Mark Scribner Email & Phone Number

Dallas, Texas, United States

Dallas, Texas, United States

Dallas-Fort Worth Metroplex

I guide our top tier customers on their transformational journeys toward establishing their enterprises on digital operating models. I also help business leaders who have a vision, get a bigger vision and develop strategies for human-centered change. It's been an honor and great challenge to work with our top tier customers who are all global leaders in their respective industries, which are: - Financial Services (Insurance & Asset Management) - Focus: Opportunity Mgmt Processes Development - Annual Business Planning for over 90,000 insurance agents- Professional Services (Assurance & Consulting) - - Public Sector (Federal Government - Passport Services)- Energy (RegionalUtilities and Global Oil & Gas)- Manufacturing/Travel (Inflight Entertainment Software development & Hardware manufacturing- Technology: - Software Development (Manufacturing/Architecture Design) - Enterprise (Network Security Hardware/Software)

Austin, Texas, United States

Industry: Health & Life Sciences- Served a portfolio of 40+ HLS customers to help them develop plans for adoption and employee engagement.- Supported "main contacts" at customers to enable them and other staff with learning paths that were designed for them and their platform knowledge level.

Austin, Texas

Salesforce on Salesforce Transformations- Led a cross-functional team to transform internal Customer Success App that aggregated all success tools available to customers based on their entitlements.- Participated on Salesforce's integration team that shepherded new company acquisitions into the Salesforce Customer Success system, aligning entitlements and mapping customer support options for transfer to Salesforce.- Worked closely with the Customer Experience team to provide data points and integrations needed in the development of Customer Journeys, which were being designed to help our customers navigate "getting started" and implement more quickly and with more confidence.

Austin, Tx

Finance | Info Systems | HRSalesforce.com - EMR - Netsuite - TribeHR- Compensation Plan Design- Employee Benefits/Wellness Plans- Financial Systems Implementation- Comprehensive Cloud-based Business Systems

Ras Tanura, Saudi Arabia

West Texas

Accumulated assets under management of just over $10 million in two yearsLed my office in the addition of new $250k accountsIn top five of Region for adding new $250k accountsAdvisory responsibilities included developing cash management and retirement plan strategies for businesses, as well as full estate/retirement planning strategies for individuals

Started a consulting partnership from scratch to provide leading edge collaborative software tools from IBM to provide and facilitate employee communication/collaboration across disparate offices and data sets.Sold and managed the implementation of web portal/intranets/extranets as well as CRM initiatives from $10k to $250k.Led a group of young developers and designers through a series of training programs and mentored them to achieve the status of the only Texas Premier IBM Business Partner west of Dallas/Fort Worth.Mentored and taught my team about professionalism, good work habits, and communication skills among the team and with clients. I gave them hope and a base to launch their careers . . . I loved this part!

Grew the brand and image of a small $5million software development company through its growth to a $30 million company.Developed the strategic marketing message, the trade show strategy, the sales training and the product management function from the ground up, enabling our small startup to get its story told.Initiated the idea and creation/deployment of customer relationship management tools that allowed our national (disparate) sales force to communicate with each other as well as keep management informed of sales activities. (This was such a tough sell - the technology and methods were so new - that I had to bring the solution in through the back door.) It became a tool that our entire marketing and sales organization depended upon.

Results-oriented project manager, proposing and winning projects from Bureau of Indian Affairs, HUD and Resolutions Trust Corporation for large scale process improvement projects. Coordinated and assembled project teams of 20-80 people from across our national practice of consultants.

Strategy & New VenturesConducted strategic analysis of telecom market, outlining trends and competitive movement.Summarized and developed presentations and reports on strategic research to senior managementAnalyzed new market/new technology opportunities via acquisition or investment, preparing economic analysis, business plans, pro forma financials, NPV, IRR and ROI. Acted as an internal consultant, assisting senior management and marketing with strategic analysis to support making decisions.

Developed financial models that predicted earnings performance each month and prepared reports that were presented in board-room settings as well as before Wall Street analysts.

I worked on Oil & Gas partnership income tax returns, and I served on a special team of tax consultants that incorporated tax law regarding Oil & Gas depletion into Arthur Andersen's tax preparation software.

As a Sr. Audit associate at Main Hurdman (now KPMG), I managed the field operations for audits focused on Bankruptcy liquidations & reorganizations.

Masters Of Business Administration, Organizational Behavior/Corporate Strategy

Activities and Societies: Vice President, Marketing Club President, Christian MBA FellowshipFocused MBA course work in the area.

Bba, Accounting

Accounting major - Bachelor of Business Administration