhead improvements of major brands’ assets with third-party operators, enhancing portfolio value from acquisition to disposition.• Worked closely with third-party hotel managers to ensure efficient, cost-effective hotel operations; reviewed business & marketing plans, top line expenses, guest satisfaction scores, employee engagement scores, and hotel cleanliness, providing strategic insight and guidance for optimization.Select Achievements• Grew total revenues by pioneering focused capital projects, including increasing room counts, transforming underutilized meeting area into state-of-the-art tech space, and implementing new parking revenue stream that solely generated $5M+ increase in year-over-year portfolio revenue. • Achieved average revenue per available room (RevPAR) portfolio gains of +5% combined over four-year period with portfolio RevPAR Index of 122.7% in 2019 for 50+ hotels. • Generated investment net internal return rate (IRR) average of 15% overall on 30 hotel dispositions in 2018 & 2019 by driving increases in net operating income (NOI) at individual hotels.

St. Augustine / South Ponte Vedra / Vilano Beach, Fl

Left position after profitable sale of property to qualified, individual buyer.• Identified and purchased small, underperforming oceanfront hotel as real estate investment after conducting detailed analysis of market, hotel condition, and potential financial benefits based on potential property improvements and market changes.o Created detailed business plan, negotiated terms with seller, secured approved SBA financing, and closed purchase with additional renovation funding from local credit union. • Successfully repositioned property from primarily lower-rated, downtown alternative hotel to premiere leisure destination and boutique style hotel.o Assumed management of staff and retrained all employees in best practices for operations & guest services.o Heightened guest experience by implementing revamped features, such as express checkout, and executing full renovation & update of all guest areas.o Increased average rate by $100+ and increased occupancy by 4.2%+ within two years.

Bethesda, Md

Self-advised, publicly traded real estate investment trust specializing in premium-branded, focused-service, and compact full-service hotels.• Managed portfolios of up to 45 full-service, select-service, and extended-stay hotels in major and tertiary markets, including New York City, Washington DC, Atlanta, Nashville, and Dallas. Provided strategic oversight and guidance to hotel management companies responsible for hotels within portfolio, ensuring hotels met or exceeded company standards, including revenue, customer satisfaction scores, and cleanliness.• Served as key member of corporate financial team, setting up company-wide financial systems to facilitate accurate reporting and transition of hotels across company trust funds, supervised financial analyst responsible for financial reporting across all business units.Select Achievements• Joined company in early start-up stage, serving as integral team member responsible for driving key financial requirements throughout rapid growth period involving several mergers & acquisitions; transitioned company from individual proprietorship to publicly traded company (NYSE) with ~$5.7B valuation and 140 total-owned hotels.• Created Minority Business Enterprise (MBE) Sales program targeting Fortune 500 companies that generated $10M+ in new incremental revenues and added $100M+ in increased asset value to REIT portfolio-owned hotels within two years.• Led creation of new business intelligence platform to benchmark performance and create operational standards; streamlined accounting processes by consolidating 18 separate monthly data feeds and statistics streams.• Increased incremental revenues by $5M, generating 20:1 return on initial $250K investment, by developing early eCommerce marketing plan focused on optimizing keyword searches.

Northern Virginia / Juma Al Majid

Washington, District Of Columbia, United States

General Manager / Director of Operations/Finance Interstate Hotels & Resorts, Washington DC | 1992 – 2003• Multi-award-winning General Manager progressively promoted to manage full-service properties up to 400-rooms based on overall results. Consistent success in building focused & motivated teams, controlling costs, increasing guest satisfaction, and optimizing bottom-line EBITDA.• Awarded company Overall Excellence Award for performance at Woodward Hotel in New York City (current Dream Hotel Midtown) and Gold Top Sales Team Award twice over 7-years as General Manager.• Served in corporate office in operational analysis role included main company wide point person for all hotels budgets and forecasts. Created reporting used at all levels from individual hotel to reports used for quarterly public company SEC submissions and earnings calls. • Envisioned, designed, and project managed teams that created first Business Intelligence (BI), internet-based reporting platform in hotel industry. Developed platform with flexibility to “slice & dice” data needed for company to quickly identify operational issues and to consolidate hotel results intelligently to report and forecast quarterly earnings as new public entity.