Mark Schofield Email & Phone Number

Dearborn, Mi

Ford Pass / Lincoln Way Discover, analyze and document requirements/information needed to manage IT changes completed by internal teams and external vendors which supports/enhances the work done by Ford Pass Guides and Lincoln Way Concierges for Ford Pass and Lincoln Way members.

Troy, Mi

Develop requirements, test and implement IT projects for United Shore.

Detroit, Mi

Developed business requirements for PeopleSoft 9.2 (HCM and Finance) upgrade. Participated in the development of the DPS Project Management Office.

Troy, Michigan

Developed requirements, functional specifications and end user documentation – completed detail testing in conjunction with installation of ACI Business Online Banking Product. Provided post production support for mortgage loan conversion. Developed business requirements for Flagstar Bank foreign currency exchange services.

Provide pre-sales SME expertise, develop business and functional requirements and functional specifications, consult as SME with tech delivery, QA, customer experience teams for INgage ELAvate products.

Developed business and functional requirements, participated in vendor product presentations and reviews and managed project documentation for the Digital Records Preservation System.

Dearborn, Mi

Presided over congregation of the Church of Jesus Christ of Latter-day Saints. Responsible for weekly worship services, providing counsel to members, finances (contributions and expenditures), providing basic necessities to members in need, conducting funerals, performing marriages, overseeing ongoing work of organizations within the congregation for activities, women, men, young men, young women and children.

Managed projects and developed requirements and functional specifications for Enhanced Bill Payment, Multiple Approval, Business Credit Card, Enhanced Enrollment and Remote Deposit Capture projects for the Metavante Business e Banking product. Provided ongoing support as a subject matter expert for these functional areas.

Developed project charter, use case model and associated use cases, supplementary specifications to support Pre-ID & Assess process for the proposed replacement of the Leadership Development Employee Profile web site.

Managed the development and rollout of Used Car Inspection System. Developed business requirements, functional requirements, detailed programming specifications, test plans, and training materials. Led system and user acceptance testing. Provided live and web-based training to users.

Developed and managed program/financial reporting for the Image Exchange program ($15M Budget).

Developed and managed key deliverables and work efforts associated with the lead aggregation project. Developed Lead Provider RFP and led subsequent negotiations with selected vendors. Developed Dealer Communication Plan and Sign-up process. Developed and executed test plan/scripts and dealer rollout plan.

Developed key deliverables including; data models, user interface screens, and reports, using Ford’s Classic and Unified System Development Methodologies. Led JAD sessions to gather user requirements.

Analyzed the feasibility of marketing billing services. Resolved problems with systems used to produce energy bills.

Developed project charter, business requirements, functional requirements, detailed programming specifications, and test plans for the implementation of a $1.2M project with $1.5M+ in annual savings.

Managed development and testing of interface with dealer systems for Global Warranty Processing (GACES) project. Developed training, pilot and rollout plans and materials for Jaguar dealers. Installed system at pilot dealers. Managed nationwide rollout to dealers including dealer training & level 2 help desk support. Developed and managed nationwide implementation of Jaguar Sales Management System.

Managed the Year 2000 Project (including the $11.2M budget) for the Thomson Health-Care Information Group ($450M/2000 employees at Medical Economics and 7 matrixed companies). Directed the development of contingency and business continuation plans for all critical applications, systems, products and service providers. Developed and managed signoff process for the products, desktop hardware/software, network infrastructure, MIS/Business support systems and facilities. Negotiated contracts and managed Y2K Independent Verification and Validation Audits. Prepared monthly project reports for management at all companies.

Developed Y2K Contingency Planning methodology. Conducted and directed Y2K inventory and assessment interviews for mortgage, student/home equity loan, physical facility, corporate accounting, human resource, marketing communications, public affairs and corporate aircraft areas. Prepared Impact Analysis Findings reports (including detailed project plans and budgets) and presented to the executive management in each area. Directed the consolidation of written commercial and installment loan procedures for 7 regional banks. Developed and managed project plan for CICS Migration (CICS V3.2.1 to CICS V4.1). Coordinated work of systems/application programmers for 70+ CICS application systems. Implemented Early Cloud system for New Account Fraud Detection.

Held data modeling sessions. Developed plans/training materials for implementation of data warehouse at client sites. Coordinated Passport implementations for Alltel banks and provided 4-day on-site training class. Developed project plans, design and detail specifications, wrote programs, tested and implemented custom systems for Alltel banks .

Developed project plans, designed new and modified systems, developed detailed specification documents, wrote and modified programs, tested and implemented custom systems for Fiserv clients.

Designed new and modified systems, developed detailed specifications, wrote and modified programs, tested and implemented programs/systems in the mortgage and investment area.

Designed new and modified systems, developed detailed specifications, tested and implemented health insurance programs/systems (including Medicare).