AeroLeads people directory · profile
Mark Schaffel Email & Phone Number
Engagement Manager
at
Risetime
1 work email found
@catalent.com
10 phones found area 773, 847, and 224
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Engagement Manager
Location
Greater Chicago Area, United States, United States
Company size
Who is Mark Schaffel? Overview
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Quick answer
Mark Schaffel is listed as Engagement Manager at Risetime, a company with 42 employees, based in Greater Chicago Area, United States, United States. AeroLeads shows a work email signal at catalent.com, phone signal with area code 773, 847, 224, and a matched LinkedIn profile for Mark Schaffel.
Mark Schaffel previously worked as Senior Project Manager at Risetime and Global IT Compliance Systems Manager; Global IT Change Control Manager; at Catalent Pharma Solutions. Mark Schaffel holds Bachelor Of Science, Bachelor Of Science In Computer Science 1987 from Touro University.
Company email context
Email format at Risetime
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{first}.{last}@catalent.com
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Profile bio
About Mark Schaffel
I have 20+ years of commended business and technology leadership experience. My skills include program and project management, application configuration, change management, reporting and charting, marketing, business analysis and problem analysis. As a team oriented business analyst, implementer and trainer, I have a track record of delivering on time and on budget. The attached resume states my qualifications and experience. Highlights of my career include:• Project Manager for proprietary development of critical tools to budget for and evaluate the effectiveness of $600M promotional marketing (“trade spend”) expenditures for a major food manufacturer. • Managed business requirements, UAT testing and change management process for a $5M CRM technologies implementations project, including call center issue tracking, workforce management, email management and web chat; all were on time and on budget for a $57B insurance company.• Negotiated a $125K savings from a $500K software vendor’s contract.• Mentored three analysts to be promoted to crucial higher roles within the organization.• Authored and delivered technical training user guides with 95% user acclaim, to introduce new processes and technologies to call center representatives.Specialties: My specialties include:Customer Relationship ManagementManaging Business AnalystNegotiation ManagementChange ManagementTechnical WritingTechnical TrainingCurriculum DevelopmentBusiness Requirements Management
Listed skills include Crm, Business Analysis, Leadership, Project Management, and 46 others.
Current workplace
Mark Schaffel's current company
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Risetime
24 roles · 29 years
Mark Schaffel work experience
A career timeline built from the work history available for this profile.
Senior Project Manager
Current
Mar 2024 - Present
Engagement Manager
Current
Mar 2024 - Present
Global It Compliance Systems Manager; Global It Change Control Manager;
Feb 2021 - Mar 2024
Quality Specialist, It Systems/Csv
IT Quality approvals and IT Vendor Audit Coordinator
Mar 2019 - Feb 2021
Quality Program Manager (Contractor)
Program Manager for the Serialization Validation efforts. Quality consultant for Global serialization program organizing document hierarchy, creating validation master plan and strategy, quality approver for global and local serialization initiatives including validation documents and testing protocols. Conducted system CSV audit for new system being.
Mar 2017 - Mar 2019
Youth Commission
The National Conference of Synagogue Youth (NCSY) is the most successful teenage kiruv organization in the United States. Its parent organization is the Orthodox Union (OU). Many Jewish leaders today ignited the spark within, learned leadership skills and built the foundation upon their current position is built. Having been a former NCSY Director, its a.
Jan 2000 - Feb 2021
Qsr,Validation Lead/Project Manager
Working with infrastructure and software projects leading the validation teams to test implementations based on GAMP5 categorizations with measured risk assessments to ensure high quality and accuracy through a risk based project approach.* Infrastructure Quality Approver* Remedy Upgrade* NCR and CAPA Investigator and Owner* Trackwise 8 Implementation.
Apr 2014 - Nov 2016
Dispatcher
Hatzalah Chicago
Dispatch medical emergency requests for help.
Jul 2011 - May 2015
Project Manager (Via Randstad)
Project Manager for Archiving legacy complaint management systems.
Nov 2013 - Feb 2014
Instructor
Hebrew Theological College
Develop curriculum and teach MIS for Business, Computer Architecture and Applications courses.
Sep 1997 - Aug 2013
Board Member
Yeshiva Tifereth Tzvi/Joan Dachs Bais Yaakov
The largest Orthodox day school in the Chicago metropolitan area.
Sep 1998 - Jun 2013
Sr. Delivery Manager
Managing several client engagements including eGain’s largest development effort including migration of customizations to upgraded version and new customizations. Responsibilities include relationship management, managing full cycle development, time and expense tracking, billing approval and status communications.
Apr 2012 - Mar 2013
Sep 2009 - Apr 2012
Sep 2009 - Feb 2010
Crm Consultant, Manager And Kosher Supervisor
Bagel Country
Feb 2008 - May 2009
Board Member
Agudas Yisroel
The Aguda is the premier civic organization working with communitee and legislative leaders to advance the Torah agendas in communities around the Midwest.
Jan 2004 - Jul 2008
Manager, Customer Information Systems
The Customer Management Information Project Manager is responsible for the coordination of acquiring or development of sales systems/tools. This position will lead the development/testing/training/launch of new or upgraded tools and ensure tool consistency for Customer Management. This position will monitor tool use and evaluate the tools ROI and.
Jul 2006 - Feb 2008
Director Of Information Services
Econocare, Inc.
