Service Delivery Manager
Harmer Consultants
AeroLeads people directory · profile
Mark S. Email & Phone Number
Service Delivery Manager
at
Harmer Consultants
2 work emails found
@mbistaffing.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Service Delivery Manager
Location
Greater Chicago Area, United States, United States
Who is Mark S.? Overview
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Quick answer
Mark S. is listed as Service Delivery Manager at Harmer Consultants, based in Greater Chicago Area, United States, United States. AeroLeads shows a work email signal at mbistaffing.com and a matched LinkedIn profile for Mark S..
Mark S. previously worked as Director of IT at Mbi and Director of IT at Mbi. Mark S. holds Bachelor'S Degree, Economics from University Of Illinois At Urbana-Champaign.
Company email context
Email format at Harmer Consultants
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{first}@mbistaffing.com
89% confidence
AeroLeads found 2 current-domain work email signals for Mark S.. Compare company email patterns before reaching out.
Profile bio
About Mark S.
I am an experienced Department Manager with a demonstrated history of working in the banking and technical industries. I am skilled in Statistics, Talent Management, Problem Solving, Leadership, and Consensus Building. I have a strong professional background, with a Bachelor's degree focused in Economics from the University of Illinois at Urbana-Champaign. I am also passionate about philanthropic endeavors, notably Junior Achievement and Habitat for Humanity.
Listed skills include Leadership, Talent Management, Problem Solving, Consensus Building, and 3 others.
Current workplace
Mark S.'s current company
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6 roles · 25 years
Mark S. work experience
A career timeline built from the work history available for this profile.
Director Of It
Global Cloud Technology Director supporting Event Management, Development Platform hardening and integrations within ServiceNow
Director Of It
Oversight of Hardware and Software ordering /procurement, as well as Asset Recovery within Jones Lang Lasalle for the Americas region.
Jun 2022 - Oct 2022
Technical Service Manager
- Leader of Help Desk technicians across multiple locations in support of Jones Lang Lasalle. Foster client relationship and partner on business strategy, SLA adherence and Customer Experience.
- Collaborate on initiatives across business groups to promote First Call Resolution
- Deliver Technical Help Desk SLA adherence across phone and email channels
- Implement process improvements enhancing departmental efficiency and effectiveness
- Facilitate client presentations to create… Show more Leader of Help Desk technicians across multiple locations in support of Jones Lang Lasalle. Foster client relationship and partner on business strategy, SLA.
- Facilitate client presentations to create awareness of operational processes Show less
Dec 2017 - Jul 2022
Department Manager
I led a team of management ultimately responsible for supporting 200+ associates in a customer contact center environment. I work collaboratively with leaders across business groups to drive initiatives including customer experience and satisfaction, associate engagement and performance management.- Leader of transformational initiatives to produce.
2005 - Dec 2017
Operations Manager
2001 - 2005
~4 yrs
1 education record
Mark S. education
FAQ
Frequently asked questions about Mark S.
Quick answers generated from the profile data available on this page.
What company does Mark S. work for?
Mark S. works for Harmer Consultants.
What is Mark S.'s role at Harmer Consultants?
Mark S. is listed as Service Delivery Manager at Harmer Consultants.
What is Mark S.'s email address?
AeroLeads has found 2 work email signals at @mbistaffing.com for Mark S. at Harmer Consultants.
Where is Mark S. based?
Mark S. is based in Greater Chicago Area, United States, United States while working with Harmer Consultants.
What companies has Mark S. worked for?
Mark S. has worked for Harmer Consultants, Mbi, Mbi Staffing, Llc., and Capital One.
How can I contact Mark S.?
You can use AeroLeads to view verified contact signals for Mark S. at Harmer Consultants, including work email, phone, and LinkedIn data when available.
What schools did Mark S. attend?
Mark S. holds Bachelor'S Degree, Economics from University Of Illinois At Urbana-Champaign.
What skills is Mark S. known for?
Mark S. is listed with skills including Leadership, Talent Management, Problem Solving, Consensus Building, Statistical Analysis, Business Process Improvement, and Management.
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