• Answered customers' inquires.• Managed all inbound reports/accounts on Salesforce and responsible for gathering and filling in all customer information into their account.• Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.• Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.• Researched clients' business issues and goals to offer appropriate solutions.• Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.• Assisted with on site customer installation.

• Entered and assigned new leads using CRM tool through Salesforce.• Created pivot tables using Excel on our email marketing data to analyze trends.• Wrote an average of 2 social media postings and media advisories each week for event announcements and public relations efforts.• Boosted website traffic by 15% by creating an integrated social media strategy.• Created effective messaging using language, graphics and marketing collateral.

• Work front to assist and serve customers• Manage and procure supplies for efficient inventory levels• Assist with catering orders with delivery, setup, and service

• Primary interface between customers and company• Present program portfolio and adapt to clients' situational needs• Event planning and coordinating the following: Bi-annual black belt testing, annual inter-school tournaments, end of year celebrations• Develop and plan new monthly marketing strategies; resulted in 30% increased sales• Frequent customer communications to ensure satisfaction and student development • Created monthly sports day, and improved community visibility through friendly sports activities with members and guests