Mark S. Bilski, Pmp, Sa, Lsswb, Sswb Email & Phone Number

Olathe, Ks, Us

Overland Park, Kansas, United States

Project Manager with the Professional Services’ Health and Human Services domain.

Olathe, Kansas, United States

Overland Park, Kansas, United States

Program Manager for multiple IT Transformation & Systems Integration Programs. Most recently operated as the PMO Lead for the T-Mobile Digitization initiative & T-Mobile / Sprint Billing Account Streaming Conversion Program. Previous clients include Altice, AT&T Entertainment Group, AT&T Mobility, Sprint, US Cellular, Vodafone Netherlands and NET UNO. Additional roles include: Global Domain Lead for the Amdocs Program Leadership Service. Founding member of the Amdocs' Program Goverance PRIME System Integration Center of Excellence. Merger & Acquisition Transition Lead for the Global Support Services HR Division. 3rd Party Vendor Manager for AT&T 'Voice of the Customer' Software Implementation. Release Manager for CRM upgrade at Sprint. Project Manager / Deployment Lead for Data Conversions & Employee Transitions at AT&T Wholesale. Manager of Systems Integration Office for the Sprint-Nextel Unified Billing Platform. Project & Requirement Manager for Customer Care portfolio at Sprint-Nextel.

Overland Park, Ks

Monitored cross-program application compliance with transition milestones throughout the SDLC to mitigate risks and issues to avoid a compromised timeline. Utilized the change management process to control scope creep and manage identified application inter-dependencies. Conducted program-wide quality assessments of application deployment schedules and staffing plans to ensure a seamless deployment.

Overland Park, Ks

Oversaw planning and execution of pre-production and deployment testing activities for Sprint's Network Systems Development Division to ensure project timelines and milestones were achieved. Established project test strategies and timelines, controlled workload distribution, and conducted gap analysis to ensure all project requirements were thoroughly covered and quality standards were met. Provided daily internal and external status reports, ensured timely action items resolution, produced project risk assessments and drove the Go / No-Go decision process for production deployments.

Dallas, Tx

Ensured WLNP compliance for multiple Cingular Wireless front-end systems to avoid regulatory penalties. Created and executed detailed test scripts, implemented defect resolution strategies, and deployed risks/issues action plans. Managed Quality Assurance team through multiple system re-designs resulting in enhanced usability and effectiveness. Defined the holistic test strategy for the Cingular-ATT Wireless merger for multiple retail front-end systems. Provided in-depth training to new employees as part of the employee onboarding process to minimize ramp-up period and maximize productivity.

Overland Park, Ks

Implemented 24x7 system test and interface test tracking to expedite defect resolution. Managed end-to-end / product certification testing efforts ensuring business requirement compliance and reduced production defects. Collaborated with PMO and development teams to produce executive-level status dashboards, risk mitigation action plans as well as issue and defect resolution strategies to ensure project timelines and milestones were achieved. Elected President of the Client Site People Initiative Committee as well as volunteered as a Board Member of the Improvement Council and Make Work Fun Committee.

Bachelor Of Arts, Psychology

Activities and Societies: Kinesiology ClubHonor Roll Student

Masters Of Education (90% Complete), Sport Psychology And Sports Administration

Activities and Societies: KU Racquetball ClubDean's List Student