Mark San Agustin Email & Phone Number

Basking Ridge, New Jersey

• Responsible for proprietary solution in the Verizon Wireless network to enhance the customer experience. Responsibilities included network design, implementation, operational and maintenance. Developed Methods of.
• Interviewed and Manage up to 17 team members to ensure that work was completed and successful
• Lead integration of new load balancer for capacity expansion
• Led integration of IPv4 and IPv6 customer traffic for network optimization within the platform to 51 locations within a 3-month period.
• Accelerated production-ready timeline 50% and decreased number of revisions from an average of 12 to 3.
• Slashed upgrade speed from 3.5 hours to 1.5 hours with new test tools and automation services.

Westlake, TX

• Led Interoperability testing with HQ Planning in Vendor VPN Lab to support LTE and IMS vendors in the Verizon Network. Designed, developed and implemented the VPN solution to support internal and external access to.
• Led a team of 4 engineers that were responsible for testing new applications and services with in the Lab environment to support IMS Core and other applications and services within the Verizon network prior to.
• Worked with transport designers to ensure that standards were followed to mimic the production network to ensure successful testing and integration.
• Became F5 Subject Matter Expert on lab team to ensure that Lab F5s were in line with production standards and code levels.
• Integrated SIM-OTA platform with in lab environment to accurately test and activate test SIMs in the lab network.

Branchburg, NJ

• Member of the Data Services Transport team responsible for the Northeast Backbone transport network, and supported regional teams in Northern New Jersey to support WSN, EDN and RAN connectivity for remote Mobile Switch.
• HA Ingress Migrations
• WAN Lag Bundles for capacity expansion
• ARES PGW FOA
• Remote EDN Migration to CHOC-12 Cards on legacy ATM network
• Regional NSC Integration and migration off CRS PE Routers

Branchburg, NJ

• Member of Project Management team to support various nationwide initiatives within the Verizon Wireless Network. Lead major national projects to implement LTE, conversion of the backbone from ATM to MPLS and ATM PNNI.
• Installation of CRS routers
• Traffic migrations of Network services for WSN, EDN and RAN at 39 locations nationwide within a compressed timeframe
• LTE Integration
• Successfully led teams of engineers to implement core connectivity at 39 locations nationwide to support LTE Rollout within 9 months
• Appointed National Network Operations SPOC for necessary troubleshooting efforts during initial LTE Rollout to ensure core connectivity

Woodbridge, NJ

- Provide data communications network engineering and designs for the implementation of the Cingular Wireless Data MOBITEX network infrastructure.- Analyze requirements from Sales, Marketing and Technology. Determine traffic loads and loading trends on Network switching nodes, processors and communications links and engineer as necessary to accommodate.

Woodbridge, NJ

- Establish initial connectivity for customers utilizing the Cingular Wireless Data Network. - Provided Engineering and Design Support for Telematics FEP, Cingular Wireless Data MXs, Cingular Wireless Data MHXs, Cingular Wireless Data MOX's, Cingular Wireless Data Bases, Cingular Wireless Data RimGates, Cisco Routers and telecommunications interfaces.

Woodbridge

- Provided first level support to Field Engineer's activity by verifying alarm testing, assisting in software upgrades, circuit testing, and accurate trouble ticket resolutions.- Provided first level support to Customer Service by receiving customer trouble escalations. Supplying in a timely manner a verbal and written status, as well as notification on.

Bachelor'S Degree, Technical Management

Associate'S Degree, Telecommunications Management