Managed IT infrastructure for this small business environment and improved productivity by 33%. Analyzed business processes and introduced tools for more thorough project management and improved customer relationship management. Negotiated contracts with manufacturers and service providers for GPO and improved marketing strategies and material.
Jan 2004 - Jan 2006
Project Manager
Customer Interaction Project ManagerManage process improvements and projects for customer interaction solution selection and design; implement process redesign and change management for operations support in multi-channel customer interaction centers. Designed and configured metric and productivity reports. Manage vendors to provide system support.
Jan 2001 - Dec 2003
Help Desk Manager
Corporate Support Architect 2000In one of three simultaneous functions, streamlined the internal Corporate support infrastructure by integrating multiple teams into one dynamic functional department. Developed job descriptions. Conducted performance monitoring, and analyzed support trends. Hands-on administator for CRM applications and report developer.
May 1997 - Dec 2000
Consultant
Project Manager 2000Assumed concurrent second role, as Lead Project Manager for internal Corporate support infrastructure in redesigning business processes, requirements definition, RFP process, vendor management and solution selection and implementation. Hands-on administator for MS Exchange and Help Desk application. Report developer.
Jul 1996 - Dec 2000
Help Desk Manager
While working for Metamor, HA-LO brought us out as an outsourced group to run their IT organization from top to bottom. I came on to found the HelpDesk. I was responsible for first tier support, implementing the help desk support processes, wrote technical help tips to raise the skills of the HA-LO employees. I was project manager for a consolidation.
May 1997 - Apr 2000
Help Desk Manager
Ha-Lo Industries, Inc.
1997 - 2000
~3 yrs
Team & coworkers
Colleagues at Risetime
Other employees you can reach at risetime.com. View company contacts for 42 employees →
VW
Vera Wang
Colleague at Risetime
Dongguan, Guangdong, China, China
View →
CS
Charles Sulkin, Pmp, Pmi-Acp
Colleague at Risetime
Greater Chicago Area, United States
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PP
Pupun Putri
Colleague at Risetime
Indonesia, Indonesia
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JF
John Florance
Colleague at Risetime
Greater Chicago Area, United States
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AA
Ana Agatha
Colleague at Risetime
Indonesia, Indonesia
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MP
Matt P
Colleague at Risetime
Greater Chicago Area, United States
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AE
Amie Erickson
Colleague at Risetime
St Charles, Illinois, United States, United States
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AS
Aj Siegle
Colleague at Risetime
Greater Chicago Area, United States
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CB
Chris Birney
Colleague at Risetime
Milton, Delaware, United States, United States
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JR
Jeffrey Roland
Colleague at Risetime
Burtonsville, Maryland, United States, United States
View →
Vera Wang
Colleague at Risetime
Dongguan, Guangdong, China, China
View →
CS
Charles Sulkin, Pmp, Pmi-Acp
Colleague at Risetime
Greater Chicago Area, United States
View →
PP
Pupun Putri
Colleague at Risetime
Indonesia, Indonesia
View →
JF
John Florance
Colleague at Risetime
Greater Chicago Area, United States
View →
AA
Ana Agatha
Colleague at Risetime
Indonesia, Indonesia
View →
MP
Matt P
Colleague at Risetime
Greater Chicago Area, United States
View →
AE
Amie Erickson
Colleague at Risetime
St Charles, Illinois, United States, United States
View →
AS
Aj Siegle
Colleague at Risetime
Greater Chicago Area, United States
View →
CB
Chris Birney
Colleague at Risetime
Milton, Delaware, United States, United States
View →
JR
Jeffrey Roland
Colleague at Risetime
Burtonsville, Maryland, United States, United States
View →
3 education records
Mark Schaffel education
Bachelor Of Science, Bachelor Of Science In Computer Science 1987
Touro University
Bachelors Of Arts, Talmudic Jurisprudence
Yeshiva Chofertz Chaim
Rabbinic Ordination
Mtj
FAQ
Frequently asked questions about Mark Schaffel
Quick answers generated from the profile data available on this page.
What company does Mark Schaffel work for?
Mark Schaffel works for Risetime.
What is Mark Schaffel's role at Risetime?
Mark Schaffel is listed as Engagement Manager at Risetime.
What is Mark Schaffel's email address?
AeroLeads has found 1 work email signal at @catalent.com for Mark Schaffel at Risetime.
What is Mark Schaffel's phone number?
AeroLeads has found 10 phone signal(s) with area code 773, 847, 224 for Mark Schaffel at Risetime.
Where is Mark Schaffel based?
Mark Schaffel is based in Greater Chicago Area, United States, United States while working with Risetime.
What companies has Mark Schaffel worked for?
Mark Schaffel has worked for Risetime, Catalent Pharma Solutions, Ncsy, Baxter International Inc., and Hatzalah Chicago.
Who are Mark Schaffel's colleagues at Risetime?
Mark Schaffel's colleagues at Risetime include Vera Wang, Charles Sulkin, Pmp, Pmi-Acp, Pupun Putri, John Florance, and Ana Agatha.
How can I contact Mark Schaffel?
You can use AeroLeads to view verified contact signals for Mark Schaffel at Risetime, including work email, phone, and LinkedIn data when available.
What schools did Mark Schaffel attend?
Mark Schaffel holds Bachelor Of Science, Bachelor Of Science In Computer Science 1987 from Touro University.
What skills is Mark Schaffel known for?
Mark Schaffel is listed with skills including Crm, Business Analysis, Leadership, Project Management, Management, Vendor Management, Analysis, and Strategy.
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